Pac Signing LLC (pacsigning.com) has a 4.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. 82% of reviews are 4 stars or higher and 5% are 1 star; The business has not yet replied to negative reviews; 41 of them were added in the last 12 months. Last updated 2026-08-10.
The team was responsive and helpful. Reviewed scan backs for approval promptly.02/06/2026
Thank you for your valuable feedback. We’re pleased to hear that our team was responsive and reviewed your scan backs promptly. We truly appreciate your trust and look forward to assisting you again.
Very professional when calling to offer signing. On time with uploading the signing documents.
Thank you for your feedback! We’re glad our professionalism and timely document uploads made the process smooth for you. We appreciate working with you!
The website is hard to navigate. I went in to download my credentials and was unable to locate that section again. I keep getting emails that the only signing I have completed has been canceled, then reinstated. I do not know how i will be paid for this signing due to my inability to find the page to download my inforation.
I used to dread seeing Pac Signing calling me. I have figured out my own costs for doing signings, and I believe that I calculate a fair price for my time, expertise, materials, and travel. The old Pac Signing would ALWAYS try to bring my fee down, and after saying that they would try to get it approved, I'd never hear back from them. However, recently, they hear my fee and work to get it approved. For several recent jobs that were assigned to me, the documents and instructions were clear and accurate, and signings have gone off without a hitch. I also had quite a pleasant surprise when I received my e-check three days after a completed signing! Keep up the great work!
Thank you for the feedback! We’re glad to hear your recent experiences have been positive and appreciate the opportunity to work with you.
when I received the call for the order, there was no mention of the scan back. It wasn’t until I received the order that I saw the scan back noted. it was also Christmas Eve. That put me in a time crunch for my other signings on that day and there was also a three day right to resend so the scan backs were not really necessary. One document loan was 58 pages. I did appreciate that after requesting to only send the signature pages on that 58 page document I was allowed to do so. I am accustomed to being told when I get a call details like scan backs. I work with top-notch title companies and take my job as a certified signing agent very seriously and always strive to get the job done right professionally and efficiently if that’s what you guys are looking for in your signers keep me on your list and be willing to pay me appropriately for the job
Great communication. Easy pay day.
Thanks! Glad it was an easy experience.
The People are friendly but there are often miscommunications, jobs fall through, and when help is needed or requested, it’s rarely given. The pay is fair and payments are on time. Definitely not my favorite company to work with but definitely not the worst company to work with.
Thank you for sharing your honest feedback. We’re glad to hear you’ve found our team friendly and that payments are fair and made on time, we are continuously working to improve communication and internal support to minimize disruptions and better assist our signing agents. we value constructive feedback as it helps us improve.
Dishonest. Late payments. No payments. Excessively call and hover. Asks for you to work for free when they make errors.
I have completed 33 (?) loan modifications through PAC Signing. Overall, it has been a decent relationship. There have been a few bumps in the road, but overall I appreciate the business. My only complaint at this time is the change in payment schedule, and it has nothing to do with the representatives that I have dealt with, but it has to do with the payment schedule. It used to be twice a month. Now with it being 30 days, I find it difficult to keep track.
Thank you for your feedback and for completing 33 loan modifications with PAC Signing. We appreciate our working relationship and your continued partnership. We understand that the change to a 30-day payment schedule can be challenging, and your comments are appreciated and will be shared with management.
The signing service was very involved in the process and gave me quick guidance when needed.
Thank you for your feedback. We’re glad to hear that our signing service was actively involved throughout the process and able to provide prompt guidance when needed. We strive to ensure a smooth and well-supported experience, and we truly appreciate you taking the time to share your experience.
Mostly, what I liked was the fact that Pac Signing let me change the date and time of the signing. The borrower had an emergency call out for work. So, he asked me if we could change the meeting time & date. I said yes, without checking with Pac Signing. However, when I told them, they understood very well that sometimes, life happens.
Thank you for your feedback. We’re pleased to hear that our team was understanding and accommodating when a change to the signing date and time was needed due to the borrower’s work emergency. We recognize that unexpected situations arise, and we strive to remain flexible while maintaining clear communication. We appreciate your professionalism and the opportunity to work with you.
I am a notary in Pennsylvania. I completed an assignment with this signing service for the first time in 11/2025. The representative from Pac Signing was very professional and understanding. While there were a few snags with the signers, we were able to get everything completed and processed.
Thank you so much for your feedback! We truly appreciate you taking the time to share your experience. Your professionalism and patience are greatly valued, and we're happy everything was completed successfully. We look forward to working with you again in the future. If you ever need anything or have suggestions for improvement, please feel free to reach out anytime!
The documents for printing arrive fast. Plus I have a window of 3-5 days to confirm a time with the client.
Thank you for sharing your experience! We’re glad to hear that the printing documents arrived quickly and that the 3–5 day window for confirming your appointment provided the flexibility you needed. We appreciate your feedback and look forward to assisting you again.
I was not familiar with your platform since this was the first time doing business with you but the staff showed great patience with me. They were easy to work with and overall it was a great experience. Hope to work with them in the future.
Thank you , we’re glad our team was able to support you and make the process smooth. It was a pleasure working with you as well, and we look forward to partnering with you again in the future. If you ever need assistance or have any questions, we’re always here to help. Thank you again!
The company didn't provide the payment terms before I accepted the assignment. They also didn't provide the payment process. When I reached out to the accounting department, the woman who responded, Raquel, did so in an unprofessional manner and tone. Since this was my first time doing an assignment with this company, I didn't know what to expect. Their payment terms are too long after the assignment is completed. 30 days from the end of the month when the assignment was completed on the 13th of the month is unacceptable. I probably won't accept anymore assignments if I can't get paid in a shorter time frame.
To clarify, our payment terms and process are always listed in the confirmation email and in our onboarding instructions, but we apologize if this was not clear at the time you accepted the assignment. Regarding communication, we will address your concerns internally to ensure all interactions remain professional and helpful. As for payment timing, our standard schedule is 30 days from the end of the month, which is consistent with industry practice for signing services. That said, we understand that some notaries prefer faster payment. We will note your preference and keep it in mind for any future opportunities that may offer expedited options.
PacSignings makes the Loan Modification signing appointments easy by providing only the necessary information and following up with reminders throughout the process. They are quick to respond via the portal. The portal is simple and easy to use. Typically they give a few days to get the appointment scheduled, which makes it easy to work into my schedule.
Thank you for your feedback! We’re glad our portal and reminders make the process easy and flexible for you. We appreciate working with you!
I received correspondence quickly and even got a call when a fix was needed and was guided on what to do. The caller was pleasant and helpful.
Thank you! We’re glad our team could assist quickly and provide helpful guidance. We appreciate your kind words!
You guys were so patient with me. We had some date challenges and they helped so much.
Thank you! We’re happy we could help and appreciate your patience as well.
Your team showed patience with me when my scanner had to be rebooted and rest overnight. You allowed me extra time to send the scanned documents
Thank you! We’re glad we could give you the time you needed and that everything worked out smoothly.
I was not familiar with your platform and I had to ask several times how to locate docs. I printed docs 2 sets and right before I was set to leave I had to re print the docs. However, I was compensated for it so all is well.
Thank you for your feedback! We appreciate your patience as you got familiar with our platform. We’re glad to hear that everything worked out and that you were compensated for the extra effort. We’ll continue working to make our process easier to navigate for everyone.
61 reviews matching