All age appropriate
Efficient service of excellent quality product with numerous choices.
About ORI London
Data updated- Website
- orilondon.com
- Category
- Shopping & Fashion
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 75% (3/4)
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Is ORI London legit?
ORI London (orilondon.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
What people say
Love my ORI bags
Love my ORI bags. Bought the British version in Heathrow a few years ago, and have purchased several US versions since. Love them. Love the colors. Love the practicality of the bag with its pockets inside and out.
Great products and quick delivery
Great products and quick delivery. Love my new bag. I wish I knew about this company earlier.
Great bag!
Quick shipping, item as described! Seems to be of good quality and so far I really like it!
Not happy
First. I want to say that I love your bags. BUT what I don’t love is your lack of customer service. It’s way too long a story to tell here so I won’t. Let’s just say I would have my hands on my bag if I had simply ordered it from Amazon. I don’t. It’s sitting at the post office since you didn’t ship it in a timely manner.
Reply from ORI London2026-07-16
Hi, Thank you for taking the time to leave your review. We're really sorry to hear that you were disappointed with your experience, especially as you love our bags. After you sent back your original order, we arranged for your replacement to be shipped the very next day. We're sorry that it still took longer than expected for you to receive it, and we understand how frustrating that must have been. We sincerely apologise for the delay and appreciate your patience throughout the process. We hope you're now enjoying your new bag, and we truly value your feedback as it helps us improve our service. Best, ORI CS
Just happened to find your company on…
Just happened to find your company on the internet- just in time for my travel!!! You were able to get my new GREAT BACKPACK to me for my trip. And, I have to report - it worked just amazing as my purse and for extras through all of the TSA crazi-ness! I am a teacher and plan on using it this fall for school on a daily basis - lots of others will see this great product!!! MANY THANKS everyone!!! Let me know if there are more products that you sell besides backpacks - PLEASE!!!
Reply from ORI London2026-07-14
Hello, Glad you found us! We have lots of other bags that would be great for a teacher, like Totes, Messenger bags, and more! Check us out at orilondon.com Best, ORI CS
What a cute bag!
I love the look of this bag. My cousin owns one and I just had to have one too! It’s the perfect size, it’s well made and all the zippers and pockets are in the right place. Plus, I was super happy to see it on my doorstep in just a couple of days.
What more could you ask for
What more could you ask for? Products arrived on time, and they are functional and durable. they're also pretty dang cute--I receive compliments all the time.
Great website
Great website, easy to navigate, lots of choices, product descriptions and measurements are accurate. Arrived quickly. Love both my ORI products.
Great umbrella
Many options - love the colors . Umbrella is stylish and functional. Worked well in wind and rain
Love my new wallet
Love my new wallet! Fast shipping.
Never received
Reply from ORI London2026-07-10
We're sorry to hear your parcel went missing. We've checked and can see that this issue has already been resolved with our Customer Service team. If there's anything else we can help with, please don't hesitate to get in touch.
The shipment was too long
The shipment was too long, there is no one to talk with on the customer success system.
Reply from ORI London2026-07-09
Hello, We have a dedicated customer service line you can call at 888-590-1934 or email us at [email protected]. Please reach out via one of those methods so we can help you. Best, ORI CS
Great
Great. No notes
Great selection of styles & choicesSelection of style
Selection of style, size & color just what I was looking for.
Gatwick carry-on is perfect!
This is the best overall travel bag I have ever used. The large size is perfect for everything you need to carry and is still easily managed with either the hand or shoulder straps. I wish I had a few more colour options in the large size
Quality product for the win!
Quality, shipping and the look of the product made this an excellent purchase. O know from experience that ORI bags are very durable too!
ORI and ROKU have the coolest stuff!!
I have ordered so many wonderful products from ORI and ROKU! This missing product must be a one time glitch. The team at ORI is always so nice.
Reply from ORI London2026-07-09
Hello Lisa, Sometimes delivery issues happen, but we will make it right for you. Please reach out to us ASAP so we can reship! 888-509-1934 or [email protected] Best, ORI CS
Practical yet stylish
Already had purchased another bag from Ori and love it! This one, will perhaps be one of my favorites. The color combo (very nautical), quality of the construction, fabric durability (course hasn't stood the test of time) and the practicality of this small yet stylish backpack will get lots of use. Will be great for traveling with and love the alternate handles instead of backpack!
Quality nice bright colors
Great products love all 4 products I have bought. Slowish delivery but quality products.