Premiere Collectibles (premierecollectibles.com) has a 3.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 65% of negative reviews. Last updated 2026-08-11.
What people say
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Dave Scott · 1 review · Verified · Experienced 2026-07-10 ·
★★★★★
Had an issue with one of my purchases…
Had an issue with one of my purchases and they took care of it immediately. Great customer service. will buy from them again. In fact i already did!!
Reply from Premiere Collectibles2026-08-08
We're so happy to hear that we were able to resolve your purchase issue immediately and that you had such a positive experience with our customer service! It's wonderful to know that you've already placed another order with us. We truly appreciate your continued support! Thank you for your review!
We're so glad to hear that you had such a great experience! We always strive to keep our customers informed every step of the way. We look forward to serving you again!
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Paul Knippen · 1 review · Experienced 2026-08-06 ·
★★★★★
Excellent communication
Great order confirmation and shipping communication! My book arrived when they said it would in perfect condition with a certificate of authenticity guaranteeing the autographed copy is real. I would definitely order again from Premier Collectibles with trust and confidence!
Reply from Premiere Collectibles2026-08-08
Thank you so much for your wonderful review! We are delighted to hear that you had such a great experience. We look forward to serving you again!
Awesome service!! Fast delivery and well packaged. Arrived in the UK safe and sound. Pleasure to deal with and highly recommended. Very happy, thank you.
Reply from Premiere Collectibles2026-08-07
We're absolutely thrilled to hear you had such a positive experience! It's wonderful to know your order arrived safely and quickly in the UK! Thank you for your kind words and high recommendation!
Terrible terrible service. Easily one of the worst customer experiences I’ve ever had in my life. Took forever for my order to ship bc of illogical ordering policies (if one item in an order of 6 is pre order, yet everything else is in stock, the order doesn’t ship until the pre order item is released). Then once I got it, items were missing, had to get them reordered, then one item was on back order. Not to mention some of the quality of the signatures were quite poor (e.g., fading). (6) months since placing my order and still don’t have all of the items as of today (8/7/2026). Now trying to cancel the one unfulfilled item, as it’s been a week since PC CS said the issue was elevated, yet no updates.
I had a good experience at this company. I bought a signed Ghostface Funko. The downfall was that it came damaged in the box but I contacted the company right away they put me through to there claim department and it was all handle super fast and easy. I would definitely buy again from them at the request they ship in a bit bigger of a box so it does damage the product but the is an honest accident.
Reply from Premiere Collectibles2026-08-06
We are so glad to hear you had a good experience with us, despite the initial issue with your Ghostface Funko. We appreciate you bringing the packaging concern to our attention. We are always looking for ways to improve our shipping process to ensure products arrive in perfect condition. We look forward to serving you again. Thank you for your review!
K
Kim Thayil fan · 1 review · Verified · Experienced 2026-07-01 ·
★★★★★
Very poor communication
Very poor communication. There was no reason given why it took so long for the item to ship, and then a very long arrival date.
Reply from Premiere Collectibles2026-08-07
Thank you for sharing your feedback! We’re sorry to hear that the communication surrounding your order did not meet your expectations. We understand how frustrating it can be to wait for an item without clear updates regarding the shipping timeline.
We’re always working to improve our communication and provide more timely, transparent updates when delays occur. We appreciate your patience and your feedback, as it helps us identify areas where we can do better.
Thank you for your review and for your support! We're glad to hear you enjoyed your purchase.
We appreciate you sharing your preference for a signature directly on the book rather than a signed book plate. While signed book plates are a common format for collectible editions and feature an authentic signature, we understand why some collectors prefer an autograph on the page itself.
Thank you again for your feedback. We truly appreciate your support and hope to have the opportunity to serve you again in the future!
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ANDREW R. · 1 review · Verified · Experienced 2026-07-09 ·
★★★★★
Excellent Experience
My item was a preorder and they were clear and exact with an expectation of delivery. Communication with Premier Collectibles was easy, informational, professional and courteous. I would complete another transaction with this company absolutely.
