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Shopping & Fashion

Poetchic

110 reviews

1.1110 reviews
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About Poetchic

Data updated
Website
poetchic.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
53 reviews
Replies to negative
0% (0/108)
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Is Poetchic legit?

Poetchic (poetchic.com) has a 1.1 out of 5 rating on OK.one, based on 110 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 95% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were let down by their experience overall. Customers frequently noted that the items received were cheap, poor quality, and completely different from what was advertised online. Reviewers expressed deep frustration regarding the merchandise, describing products as poor quality rather than the items pictured. People also experienced significant delays with shipments, alongside unhelpful customer service responses when requesting support. However, some people mentioned that they eventually managed to secure a full refund through persistence and continuous communication. Some reviewers additionally stated that customer support offered partial refunds after initial complaints.

Auto-generated from all reviews of this business. For reference only.

What people say

Beware!!!!!

I wish I had read these reviews before placing my order. Ordered 2 shirts as they looked pretty good. Took 4 weeks to arrive and when they did they were not sized correctly and were of poor quality, No problem I thought, "30 day satisfaction degree with money back" Today is the 4th day in a row that I have emailed them asking how to return, still nothing. DO NOT USE this company

3 items ordered 2 were wrong

3 items ordered, one was wrong, one was very badly sized. This Company tried to offer half money back for the badly sized item. They didn’t want to return it and agreed to pay $34 refund. no refund has ever been paid and they no longer answer emails. Very poor seller and dishonest. I would not recommend as their policies, quality of goods and more importantly their honesty is sadly lacking.

Don’t Do It

I ordered 2 shirts my mom wanted for her birthday. It took over two weeks for delivery, They looked nothing like the images on the website, they are way too small, and the material is cheap and thin. I contacted them about a refund. The site says they have free refunds within 30 days. They first offered 25% of my money back. They will not pay for return shipping, so the final offer will only be half of what I paid. I still have not received a refund.

SCAM.. Don’t touch it

The advertising is very enticing. Then it all goes badly wrong . They don’t tell you when they will deliver . In my case they used Relay in the Uk for local delivery .. that was a disaster as no one came to deliver the parcel but claimed delivery was unsuccessful

Do Not Buy from this Company

Do not use this company. Ordered 2 shirts. Took 3 weeks to arrive, which is down, but did not fit. Attempted to return for correct size but even though website clearly states FREE RETURNS that was not the case. Offered 25% refund! Say what? And then when I responded saying I just wanted to return them for correct size they said it would be $20 fee. What?! Crazy. I’ll never shop there again. Clothes cheap too. Better off ordering from a mainstream or reputable company, or just going down the street to the mall or Kohls.

Product cheap & refund policy not honory

Their product was cheap & very different from what was pic. Ordered the painted mug & even though reviews weren’t good for the company, there was a 90 day no hassle return window - what I received was nothing like the picture so contacted the company for a return. Original cost was $29.99 with $9.90 shipping. Company offered a $9.22 refund (& could keep the mug). Referred them to their return policy so they offered either a $14.75 refund (& keep the mug) or a full refund but would need to pay $20 in shipping. Told them I still wanted a full refund & free return shipping per their policy. They refused & made a final offer of a $18.44 refund (& keep the mug) or a full refund with $20 return shipping & no refund for 30 days until they received the item back. Accepted the $18.44 & received the refund in 3 days.

Dreadful company

Dreadful company, product took 3 weeks to arrive from China. The 2 mens shirts did not resemble the online photos, material was different, colours different and sleeves differed. When return requested it was not free as the website stated and costs $20 to send back to China. Do not use this company.

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