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Beauty & Well-being

oVertone Color

201 reviews

3.4201 reviews
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About oVertone Color

Data updated
Website
overtone.co
Category
Beauty & Well-being
Location
United States · Denver
Status
Unclaimed
Last 12 months
161 reviews
Replies to negative
1% (1/71)
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Is oVertone Color legit?

oVertone Color (overtone.co) has a 3.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 28% give 1 star; The business has replied to 1% of negative reviews; 161 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

A bad experience turned wonderful

At first, I was very frustrated with my purchase. I had paid for expedited shipping because I needed this product before a trip I was taking. The product never arrived, and I had ordered two weeks in advance. I contacted customer support and they were very kind and understanding, offering me a full refund. I was thankful that they understood, and immediately put in another purchase so that I'd have the products when I returned from my trip. Not only was customer support so helpful, but I received extra product for the inconvenience. A remedy mask and scalp brush. They have gone above and beyond to keep a customer happy. I will only but from this company from now on. The product is superb and so is their customer support.

I requested a change of color and was…

I requested a change of color and was assured it happened. I received two orders my original color and the color I requested and was charged for both. I was charged more for the one I wanted and am unable to return the other one. When I tried the system wouldn’t let me and I can’t reach a real person to talk to about this.

The color is not correct.

The color is not correct. It is not as vivid as it used to be when I used this product back in the day. I'm sad too bc this brand/product kept my hair in check, like fire engine red check, until it was time to redo my roots. I feel like they changed the formula. They sent gloves as if it were going to stain my hands and it didn't even stain my hair.

Did not dye

I have used a conditioning dye in the past, and it gave me a nice red tint. I don't expect it to be vibrant, since my hair is brown, but there was no trace of the color at all. I used the whole container and left it in my hair for longer than what was suggested. I have medium length type 4 hair.