Post Up Stand (postupstand.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 79% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 62% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
We ordered hardware for our banners based on specs on site. The banners did not fit properly to size. We are are analyzing now if we actually received the correct item.
Rhonda, we are terribly sorry to hear this and will absolutely reach out to see how we can further assist and get you what you need. Thank you for bringing this to our attention. We will be in touch.
High quality, but threading the knobs through the metal stand to build it was tough! The threads kept crossing.
We're sorry to hear that you had to go to this trouble, Deborah! We'll have a customer care team member reach out to see if we can assist in any way and we'll be sure to pass this information along to our product team to review for improvements. Thank you for sharing this feedback!
The staff was great and customer service, turn around time was very good. I would have given five stars but I expected grommets all across the top of my banner...not sure what happened there... the picture showed on the page showed it that way and I ordered with grommets...there were only four (one in each corner) the banner just doesn't hang as well that way... otherwise I am very pleased with my product.
Thank you for taking the time to share your feedback with us, Gwendolyn. We will be sure to follow up with you to see if we can assist in any way and make sure you have what you need.
I ordered the banner stand 1 and 1/2 weeks before the event. I was told that it would not be delivered until the start day of the event, which I was fine with - paying the necessary upgrade in shipping in order to make it there in time. Well, after being told it would ship and arrive day-of the event starting, it never appeared. The whole show began and ended without seeing the banner. I then called them to discover it didn't even go out when they told me it would. They then shipped it that day and arrived the following day. Two days past the end of the event it was needed for. If ordering again, I would make sure I have 3 weeks of lead-time.
We are truly sorry to hear that you had this experience with us and can't begin to express our sincerest regrets enough. If possible, we would like the chance to make this up to you and turn your experience with us around. Though hard for us to hear, we do appreciate your taking the time to leave us this feedback as we always want to improve where we have fallen short. Our customer care team will be following up with you soon. Thank you for sharing your experience with us.
The touch less dispenser is up and being used at my front door now that we have a new normal. Myself and my guests appreciate the added protection. It looks fine I think it was worth the money. I would recommend it !
Thank you, Sharon! We're grateful to have been able to provide a solution to help you settle back in to your so aptly put, "new normal". Let us know if you need anything else and thank you for taking the time to leave us such a nice review.
I love our new hand sanitizing station. We have placed it right in the front of our store, as you walk in the door. It was easy to assemble, and reminds our customers to sanitize their hands as they enter.
We are thrilled to hear that your hand sanitizer station is working out so well, Linda! Thank you for the great review and let us know if we can help with anything else!
Really not sure what is going on with quality control at Post Up Stand but this last experience has been bad. Here is my experience: 1. I was told via email my order would ship 9/1. This did not happen and I had to repeatedly send emails to find out the status. 2. I was then told it would ship 9/10 and that it would be expedited to arrive as required. That did not happen. 3. It did not ship until 09/15 (past the date needed for an event). 4. It finally arrived today but with the wrong size pole for the retractable banner so it cannot be used until you send the correct size pole for the 47” w x 40” h retractable banner (the pole that was sent with order is 6’ 10” and will not work for the 47” w x 40” h retractable banner we ordered). So, I was lied to two times about it shipping and never given a reason for it, it arrived past the event date, and it arrived with the wrong size pole so it cannot be used until correct size pole is sent. And I have never been given a reason for any of it. I have previously ordered items from Post Up Stand but this really has me rethinking on future orders.
Michele, we are truly sorry to hear that you had such a frustrating experience shopping with us. This is certainly not easy for us to hear nor typical of how we service our customers and we will absolutely work to make it right. We have escalated your feedback along to our customer service team manager and will be following up with you soon to try to turn this situation around for you. Thank you for bringing this to our attention and again, our sincerest apologies.
Great Service. All round satisfied with their service.
We are thrilled to hear that you had an awesome shopping experience with us, Ian. Thank you for the great review!
