Padel USA (padelusa.com) has a 4.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Sports and its reputation is excellent. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 13% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-10.
Hi Hector,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
E
Emiliano · 1 review · Experienced 2025-02-05 ·
★★★★★
Great customer experience!
Last year, I bought a racket and shoes from them. A few months later, the racket broke due to a manufacturing defect. Craig, who helped me with the initial purchase, was also able to solve the issue and honor the warranty. Since I was not in the United States, I couldn't receive the replacement, but the team was very understanding and waited as long as necessary until I could send it to a friend.
I'm more than satisfied with the experience I had with them, I highly recommend buying from them!
Reply from Padel USA2025-04-01
Hi Emiliano,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
V
Victor Chiea · 1 review · Experienced 2025-02-27 ·
★★★★★
Amazing customer support and padel inventory
Amazing customer support! Replied fast and were looking for ways to accommodate my specific delivery requests. Moreover, they have the best and most up to date Padel inventory in the US, so I super recommend!
Reply from Padel USA2025-04-01
Hi Victor,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
K
Kevin Voss · 1 review · Experienced 2025-02-26 ·
★★★★★
I've purchased from Padel USA and love…
I've purchased from Padel USA and love their site, their service and their attentiveness to "the customer". I will continue to have Padel USA be my top source! Keep up the good work all!
I won a giveaway and spend a lot of time without contacting me. They said worldwide and then said it was a mistake. They should ask of I wanted to pay the shipment or if I have someone who could receive it in the USA. Beside that, when they contact me they were super friendly and very fast on the shipment . Be more transparent about your delivery and giveaways
Great selection of equipment and excellent, helpful service. Very good pricing.
Reply from Padel USA2024-12-30
Hi Gregory,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
You guys had exactly what I was looking for. The shipping was pretty fast!
Reply from Padel USA2024-12-27
Hi Jorge,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Great service and delivery. My question was answered quickly and honestly. I appreciate that. My order was processed quickly after that.
Reply from Padel USA2024-12-26
Hi Linda,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Read the reviews on the padel, price was within my budget, order was correct and shipping was fast. Usually don’t subscribe to websites, kept them and will order for all my padel needs
Reply from Padel USA2024-12-23
Hi Padua,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Hi Diana,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Every time I'm in Miami I and need padel gear, Padel USA is my go-to store. They are doing an amazing job at growing padel in the USA, and their excellent responsiveness always impresses me. Highly recommend!
Reply from Padel USA2024-12-19
Hi Denise,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
C
Client · 2 reviews · Experienced 2024-12-17 ·
★★★★★
I was visiting the US and needed a…
I was visiting the US and needed a padel racket to play with my friends. Padel USA had the racket I needed and it arrived quickly—perfect timing for my game!
If you’re a padel player in the US, this is definitely the go-to shop. Reliable, fast, and great service. Highly recommend!
Reply from Padel USA2024-12-18
Hi!
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Laura · 1 review · Verified · Experienced 2024-12-02 ·
★★★★★
I still haven’t received the order and…
I still haven’t received the order and you’re asking for a review. LOL! It’s been two weeks since I placed the order…
J
Jean Carlo Sandi · 1 review · Experienced 2024-12-09 ·
★★★★★
Do not buy from this site
Do not buy from this site. I attempted to buy a 2025 racquet and received an email to "validate" my order. I did so. A day before I received the order, I got an email saying that they had canceled it due to card security concerns. I still have not received the refund. So be careful
Reply from Padel USA2024-12-12
Hi Jean Carlo,
We are sorry that we had to cancel your order, as explained in our email conversation.
We want to protect our customers and ensure a secure online shopping experience.
The refund was submitted at the time of cancellation, so the funds should already be back in your bank account.
We appreciate your business and would be happy to serve you as one of our customers.
Please don’t hesitate to contact our team by email if you’d like us to find a solution to fulfill your order.
We are always here to help.
Best,
Padel USA Team
Padel USA offers an exceptional online shopping experience. From the moment you land on the homepage, the site’s clean design and intuitive layout make navigation a breeze. Whether you’re a seasoned padel player or new to the sport, the user-friendly interface ensures that you can quickly find what you’re looking for without any hassle.
The shopping process is seamless, with clear product categories and well-organized filters that let you sort items by brand, price, or player level. Adding items to your cart and checking out is straightforward, with multiple payment options to suit everyone’s needs.
One of the standout features is the incredible range of products. From high-quality rackets to stylish apparel and accessories, Padel USA truly caters to every player. The detailed product descriptions and images provide all the information needed to make informed decisions.
Overall, Padel USA’s website combines simplicity with efficiency, making it a top choice for padel enthusiasts looking for great products and a hassle-free shopping experience.
Reply from Padel USA2024-12-12
Hi Gilberto,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
F
Fran · 1 review · Verified · Experienced 2024-11-27 ·
★★★★★
i really appreciate that there is a…
i really appreciate that there is a chat to clear some doubts and it responds in a reasonable time
Reply from Padel USA2024-12-09
Hi Fran,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Everything great! nothing better than buying my padel gear with you guys!
Reply from Padel USA2024-11-27
Hi Daniel,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Hi William,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team