Viktor was a very good listener
Viktor was a very good listener, excellent representative of Superior Customer Service. It was my lucky day he answered my call!as he provided the best solution to my request.
About PeopleFinders
Data updated- Website
- peoplefinders.com
- Category
- Electronics & Technology
- Location
- United States · Sacramento, CA
- Status
- Unclaimed
- Last 12 months
- 106 reviews
- Replies to negative
- 0% (0/13)
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Is PeopleFinders legit?
PeopleFinders (peoplefinders.com) has a 4.5 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Excellent customer support from Luis
A#1 customer support from Luis. He knew what he was doing and fixed everything I needed. He gave account options I did not know I had. Kept this customer from being lost. Friendly customer centered help was also logical. Luis makes his supervisors' supervisor look good. I ask, what can be done to give Luis his undeniably earned and so well deserved recognition? Please respond, don't take for granted. I haven't!
AI Phone manager exceptional.
I tried the web site to solve my problem Unable to locate 2nd account so used the Co. phone # and met AI. Honestly best AI ever . When giving my email individual letters were a bit of a challenge so AI shot me a txt to clarify Done. I was amazed at the capabilities of this AI experience. I was put through to a real person who clarified AI had cancelled both accounts for me . Great experience Thank you . This is an unsolicited review
They corrected the problem for me
I used People Finders once to learn about someone who contacted me whom I did not know, expecting the one time .95 charge. I admit that I didn't read all of the "fine print" and was not aware that I was also agreeing to a monthly membership at $24.97 per month, which they charged three days later. I contacted People Finders and told them what had happened. I temporarily have some difficult challenges and People Finders customer service was very understanding, tested me very well and correctly the problem very quickly. Thanks very much to both Daniela and Victor!
Alejandra was so gracious and helpful
Alejandra was so gracious and helpful. She was patient and kind with explaining policies as well as terms and conditions. She is the epitome of customer service. She was a God send after a rude condescending individual named David Roldan who was very testy and spoke to me in a horrible tone. After asking for further assistance he proceeded to hang up on me after leaving me on hold for a while and then extending such service to an unprofessional tone deaf email. So grateful for Alejandra!
Reply from PeopleFinders2026-01-19
Ax, We appreciate you sharing your experience. We're happy to hear that one of our team members provided excellent support. We regret that a previous interaction did not meet your expectations. We'll address this internally to ensure consistent service for everyone. Thank you. PeopleFinders Customer Care
Lose the terrible AI bot, Peoplefinders
First, if I was only rating Luis, he gets Five Stars! He kept me from cancelling my account. I took one star away because the terrible bot that you use prior to being connected with a live agent is the worst. She won't transfer, says she can help (all the while a clickety keyboard sound annoyingly plays in the background), is unable to help. Thankfully, I persevered and was able to get Luis on the line to help find why we were being charged twice and was able to help with that. Thanks, Luis! Peoplefinders.com, you gotta do better.
Reply from PeopleFinders2025-12-10
Anon, We appreciate your feedback and are happy a team member resolved your issue. We're sorry the initial bot experience was frustrating. We'll address this to improve our support system. Thanks for bringing this to our attention. PeopleFinders Customer Care