I placed my order on August 4th (20 days ago) and when I track my order it states the status of the order is "Processing". I have received no notification indicating that the items are on back order or any other information. Now I get a survey request. I am so fed up with these surveys. If companies understood what good customer service is we wouldn't need all of these surveys.
We're sorry to hear that you're having this experience with us, Todd, and will have someone reach out to you soon regarding your order. We understand your frustration and appreciate your taking the time to leave us your honest feedback. In our experience, we've been able to take the unique insights and experiences we receive in our reviews from customers like you to constantly improve upon our product, quality, and site experiences. Thank you for letting us know about your issue. We will be reaching out shortly.
Great service, but delivery could be faster. Overall good will use again.
Thank you for taking the time to leave us a review, Reggie! We appreciate your feedback and will certainly pass your insight along. We're thrilled to hear that you received great service shopping with us!
I'm still waiting for them to finish. Even the most simple design layout changes take a minimum of 72 hours and often times longer to hear back on. Even though my last request was to enlarge a simple anchor logo by 10% I made that request four days ago.
We're sorry to hear that you're having this experience, Kyle and would like the chance to turn it around for you. We've escalated your issue and a customer care specialist will be reaching out to further assist. Thank you for your feedback. We strive to deliver only great experiences and are sorry that we weren't able to deliver in your case. However, we are confident we can make it right!
Super great team to work with, responsive, creative and the end result far surpassed my expectations.
Matt, thank you for taking the time to leave us such a nice review. We are so happy to hear that your experience working with our team was so wonderful and we hope to work with you again in the future!
I don’t ever write reviews, but I had too for this one! I received my batch of coasters and I must say the quality is AMAZING! I thought it was going to be a basic 4x4 cardboard coasters that you use at bars. Also, the shipping was fast! I highly recommend this and I will be placing more orders in the future. Thanks so much!
We are thrilled to hear that you loved your coasters, Danny! Thank you so much for your kind words. We look forward to doing business together again in the future!
Just what I needed. Very easy to put together and quite sturdy.
We are truly happy to hear that you were able to find exactly what you needed from us, Renee! Thank you for taking the time to leave us such a nice review.
Customer service, Ordering, approval and delivery were all excellent. Finished product graphic was not centered on all coasters. 1/2 were off by 1/4".
We're sorry to hear that you had this experience, Michael. We will be following up to see how we can further assist. Thank you for bringing this to our attention.
Excellent product for the money, faster shipping that I anticipated during the COVID-19 times. Thank you.
You're very welcome, Doug! Thank you so much for the review!
Timely service. Great product and customer service.
Thanks so much for the review, Carletta!
We, Payroll Vault, recently placed an order for the first time with this PostUp Stand and we had an excellent experience. PostUp Stand's customer service Team was very responsive. While performing our due diligence, I made several calls for questions about the product that I could not locate the information for,and each time, someone picked up the phone and answered. If they couldn't find the answer right then, which I believe was only once, they promptly followed up with the information. The sales process was easy. The artwork upload process was easy. They addressed all questions, concerns, and were always nice and pleasant. The product arrived and the graphics are beautiful! The backlit column is very easy to construct - easy enough for one, but better with two. Payroll Vault will be ordering more columns from PostUp Stand and we highly recommend them for your tradeshow needs. Sincerely - Jessica M., Director of Marketing & EPM
Thank you so much for the great review, Jessica! We strive to provide each of our customers with the best possible experience and are so glad we were able to do so for you. We look forward to working with you again!
Sign look great. I was surprised to see that the larger sign , 2 - 6 foot corrugated opening was on the end of the sign instead of the bottom - so that I can use stands to insert in and put in ground ( as with other smaller yard signs) I have to figure out a way to display sign outside.
Thanks for the review and the feedback, Kirk!
Post Up Stand is always quick and response, and delivers a great product.
Thank you for the review, Mary! We look forward to working with you again!
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