paulwilliamsdds.com (paulwilliamsdds.com) has a 4.7 out of 5 rating on OK.one, based on 44 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-10.
I have ordered before and always have had a pleasant experience and my items arrive quickly. I ordered last Tuesday and have yet to receive my order and the tracking information isn’t showing anything from past Saturday when the shipping label was created.
Reply from paulwilliamsdds.com2024-04-18
Thank you for your feedback and for being a returning customer. We apologize for any inconvenience caused by the delay in updating the tracking information for your recent order. We understand your concern, as timely delivery is a priority for us.
Upon receiving your email, we promptly investigated and responded with an updated tracking number. According to our records, your package was delivered less than 24 hours after your inquiry. We strive to ensure that all orders are delivered within a week of placement, and we appreciate your understanding that, while we are committed to fast service, our timeline may vary from larger retailers like Amazon.
We value your business and are here to assist with any further concerns you might have. Thank you for your patience and understanding.
The order was never received. I have no problem with the product being sold. Good quality products with great results. However, true to form, delivery of the items ordered seems to be a challenge for Dr. Paul Williams DDS.
Reply from paulwilliamsdds.com2024-04-12
Hello, your order was canceled, and you were sent a cancellation notice. You then immediately placed another order, and that one was canceled as well. So, you were never charged and therefore would not receive any items.
Unfortunately, we can no longer provide the services you require. All the best.
I think i just reviewed the toothpaste but it just makes my teeth feel good. I feel its doing the best i can for my teeth and my dentist hasny reported any new cavities since using it