Largest, Multi-Award Winning Aesthetic Chain with the Highest 5 star rated Reviews in Singapore on Facebook and Google.Established in 2005,ONLY Aesthetics was founded to rise above the inadequacy of the then-newly saturated market of medical aesthetics. The co-founders believed in the calling to reach out to clients who wanted to better themselves, without short-changing them. The brand prides itself on its state-of-the-art technology and exceptional results that have allowed them to be a multi-award winning company."DON’T BE BETTER. BE DIFFERENT."
Written by the business, not verified by us.
Is onlyaesthetics.sg legit?
onlyaesthetics.sg (onlyaesthetics.sg) has a 4.4 out of 5 rating on OK.one, based on 133 user reviews collected here. It is listed under Health & Medical and its reputation is good. 86% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff for being extremely friendly, patient, and professional, ensuring that every visit feels welcoming and pleasant. Many people note that the team takes time to explain procedures thoroughly, making sure clients feel completely relaxed and valued.
Furthermore, consumers report highly successful outcomes from the procedures, observing great results and reduced hair growth after just a few sessions. Reviewers also appreciate the comfortable, painless atmosphere and the personalized attention dedicated to individual skincare needs over the years. Visitors frequently express their gratitude for the exceptional service and strongly recommend these dependable treatments to others.
Auto-generated from all reviews of this business. For reference only.
Ashleigh is very sweet and attentive toward me throughout my treatment
Reply from onlyaesthetics.sg2026-04-29
Dear Pearline Tan,
Thank you so much for your valuable feedback and for sharing your positive experience with us — we truly appreciate it.
We’re delighted to hear that you had a great time, and we look forward to the opportunity to serve you again soon.
If you have any further questions or need any assistance, please do not hesitate to reach out.
Wishing you a wonderful day ahead!
Dear Yan Zhi,
Thank you so much for your valuable feedback and for sharing your positive experience with us — we truly appreciate it.
We’re delighted to hear that you had a great time, and we look forward to the opportunity to serve you again soon.
If you have any further questions or need any assistance, please do not hesitate to reach out.
Wishing you a wonderful day ahead!
Ashleigh is very friendly and the environment is cosy
Reply from onlyaesthetics.sg2026-04-29
Dear Vivian Teo,
Thank you so much for your valuable feedback and for sharing your positive experience with us — we truly appreciate it.
We’re delighted to hear that you had a great time, and we look forward to the opportunity to serve you again soon.
If you have any further questions or need any assistance, please do not hesitate to reach out.
Wishing you a wonderful day ahead!
Ashleigh at Only CBD was super friendly, warm & accommodating! She made my experience here really comfortable :)
Reply from onlyaesthetics.sg2026-04-29
Dear calista,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a fantastic time and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
I came to Raffles outlet today and was served by Ashleigh Pun. Although i came for underarm treatment, she treated me with patience and care. Very friendly and helpful
Reply from onlyaesthetics.sg2026-04-29
Dear Winter,
Thank you so much for your valuable feedback and for sharing your positive experience with us — we truly appreciate it.
We’re delighted to hear that you had a great time, and we look forward to the opportunity to serve you again soon.
If you have any further questions or need any assistance, please do not hesitate to reach out.
Wishing you a wonderful day ahead!
Ashleigh is very friendly and make the overall experience fast and comfortable. Place is clean and well maintained.
Reply from onlyaesthetics.sg2026-04-23
Dear eunice teo,
Thank you so much for your valuable feedback and for sharing your positive experience with us — we truly appreciate it.
We’re delighted to hear that you had a great time, and we look forward to the opportunity to serve you again soon.
If you have any further questions or need any assistance, please do not hesitate to reach out.
Wishing you a wonderful day ahead!
Ashleigh provided rlly gd customer service. She was friendly and thorough with the job
Reply from onlyaesthetics.sg2026-04-23
Dear Julia,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a fantastic time and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Ashleigh is patient, attentive and attention to detail. It was a pleasant experience and would highly recommend.
Reply from onlyaesthetics.sg2026-04-24
Dear Jamie,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.
I am ongoing a male private area SHR. It’s been 5 months so far. The therapist Tina Lin is very professional. Makes me feel very comfortable. As a male ongoing this treatment, it feels a bit odd but OnlyAesthetics explains to me the process. Would definitely recommend.
Reply from onlyaesthetics.sg2026-04-23
Dear Chong,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.
Friendly and professional staff! Special shout out to Kelly from Raffles Branch!
Reply from onlyaesthetics.sg2026-04-22
Dear Wan Ting Lee,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.
The staff are always friendly and attentive to my needs, taking great care in their service. I feel very comfortable every time I visit this outlet.
Reply from onlyaesthetics.sg2026-04-13
Dear Colin
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.
Corinne provide a Good service and I will support them in future.
Reply from onlyaesthetics.sg2026-04-13
Dear Meow Huan,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.
Honestly very impressed... after two treatments I could already see the hair growing back slower and thinner. The therapist was calm and attentive, making sure I was comfortable the whole time. Didn’t feel rushed at all which I really appreciate.
Reply from onlyaesthetics.sg2026-03-18
Dear Liang Hou,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.
Jaccy was fast, gentle and super professional! I appreciate her a lot.
Reply from onlyaesthetics.sg2026-03-02
Dear Si Ying,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.
I've been a long time customer of Only and all has been fine until recently when I've had the experience of being pressured into signing a consent form after the treatment despite requesting for additional time to review the agreement as I was rushing off. The sale of the treatment was also misrepresented that my cash credits will be used when in fact my package was utilized to offset a new treatment. This was only discovered after I asked about the amount of my remaining package and was informed it was already fully utilized.
Unfortunately, thereafter I had a bad medical reaction to the treatment and had to seek additional medical advice. Thereafter, requests to mediate with the team has resulted in them stalling for more than 2 months despite informing that a decision will be forthcoming after additional information is provided to them the end of last year, and the PIC adding in irrelevant charges in my request for a refund.
Reply from onlyaesthetics.sg2026-03-02
Hi Jen,
Thank you for sharing your feedback.
As a regulated aesthetic clinic, consent documentation is a mandatory requirement and forms part of our patient safety and compliance protocol.
It ensures that treatment risks, suitability, and medical history are properly explained before any procedure is carried out.
This process is in place to protect both our clients and the clinic.
With regard to the package utilization and the subsequent concerns raised, we acknowledge that you have formally written to us.
The matter is currently under internal review, including verification of treatment records, transaction details, and correspondence, to ensure a fair and objective assessment.
As this involves confidential medical and account information, it would not be appropriate to discuss specifics on a public platform. We will continue addressing this directly with you through the existing email correspondence once the review is concluded.
Thank you.
Dear Albee,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Been coming for few years. Their service is very good!
Reply from onlyaesthetics.sg2025-12-04
Dear Rai,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Dear JX,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Came to Raffles outlet on 28Nov25 and was server by Joey. Her service was excellent, very patient and friendly towards me even when i only came for a 5 minutes underarm treatment. Really love coming here.
Reply from onlyaesthetics.sg2025-12-01
Dear Jesslynn,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Good and excellent Service! Very Friendly Staff Wendy 😀
Reply from onlyaesthetics.sg2025-11-24
Dear Lokogirl,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
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