OrthoFlexx (orthoflexx.com) has a 4.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
A
Andrew Speights · 2 reviews · Experienced 2026-07-19 ·
★★★★★
Terrible….just terrible, these are garbage
Terrible….just terrible. What you see is NOT what you get. Made/shipped from China, zero high arch support and they kind of stink, like they were preowned? DO NOT BUY. DO NOT BUY. DO NOT BUY
Reply from OrthoFlexx2026-07-20
Hi Andrew,
We’re sorry to hear the insoles weren’t the right fit for you.
Our insoles don’t work for everyone, which is exactly why we offer a 30-day money-back guarantee. Since your order was placed less than 30 days ago, we’ve gone ahead and issued a full refund.
We appreciate you giving them a try, and we wish you the best in finding something that works for your feet.
L
L T Low · 1 review · Experienced 2026-07-20 ·
★★★★★
It fits from a general perspective but…
It fits from a general perspective but in my case, my feet still need correction on the pronation.
R
Rajesh · 1 review · Experienced 2026-07-16 ·
★★★★★
The insoles are superb as they support my mid soles and high arches perfectly.
The insoles are superb as they have reduced my feet pain completely. I am actually on a vacation in Denmark and walking 20-25000 steps everyday, my feet haven’t bothered me at all. The insoles in my sneakers are helping me walk and stand in museums and art galleries without any challenge and pain.
B
Bill from N. D. · 3 reviews · Experienced 2026-07-19 ·
★★★★★
The inserts have taken away 90% of the…
The inserts have taken away 90% of the pain that I was experiencing in my feet at work. I cannot say enough of how much this is improved my life. Thank you.
J
Joseph Gantt · 6 reviews · Experienced 2026-07-18 ·
★★★★★
These inserts work
These inserts work very well. The arch remains solid and the fit is just right.
F
Faria · 2 reviews · Experienced 2026-07-17 ·
★★★★★
Years of foot pain, gone in a week
I had flatfeet for as long as I could remember and always had to wear insoles like Dr scholls for pain relief. I went to a podiatrist who gave me special insoles which helped but they hurt other parts of my feet. With the orthoflex, I was a little skeptical because they werent coming from a doctor's office but I am so glad I saw those ads on Instagram. I recently hurt my knee so I was using more of one leg than the other and I immediately felt the pressure on the leg that was doing the heavy work. The arch support naturally fit the leg that was doing less weight lifting but the one that was being used felt very uncomfortable. Every step I took, I felt an odd pull where my plantar fascia was. After about 3 wears, both my feet feel normal and all the pain I felt in my foot previously disappeared! I am a believer! And I highly recommend!
I was hesitant to buy these off a Facebook ad as I've had prescription orthotics made 4 times, but couldn't wear them as they were always too stiff. I have flat feet with multiple surgeries and hardware.
With the flex in your orthotics, I can wear them all day, in many different shoes and my ankle doesn't roll in. I came back and bought 4 more pair so I can keep them in all my shoes.
Best on the market. I no longer
Have foot issues. I love that one can cut them to the exact size
J
John · 2 reviews · Experienced 2026-07-01 ·
★★★★★
My Plantar fasciitis is almost gone
My Plantar fasciitis is almost gone. It only took two days for the pain to subside and three days of wearing them to make it almost unnoticable.
N
Nelle · 6 reviews · Experienced 2026-07-12 ·
★★★★★
I love them
I love them! I ordered enough for all my shoes and they're amazing
R
Rick · 1 review · Experienced 2026-07-06 ·
★★★★★
They are a perfect fit for me
R
Rosalind · 3 reviews · Experienced 2026-07-06 ·
★★★★★
Service was good,insoles feel good,time…
Service was good,insoles feel good,time will tell.
K
Karen · 2 reviews · Experienced 2026-07-13 ·
★★★★★
My arch has dropped and these insoles…
My arch has dropped and these insoles are helping me keep my feet from hurting due to my arch.
J
JM · 4 reviews · Experienced 2026-06-12 ·
★★★★★
I like that the extra high arched…
I like that the extra high arched orthotic is full size.
D
DANIEL LINNET · 1 review · Experienced 2026-06-01 ·
★★★★★
Chronic back pain....SOLVED!!!!
I have been suffering from chronic lower back pain when I walk for an extended period for years and have tried various orthotics in the past with no success so I was sceptical about these but thought I'd try them out. Within 10 minutes of popping them into my shoes I felt as though my torso had rotated back into balance and to my surprise no lower back pain even after going for a 1 hour walk. Amazing!! I've just ordered 2 mnore pairs for my other shoes as well as my cycling shoes.