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Home Services

Pelican Water

62 reviews

3.662 reviews
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About Pelican Water

Data updated
Website
pelicanwater.com
Category
Home Services
Location
United States · Deland
Status
Unclaimed
Replies to negative
79% (15/19)
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Is Pelican Water legit?

Pelican Water (pelicanwater.com) has a 3.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 26% give 1 star; The business has replied to 79% of negative reviews. Last updated 2026-08-10.

What people say

M
Michael 美国 · 2 reviews · Verified ·

I had a problem with the water it smell …

I had a problem with the water it smell like rotten eggs. When the system was up the smell was gone. Also, I now get a clean feeling when taking a shower. It’s a very good product.

K
Kathye Theodore美国 · 1 review · Verified ·

Very satisfied with our water …

Very satisfied with our water system...We have had the Pelican System for a while now at least two charcoal changes which is done every 5 years. We have done this our selves but this time we had it done professionally. I would recommend that as well...So we are a long time user.. The periodic filter change is very easy and uncomplicated for us to do by our selves when needed...I would definitely recommend this system..

B
Ben Green美国 · 1 review · Verified ·

BEATING MY EXPECTATIONS

First, we knew we wanted a system but after a lot of research, Pelican seemed the best. Salesman, John Lussier really explained how the system worked, from the filter to the saltless soft water, to the end filtration system that has to be changed once a year. A great system. Because of the townhouse we live in did not have enough room for his equipment, we had to install a Tankless Water Heater. John recommended a great electrician, BRIAN CARTER of Larry Carter Electric. His team had to drill through a 4" slab and other unexpected issues but they did it, did not hold up anyone. Much appreciated. BRIAN then recommended a plumber, WAYNE NOLAN of Wayne Nolan Plumbing and Irrigation. The reason I mention this because other than Brian, I couldn't find a plumber that would install an electric Tankless Water. I called many electrical companies and almost gave up. Once the new water heater was installed Wayne's crew, and the electricity was hooked up PELICAN WATER came and installed their system. The installation crew was excellent, They gave good instructions, went totally beyond my expectations and stayed late because of some of the complications of installing the Tankless Water Heater. The Electricians started at 9AM, the plumber at 9:30 and they were done by 4PM, which is when the PELICAN WATER INSTALLERS began. Totally professional excellent work and i'm sorry I do not remember their names (empty hat) but it was a great experience. The electric tanklese water heater works great. The water is wonderful; drinkable out of every faucet and i didn't expect this but it seems like our sinks, toilets bathtubs and showers are staying cleaner longer. Also, feel better when washing clothes. That's it!

K
Keith M美国 · 1 review · Verified ·

Totally amazing

Totally amazing! The water tastes better than expected! No more scale on the glass shower doors. (or anywhere for that matter).Dishes sparkle after using the dishwasher. I was a bit hesitant until I learned that my neighbor had one and RAVED about his when I asked him about it!

J
John Duncan美国 · 1 review · Verified ·

Received unit in good shape and we …

Received unit in good shape and we hired a plumber to install it and he did a great job. We are very please with the Pelican Water softener. Water taste better and we now get suds when washing our hands and taking a shower. You have a great system and we recommend it to all those people that have hard water. Thanks Pelican.

P
Phil美国 · 4 reviews · Verified ·

We're very happy with our purchase!

So far the system is working great! We had to hire a professional plumber to install it because we wanted to make sure it was done right. So far we're very happy with our purchase.

J
Jon美国 · 2 reviews · Verified ·

Excellent water filter system

Excellent water filter system. I can not believe how my water tastes since using the two-stage filter. It is a very good value for the money and very easy to install underneath of the counter. I would definitely recommend this product. You won't be disappointed!

J
Jarrod Sandoval美国 · 1 review · Verified ·

product is good but every time I try to …

product is good but every time I try to log in to my account it says pass word is wrong. even after i recover password. I was trying to change the yearly date of my auto shipment due to wild fires in my neighborhood because i didn't need them yet.

Reply from Pelican Water2018-03-01

Hello Jarrod, We are sorry to hear you are having issues logging in, please contact our customer service team to help reset your login.

L
Lynn Hartle美国 · 1 review · Verified ·

THE ABSOLUTE BEST WATER SYSTEM

In my opinion, Pelican is absolutely the best water system that can be installed. The water is crystal clear, soft, and the taste is outstanding with no residue left on shower stalls or clothes. We had the filtration system with the salt free water softener in our our home we just sold and I've already purchased the same system for the home we just purchased. I can't live without my Pelican Water System! AND, Pelican's customer service representatives are helpful and courteous!

R
RIchard Bundy美国 · 2 reviews · Verified ·

Very nice people to deal with.

G
Greg Patjens美国 · 4 reviews · Verified ·

Great experience with sales person

Great experience with sales person on the phone. Answered all my questions and made a recommendation. Arranged payment over the phone. The product was shipped the next day and arrived in a very timely manner. Packaging was sound and the product arrived undamaged and ready for installation.

D
DJM美国 · 3 reviews · Verified ·

The water purification system is GREAT

The water purification system is terrific and would recommend to anyone. No chemical added! Big win!

D
Daniel美国 · 1 review · Verified ·

Pelican rocks

Fast shipping. Perfect fitting replacement parts.

K
Katherine Gould-Martin美国 · 1 review · Verified ·

My architect recommended this system …

My architect recommended this system because I have an instant-on water heater. Apparently it has a delicate mechanism and doesn't like hard water. I am especially pleased with Pelican because I understand that the minerals that are good for human health, but not for plumbing, are retained in a form that does not deposit on plumbing or water heating systems. My well water is delicious. The filter is an earthy orange every time I change it so I can see what I am not drinking. And the filter change is easy.

R
ROBERT HOMEL美国 · 2 reviews · Verified ·

Great service

Great service, professional and courteous. Quick response

i
il Maestro美国 · 1 review · Verified ·

Very helpful ordering process

Very helpful ordering process. Very helpful all around. And great produce. I laughed when I saw the waxing cream to keep the filter shiny! :) Pride is good.

G
Gregg Hammann美国 · 2 reviews · Verified ·

System works great and service team is …

System works great and service team is very helpful.

B
Bart Benning美国 · 1 review · Verified ·

Great place to do business

Have purchased two major items. Very happy with products and fast shipping!!!

V
Vincent美国 · 3 reviews · Verified ·

Great looking product

Great looking product, can’t wait to turn it on!!!!

K
Kyle Hallson加拿大 · 2 reviews · Verified ·

Great customer service and products.