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Electronics & Technology

PhoneClub.com

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100 reviews

4.3100 reviews
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About PhoneClub.com

Data updated
Website
phoneclub.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
24 reviews
Replies to negative
100% (14/14)
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About this business

Our mission is to bring you and your family and friends closer together, no matter the distance that separates you, by offering the lowest rates on your international calls. For more info, visit the website:Calling RatesHow to callCreate New AccountSupportCalling using PhoneClub.com balance works like the most economical alternative to any calling card. If you prefer calling without using any Internet connection, you can use an Access Number.Calls can also be placed through the PhoneClub app, which is free to install on your smartphone. The iOS and Android applications can be used to call without having to dial any access number and even any phone number at all. Once logged in, you can use your phone Contacts to place direct calls.

Written by the business, not verified by us.

Is PhoneClub.com legit?

PhoneClub.com (phoneclub.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; 24 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Try to call family in Shanghai

Try to call family in Shanghai. Never work.

Reply from PhoneClub.com2023-11-03

Hi George, We're sorry to hear this and thank you for notifying us about the inconvenience you experienced. Here are some steps you can take to help you with your connection issues: -please make sure you have the latest app version installed -please check you do not have any VoIP restrictions -your Internet connection should be steady and strong. You can also try Offline Calling from the app when your Internet connection is slow. If you need further assistance, please feel free to contact us. Our Support team is available 24/7 for any other questions. Keep in touch! PhoneClub.com

For some reason the account has not…

For some reason the account has not topped up after adding credit. I have checked online and it has topped up but this amount is not coming up when calling.

Reply from PhoneClub.com2023-10-02

Hello, The credit you purchased on this account is ready to be used, but it seems you are using a different account. Our Customer Support agents have already sent you an email regarding this situation. Your PhoneClub team

It was inexpensive and can easily make…

It was inexpensive and can easily make a call to Korea. I recommend this app to anybody who need oversea call. Is this work same way from Korea to US?

Reply from PhoneClub.com2023-06-17

Hello, Thank you for your feedback! In order to call from Korea to the US you can use the PhoneClub app and you need either the United States Unlimited monthly plan (for only $4.99/month) or Voice Credit, where the rate is 0.9¢/min. Your PhoneClub team

The rates went up without any notice

The rates went up without any notice. It was around 6 cents per minute for calls to Russia, now it is over 14 cents

Reply from PhoneClub.com2023-05-31

Hello, Thank you for your feedback! The rates are established depending on various factors: costs on the global market, quality of the routes, economic conditions or global events. Certainly, the rates to call Russia have changed a lot since you joined our service, a few years back. However, significant price differences are always announced to our customers. For any questions, our Support Team is available 24/7. Your PhoneClub team

It used to be better

The quality of calls via access numbers is below average. The call connections to destinations via access numbers do not always work and thus, if on pay as you go plan, losing mobile credit is inevitable. Also according to my observation, if I start using calls to a particular destination for about a week I notice a price hike to this destination and if stop using it the price goes down in a few weeks time. So Phoneclub is not reliable In terms of prices. Phoneclub is no longer competitive with similar providers.However I do not mind to use occasionally, because some of its rates to some destinations I use are bit lower. Overall, I would not mind to give three stars, however for being so clever to play with its rates it is two! If it keeps happening in future I will be giving 1 star.

Reply from PhoneClub.com2023-05-17

Hello, Thank you for sharing your feedback with us! We have checked your account and made some adjustments so that your calls should connect without any issues the next time you use our service. Also, please note that the rates are established depending on the costs on the global market and the quality of the routes; they do change based on your calling pattern. However, they differ depending on the country that you are trying to call, and we have emailed you with more details. If you have any questions or concerns, our Support Team is available 24/7. Your PhoneClub team