Very good service
On point good service
About Perdomo Distributor
Data updated- Website
- perdomodistributor.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 29 reviews
- Replies to negative
- 75% (3/4)
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Is Perdomo Distributor legit?
Perdomo Distributor (perdomodistributor.com) has a 4.5 out of 5 rating on OK.one, based on 36 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 75% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Product was delivered on the date…
Product was delivered on the date promised and on time! Product is installed and is running great! I would definitely recommend this company and product! Thank you!
Ordered the prime split unit
Ordered the prime split unit. Unfortunately doesn’t work well.sorry couldn’t recommend
Reply from Perdomo Distributor2025-12-01
We’re truly sorry to hear about the issues you experienced with your mini split. While our PRIME units are known for their quality and reliability, there can occasionally be cases of installation errors or a defective component. Please know that you’re fully covered by our warranty—2 years on parts and 5 years on the compressor. If you haven’t done so yet, we encourage you to register your unit at: https://perdomodistributor.com/pages/warranty Once registered, you can file a warranty claim using the registration number provided by our team. We’re here to ensure your unit is properly taken care of and that your experience meets the high standards you expect from us. If you need any assistance during the process, we’re always here to help.
Absolutely one of the best...
Absolutely one of the best distributors you can find! The employees at this location will bend over backwards to assist you. This is how businesses that are successful operate. I am a new faithful customer!
Reply from Perdomo Distributor2025-12-01
Thanks for sharing your experience, It is our pleasure doing business with you.
Awesome prices !
Awesome prices !! Fast service!! And super friendly!!
Reply from Perdomo Distributor2025-11-18
Thank you for sharing, your good experience encourage us to keep improving.
It's Scam business,not bad business …
I purchased a PG mini split and it was damaged so bad internally on both the inside and outside units. Clearly factory or packaging damage. I realized it after I had it on the wall and opened the inside unit. Then I went and looked at the outside unit. Both were just banged up terribly.. The company would not give me a refund, or exchange although it was within a week of purchase. Instead they informed my to fill out and file a warrantee claim. A month later no and no response. I've called the headquarters and they route me to warrantee to leave a message. This is scam business and more than bad business.
Reply from Perdomo Distributor2025-11-17
We’re truly sorry to hear about your experience, and we understand how frustrating it is to receive a damaged unit—especially after you’ve already begun installing it. We’d like to clarify that we never ignore or deny support to any customer. When a product arrives damaged, our policy—as required by the manufacturer—is to process it through the warranty claim system. This ensures that you receive a proper replacement at no cost, and it allows us to negotiate the replacement directly with the manufacturer on your behalf. We apologize for any delay you’ve experienced and for any inconvenience this has caused. It’s absolutely not our intention for any customer to feel unheard. Please reach out to us at [email protected] with your claim number or order details. We want to make sure your case is resolved as quickly as possible and that you receive the full support you deserve. We appreciate your patience and the opportunity to make things right.
Exactly as described
Exactly as described. Excited to get it installed. Delivery was great and no issues
Reply from Perdomo Distributor2025-11-18
We really appreciate your feedback, thank you for sharing.
Poor inventory accuracy
Out of stock. But was not notified until after I made a purchase. Was 350 bucks! Took 2 weeks to get a refund. Very inconvenient
Reply from Perdomo Distributor2025-09-02
We’re truly sorry for the frustration this caused. We work hard to fulfill every order, often moving products between stores, but unfortunately this item went out of stock before our system updated. We know waiting for a refund after such a purchase is inconvenient, and we regret the delay. Please know we’re actively improving our online systems to provide more accurate inventory and a smoother experience. We greatly appreciate your patience and the chance to serve you better in the future. Best regards, Perdomo Distributor
Product came quickly and no damage
Product came quickly and no damage. 5 stars on that
Reply from Perdomo Distributor2025-09-02
Thank you for your 5-star review! We’re glad your order arrived quickly and in perfect condition.
Super easy install
Super easy install. Equipment works as described!
Reply from Perdomo Distributor2025-09-02
We’re happy to hear installation was smooth and the equipment met your expectations. Thank you for sharing!
Great mini split
Reply from Perdomo Distributor2025-09-02
We appreciate your review! Enjoy your new mini split, and thank you for choosing us.
It was quite easy to place an order and…
It was quite easy to place an order and pick up the system. I highly recommend it.
Reply from Perdomo Distributor2025-09-02
Thank you!
Amazing customer service
Amazing customer service! I ordered and a few days later it arrived! My mini split works amazing too!
Reply from Perdomo Distributor2025-09-02
Thank you for trusting us.
Good deal at a cheap price
Reply from Perdomo Distributor2025-09-02
We’re glad you found a great deal with us! Thank you for your feedback.
Customer service was great
Customer service was great! Purchasing was easy.
Reply from Perdomo Distributor2025-09-02
We’re so pleased you had a smooth purchasing experience. Thank you.
Fast and very friendly services
Fast and very friendly services. Thank you. Order processing is great.
Reply from Perdomo Distributor2025-09-02
Thank you for your kind words.