Wedding Gift
I purchased the metal clock as a wedding gift for one of my closest friends. The picture came out very clear and vivid. I couldn't be more pleased with the quality and my friend loved it!
About Pictureitcustom
Data updated- Website
- pictureitcustom.com
- Category
- Home & Garden
- Location
- United States · Louisville
- Status
- Unclaimed
- Replies to negative
- 62% (8/13)
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Is Pictureitcustom legit?
Pictureitcustom (pictureitcustom.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 62% of negative reviews. Last updated 2026-08-10.
What people say
Excellent service and fast shipping
Love it
Love it! Friend sent it to me from a groupon. Ended up being really cool!
Very happy and very fast delivery
Very happy and very fast delivery Please support this client. Very Hapy customer in Florida
Great company and beautiful product!!
Never received item
Never received item. So it's a little hard to write a review. I reached out to your customer service department and never heard back. But I can receive a email asking me to write a review on a item (purchase) that I never received. Now that's funny to me.
Reply from Pictureitcustom2020-07-08
Melinda, We had responded to your emails multiple times. We had canceled and refunded your original order due to your clock image not coming through properly. We reinstated your Groupon for you to attempt to recreate your order. You have yet to place a second order for your clock, thus we have never sent it to you. Please call our office if you have further questions. 865.951.0511 -Customer Service
Beautiful wedding photo clock at…
Beautiful wedding photo clock at terrific price! Love it!
The only problem I had with your site…
The only problem I had with your site was it would NOT download my photo. I worked for hours until you helped and got my photo on. The photo though came quickly, well packed and it was just BEAUTIFUL!!!!!! Thank you Cheryl
Metal clock
Awesome better than expected
Beautiful reproduction on clock.
I emailed them 3 times for help with a…
I emailed them 3 times for help with a voucher. I received an answer exactly ONE WEEK later guiding me to their frequently asked questions and still had not answer my question. Good luck.
Reply from Pictureitcustom2020-07-08
James, I believe you emailed only Groupon when you were asking for assistance on your voucher. We do not have any emails in our customer service database with your name or email. Please reach out to Picture It Custom next time you have any questions or concerns and we will be more than happy to assist. You may call our office directly at 865.951.0511 -Customer Service
Real Deal!
It looks just like the real deal street sign. Perfect for husband and I bedroom. Very pleased .
The item that I purchased was…
The item that I purchased was overwhelmingly exceptionally beautiful an they captured the love in the photos an also it was reasonably priced, Love love love the item
Great Customer Service & Product
Letters turned out. Only problem was one letter had the wrong picture & wasn't all the way on. Talked to Customer Service, And they quickly took care of the situation and sent me a replacement. Totally happy & satisfied
Custom picture clock
The custom Picture clock turned out great!
Love them!!
Love them!! They came out great.
Great customer service
Second time we've used pictureitcustom for metal prints and they always look great. Had issues with damaged prints from shipping twice and they were responsive and sent replacements immediately.
Picture looks great on the clock
Picture looks great on the clock! Got here fast, in spite of COVID-related shipping slowdowns.
Really liked the end product
Really liked the end product. Shipped super fast too!
Would purchase again
The website was easy to use and walked me through all of the steps to create my sign.