Pixartprinting US (pixartprinting.com) has a 4.5 out of 5 rating on OK.one, based on 54 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 53 of them were added in the last 12 months. Last updated 2026-08-10.
I used pixart to print my yearly journal/date book. I designed it myself and they provided a super easy to use template so I got it right the first time. The cost was very reasonable. The printing was fast. The end result was beautiful. I will absolutely print with them again.
Reply from Pixartprinting US2026-02-25
Hi, thank you so much for the 5-star review! We are thrilled that our templates helped you bring your self-designed yearly journal to life so easily. There is nothing we love more than helping our customers get their projects right on the first try! It’s wonderful to know you were happy with the speed, cost, and beautiful result. We already look forward to printing your next edition!
This was my first time working with Pixart and overall I was/am very happy with my experience!
Since I am a designer, I did not need to utilize any services other than printing/binding. I submitted my files on a Sunday, and by that Thursday, all five 100-page, hardcover books had been delivered! SO fast! The turnaround, quality and pricing of the product was great and I'll keep Pixart in mind for any future needs!
There were really only a couple things I would call out that could be improved:
1) For orders, make sure the billing address shows the address that was used in the account (my status kept showing the shipping address as the billing, which was incorrect)
2) If problems arise with the machines, notify clients whose jobs are in progress. Fortunately, I reached out and my project was completed before the binding machine went down, but I would've been disappointed (although I understand) had I not known and my project delayed.
Reply from Pixartprinting US2026-02-25
Hi Heather, thank you for taking the time to leave us this review. We appreciate your feedback and it helps us improve and grow! We are sorry we did not meet your expectations. We will contact you soon to explain what went wrong and resolve the situation together.
Great customer service, but with issues. Your rep improperly converted my file to a PDF, so my careful pages were messed up. I had spent hours setting them up. Further, I don't believe I received the 20% discount for the first time customer that I was told I would. I asked for a receipt that showed it, and never received it. Therefore, I am not able to see where it was deducted. So: I appreciate the customer service, but would like to see some recompense for spending $80, apparently without the promised discount, on a book that failed to look as I had hoped.
Reply from Pixartprinting US2026-02-25
Hi Tim, thank you for taking the time to leave us this review. We appreciate your feedback and it helps us improve and grow! We are sorry we did not meet your expectations. We will contact you soon to explain what went wrong and resolve the situation together.
Your customer Service team was extremely helpful setting up by PDF to fit your format
Reply from Pixartprinting US2026-02-25
Dear Bernadette, thank you for the feedback! We are so pleased our team could help you with your PDF setup. Ensuring a smooth journey from file upload to final print is our top priority. We’re glad everything worked out perfectly and we hope to see you back on our site again soon!
The customer service was great! I needed help formatting to the website's template, and the person I chatted with was extremely helpful. My product arrived as stated, which surprised me because it was quick. This was my first time utilizing such a service and I would definitely recommend this site to others.
Reply from Pixartprinting US2026-02-25
Hi, thank you for sharing your feedback. We are delighted that our customer service team provided the support you needed to get your files print-ready. We strive to make professional printing accessible to everyone, so hearing that you’d recommend us to others is the best news we could receive. We’re glad your product arrived quickly and we hope to serve you again very soon!
Very professional hands on people willing to execute your vision.
Reply from Pixartprinting US2026-01-26
Hi, thank you so much for the 5-star review! We are thrilled to hear that you had a great experience with us. Your support and trust mean a great deal to our team, enabling us to always go the extra mile.
We look forward to seeing you again on our website soon!
The products look great! I will definitely work with Pixartprinting in the near future!
Reply from Pixartprinting US2026-01-26
Hi, thank you so much for the 5-star review! We are thrilled to hear that your booklets look great and that you had a great experience with us. We look forward to seeing your next order on Pixartprinting!
Absolutely beautiful finished product! I am so happy with it and very much look forward to using this service again. Shipping was right on time!
Reply from Pixartprinting US2026-01-26
Hi Polly, we truly appreciate you taking the time to share your feedback. Knowing that we met your expectations is a great compliment to our team. Thank you for choosing us, and we look forward to serving you again soon.
Hi, thank you so much for your kind words and for trusting us with the Booklets. It was a pleasure working with you, and we’re already looking forward to your next visit!
A
Andrei · 1 review · Verified · Experienced 2025-11-04 ·
★★★★★
The user interface was pretty straight…
The user interface was pretty straight forward. Creating the pdf in the right format was fairly difficult without specialized software.
The end product was excellent.
Reply from Pixartprinting US2026-01-26
Hi Andrei, thank you for the great review. It’s wonderful to know you were impressed with the final result! To make the technical side easier for you in the future, please don’t hesitate to reach out to us for help with your files. Our team is here to support you in getting the right format. We’re here to help every step of the way.
T
Thomas W. Frank, MD · 1 review · Verified · Experienced 2025-11-10 ·
★★★★★
Pixartprinting helped me fix the layout…
Pixartprinting helped me fix the layout when I was having problems and the final product was exceptionally pleasing. Very competitive pricing. I will use their services again.
Reply from Pixartprinting US2026-01-26
Hi Thomas, we appreciate the 5-star review! We are thrilled to hear that you had a great experience with us. Your support means a lot to us, and we look forward to seeing you again on our website soon!
Great quality! I was very surprised and impressed with the quality of the book and paper.
Reply from Pixartprinting US2026-01-26
Hi Shane, thank you for sharing your experience! We’re delighted that you are happy with the quality of your books. Ensuring high-quality paper and printing is our top priority, and your feedback is a great motivation for our team. We hope to serve you again soon!
Hi, thank you so much for the 5-star review! We are thrilled to hear that you had a great experience with us and that you loved the Flyers. Your support means a lot to our team, and we look forward to seeing you again on our website soon!
S
Susan Houston · 2 reviews · Experienced 2025-07-03 ·
★★★★★
Pixartprinting really helped me out…
Pixartprinting really helped me out with a time-sensitive order; I had a memorial book of pictures for my stepdad that needed to be printed in time for his funeral, and when I let them know I HAD to have it by a certain day, they wrote me right back with condolences, and not only got it to me before the original date, but got it to me EARLY! I appreciate their kindness and willingness to go the extra mile.
Reply from Pixartprinting US2025-07-22
Hello Susan, it is great to hear that you had a great experience with our customer support. We are proud of it.
Wishing you and your family strength and comfort!
Thank you and we look forward to seeing you soon!