Reply from Premiere Collectibles2026-08-06
Thank you so much for your wonderful review! We're thrilled to hear that your preorder experience was so great. We truly appreciate your kind words and look forward to serving you again soon - thank you for your review!
I received Kim Tayil's signed book very quickly and without any problem unlike others who bought it elsewhere 🖤
Reply from Premiere Collectibles2026-08-06
We're so glad to hear that your signed book arrived quickly and without any issues! It's wonderful to know you had such a smooth experience. Thank you for your review!
Great packaging, great product.
Unfortunately the first and the last time i ordered from the Netherlands, because of all the shipping Costa and import fees.
Further than that perfect!
Reply from Premiere Collectibles2026-08-05
We are delighted to hear you enjoyed our product and packaging! We understand your concerns regarding international shipping costs and import fees from the Netherlands. We truly appreciate your feedback and hope to serve you again in the future. Thank you for your review!
I received my signed vinyl with a crease! That kinda defeats the purpose of collecting! The shipping box was in great shape but the vinyl cover was creased witch leads me to believe they knew it was damaged before shipment. Sad I was looking forward to doing business with premier collectibles!
Reply from Premiere Collectibles2026-08-07
Thank you for sharing your feedback. We’re very sorry to hear that your signed vinyl arrived with a crease, especially given the collectible nature of the item. We completely understand how disappointing this must have been after looking forward to receiving it.
We take the condition of our collectibles very seriously, and we’re disappointed that this item did not arrive in the condition you expected. We’ll be reaching out to you directly so we can work toward making this right.
We appreciate you bringing this to our attention and hope we can restore your confidence in Premiere Collectibles.
Thank you so much for your kind review! We're thrilled to hear you trust us as a source for authentic autographed collectibles.
Providing genuine, high-quality memorabilia and a great customer experience is our top priority, and we're grateful for your support. We hope you enjoy your collectible, and we look forward to serving you again in the future!
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DAS · 1 review · Verified · Experienced 2026-07-01 ·
★★★★★
The autograph was rushed and just awful…
The autograph was rushed and just awful
Was not clear that it would take 5 months to deliver
Reply from Premiere Collectibles2026-08-06
Thank you for taking the time to share your feedback. We're sorry to hear that the autograph and delivery timeline did not meet your expectations.
We understand how disappointing it can be to wait several months for a collectible and then feel that the signature wasn't what you had hoped for. We also recognize the importance of setting clear expectations regarding pre-order timelines and appreciate your comments.
Your feedback is valuable to us, and we'll use it as we continue working to improve both our communication and the overall customer experience.
Thank you for your support, and we appreciate you giving us the opportunity to improve!
Very slow dispatch/shipping times. Seems to be an issue. Probably won’t purchase from them again.
Reply from Premiere Collectibles2026-08-07
Thank you for your feedback. We’re sorry for the longer-than-expected wait for your order. We understand how frustrating it can be when a pre-order takes longer than anticipated!
We’re continuing to work on improving communication around pre-order status and updated shipping timelines. We appreciate your patience and hope we have the opportunity to provide you with a better experience in the future.
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Nicholas · 1 review · Verified · Experienced 2026-07-01 ·
★★★★★
Great job!
The book was exactly as advertised and arrived in a timely manner.
Reply from Premiere Collectibles2026-08-06
We're so glad to hear that your book arrived exactly as advertised and in a timely manner! Thank you for sharing your positive experience with us. We truly appreciate your support! 📚✨
PC always has great books and their service and packaging are excellent.
Reply from Premiere Collectibles2026-08-06
We're so glad to hear you consistently find great books with us and that our service and packaging meet your expectations! Thank you for your wonderful feedback.
We're so happy to hear that your book arrived promptly and in great condition! We truly appreciate you taking the time to share your positive experience with us.
Great communication and updates. Well packaged and safely delivered to Australia. Great read.
Reply from Premiere Collectibles2026-08-04
We're so happy to hear that you had a great experience! It's wonderful to know your item arrived safely in Australia and that you're enjoying your great read. Thank you for taking the time to leave a review.
