Very happy with the purchase… product…
Very happy with the purchase… product arrived before scheduled delivery date. No damage to the product during shipping process which is awesome.
About Ontapcold
Data updated- Website
- ontapcold.com
- Category
- Construction & Manufacturing
- Location
- United States · Sheridan
- Status
- Unclaimed
- Last 12 months
- 55 reviews
- Replies to negative
- 100% (1/1)
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Is Ontapcold legit?
Ontapcold (ontapcold.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 55 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
R404A
Ordered 24 pounds on 2-24-26, the bottle came 3-3-26 to WNY. Box and bottle were shipped loose in another box so some damage to the inner box and scratches on the bottle occured during shipping. Price was 269 with free shipping. Credit card was charged to the United Kingdom London.
This was really fast
This was really fast , I have ordered a few times and every time , fast and on time, the quality of the frion is great also. Thank you
Fast delivery
I needed freon to refill my AC system…
I needed freon to refill my AC system after repair. There are very un-reputable suppliers on the web. Be careful, read the reviews and be leery of low price suppliers. Ontapcold has a great website and great reviews with fair pricing. Signing up and ordering was very easy and the product arrived in a couple of days as promised. I am very pleased and would not hesitate to order there again. Bill H
It was a top shelf experience !!!
I had a great experience. I found the product that I was looking for I ordered it. I paid for it and it was shipped the next day and came on time as promised. So THANK YOU for the top shelf experience.
Received fast sealed as said
Excellent service
Reply from Ontapcold2026-02-26
Thank you so much for your kind words, Martin! We’re delighted to hear you had an excellent experience with us. Your satisfaction means a lot to our team!
Product came in a timely manner and…
Product came in a timely manner and good condition. Have no complaints. Would buy from this company without delay.
Reply from Ontapcold2026-02-26
Thank you so much, Bill, for your wonderful feedback! We’re delighted to hear that your order arrived on time and in great condition. We truly appreciate your trust and look forward to serving you again soon.
It was easy and affordable to order…
It was easy and affordable to order Freon. Received my product faster than anticipated these guys are 👍🏿 great
Reply from Ontapcold2026-02-26
Thank you, Jose! We’re so glad to know your ordering experience was smooth and affordable — and that your product arrived even sooner than expected. Your support means a lot to our team!
30# Cylinder Of R-12 - Supposedly Virgin gas
Purchased a 30# cylinder of R-12. I was told that it would come in an R134a cylinder as R-12 cylinders are no longer being produced. After I received it I put it on our tester and found out that it was 17.2% R-134a, 11.2% R-12, 71.6% R-22 and 6.5% air. Basically unusable gas that was probably reclaimed. Ontapcold refunded my purchase price.
Reply from Ontapcold2026-01-23
Dear Michael, We’re sorry for your experience and appreciate you bringing this to our attention. Our team is now verifying the batch details and will provide a full update within 24 hours. If a shipping or filling error is confirmed, we’ll issue a full refund immediately. We take product quality and customer trust very seriously and will ensure this issue is resolved properly.
got what I ordered
got what I ordered, quickly and trouble free !
Second time ordering
Second time ordering! Everything can on time. Would highly recommend!
Got a real tank for a great price!
Customer service
I'm leaving a neutral review for the packaging on my 24# 404A Freon. The packaging has instructions printed on the cardboard cylinder box. The instructions are incorrect. My review for on tap customer service is 5 star. They immediately contacted me and made things right.
A Skeptic Turned Satisfied Customer!
A Skeptic Turned Satisfied Customer! I'll admit, I was pretty skeptical at first. The website seemed a bit slow and basic, which didn't exactly fill me with confidence. However, I decided to take a chance and order some R-22. To my pleasant surprise, the delivery was prompt, and I've already had a chance to use the product. I'm genuinely very pleased with both the product and the overall experience! I'll definitely be a returning customer. My only minor wish is for a pick-up option, as I'm located about 30 miles away. All in all, it was a great experience, and I'm very happy with the outcome. Highly recommend!
The 410a cylinder arrived quickly and…
The 410a cylinder arrived quickly and in perfect shape, even a day earlier than expected. Shipping was fast, but I would've liked a bit more communication about the delivery schedule.
Wrong product received
I ordered R404 refrigerant but received 134a instead. Hoping this can get sorted out quickly.
Reply from Ontapcold2025-04-30
Thank you for bringing this to our attention. We sincerely apologize for the mix-up in your order. We have already arranged for the correct model, R404 refrigerant, to be sent to you, and it is currently on its way. If you have any additional concerns or questions, please feel free to reach out. We appreciate your patience and understanding.
DO NOT BUY, CONTAMINATED!!!
DO NOT BUY, CONTAMINATED. I purchased 10 bottles of R22 and I got them all tested and the purity is 74%, these poor people have no idea what they are buying!!! I keep writing a review on their website and they keep taking it down. I already reported them to the EPA.
Reply from Ontapcold2025-03-12
Thank you for your comment. We must clarify several inaccuracies: 1. Our R22 refrigerant consistently exceeds industry purity standards, verified by third-party testing. 2. No orders were found under your name. 3. We do not remove reviews from our website. If you are a genuine customer experiencing issues, please contact our support team with your order details for immediate assistance. We welcome authentic feedback while ensuring information remains accurate for all consumers.
Not the best experience
The container was difficult to handle, causing some waste.
Reply from Ontapcold2025-01-10
Sorry for the bad experience. If you have any questions about the product, don't hesitate to get in touch with us.