Primesty (primesty.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 35 of them were added in the last 12 months. Last updated 2026-08-10.
I'm a repeat customer a few times over. Representatives have always been prompt and courteous. I just needed a couple jerseys for new team members this time. Received them in 10 business days looking good. Thank you Tracy
Dear Anthony, Thank you so much for your continued support and kind words. We’re glad to hear everything went well with your order. We’ll be sure to share your message with Tracy :) The Primesty Team
This company is so easy to work with and super friendly. They respond quickly to emails and you get your order in a very timely manner.
Dear J. Scroggs, This review made our day! 🌟 We love making things easy for our customers. So glad to hear your order arrived quickly and that you had a great experience with our team. Thanks for choosing us! The Primesty Team
Great customer service. The staff was easy to communicate with the wants and needs of what I wanted to put on my customized jersey. It took several tries but in the end, they hit it out of the ballpark. The jersey came out great and the fitting and comfort to your body when you wear it made this jersey, the material even better. Thank you for always listening.
Dear P. Shawn. Thank you so much for your kind words! We’re delighted to hear that our team was able to meet your needs and that the jersey turned out just the way you wanted. We truly appreciate your patience during the process and are glad the fit and comfort exceeded your expectations. Your feedback means a lot to us, and we’ll continue to listen closely to ensure every experience is just as positive :) The Primesty Team
From the order process to delivered product, communication was exvellent. As ordering from the UK I was a little apprehensive, but fear not, everything was handled brilliantly. Great product, exactly as ordered. Thank you so much.
Hi Shaun, Thank you so much for your thoughtful review! We’re really glad to hear that everything went smoothly - from placing the order to receiving it in the UK. We understand ordering internationally can feel uncertain, so it means a lot to know we delivered a great experience. It’s wonderful to hear the product met your expectations. We truly appreciate your trust and support, and we look forward to helping you again in the future!
The order process went well, the shirts was received fast, and all printing was correct, I had made a couple of type o, and was able the get that corrected without any problem. they responded quickly to emails and confirmed everything before printing order. We ordered 17 shirts, and all came out perfect.
Hi Henry, We really appreciate you taking the time to share that — it means a lot! We are glad everything from the printing to delivery went perfectly. Working with you was a great experience, and we'd love to help with your next order whenever you’re ready.
Fast delivery reasonably priced good quality brilliant
Hi Simon, Thank you so much for your lovely feedback! We’re so glad you’re happy with the fast delivery, great quality, and price. We really appreciate your support and hope to serve you again soon!
When we made the order we were told that if we expedite the product it will arrive 3-5 business days. The product was delivered after the event. Which was pretty embarrassing. We were all looking forward to wearing the shirts. In your response you stated that it was communicated to me about the 3-5 process and 3-5 to expedite. I want to make clear if it was told to me I would have done the order. I explained in my email the dates I needed the shirts by and that's where I was told if I expedite my order it will arrive with in 3-5 business days. Which when we decided to expedite the orders not before.
Dear Francine, Thank you for your feedback, and we truly understand how disappointing it must have been not to have the shirts in time for your event. We’d like to clarify that the 3–5 business day expedited shipping timeframe does not include the production time, which typically takes an additional 3–5 business days. This was communicated to you during the order process, and we refunded the expedited shipping fee as our apologies to you. We appreciate your understanding and hope to serve you better in the future.
Great product. Nice quality. Received in a timely manner.
Hi David, Thank you so much for your wonderful feedback! We're happy to hear that you were pleased with the quality, pricing, and delivery speed. It means a lot to us, and we truly appreciate your support. Looking forward to serving you again soon!
Good communication good product great price , they haven’t let me down since 2022.
Dear Michael, Thank you so much for your continued trust and kind words! We’re delighted to know that you’ve been happy with our communication, products, and pricing since 2022. Your loyalty means a great deal to us, and we truly appreciate your ongoing support. We look forward to serving you for many more years to come.
The shirts are great. Tracy was also helpful when I had questions
Hi Denise, Thank you for your lovely feedback! We’re so glad to hear that you’re pleased with the shirts and that Tracy was able to help with your questions. We always aim to provide great products and caring support, and it’s wonderful to know we met your expectations. We truly appreciate your support and look forward to serving you again soon.
High Quality Product! 2nd year we have bought specialized shirts from you. Incredibly quick turnaround from time of order to delivery. Thank you!
Thank you so much for your kind feedback. We're truly grateful for your continued support over the past two years. It's wonderful to hear that you're pleased with the quality of our products and the efficiency of our service. We look forward to serving you again in the future!
Very quick in responding and answering questions along with fixing any problems I highly recommend them
Hi Virginia, Thanks so much for the kind words! We're really glad to hear you had a smooth experience and that we could help quickly. Your recommendation means a lot to us! 😊
We really appreciate your feedback. We're so glad you enjoyed the service—thanks for being awesome!
The hold experience was great! Everyone at Primesty was fantastic they knew their product, answered all of our questions. They were helpful with sizing, placement of names and logo. We would order from them again, and again. Check them out they will do you right.
Dear Charles, We're beyond happy to hear that your experience with Primesty was such a positive one. Our team loved working with you and it means the world to know we could help with sizing, name placement, and logos. We'd be thrilled to have you back anytime. Thanks again for the kind words and for recommending us—it truly means a lot!
Thanks so much, Gerald! We're glad you love the product and value. That’s exactly what we aim for at Primesty. We are looking forward to serving you again soon!
Dylan provided excellent customer service in the assistance with the ordering process and also provided a good line of communication by emailing to followed up with the customer. The order came in time for a scheduled event and the quality of product was impressive. Overall experience 10/10
Hi Michael, Thank you so much for your amazing review! We are really happy to hear that everything went smoothly and that Dylan made the whole ordering process a breeze. Getting the order in time and having great product quality is exactly what we aim for, so it’s awesome to know we hit the mark. We truly appreciate your kind words and can’t wait to help out again with your next event!
Amazing customer service. Worked with me on the design and got it right the first time. Good quality. Runs a little small but that was expected so all is good! Good quality and great price for a custom shirt. Will continue to order for our company. Thank you
You're very welcome! Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you're happy with our customization service and the quality of the shirts. We truly appreciate your support and look forward to serving you again in the future. Thanks once again!
There was a shipping mistake and i received the wrong product, but they quickly remedied the situation and got me the correct one. The product itself, some shirts was of good quality and as promised. However buy one size larger than you think you need. Other than that they're great.
Dear Justin, Thank you so much for your trust and patience—we are truly sorry for any issues with your order. If any shirts are damaged or defective, we’ll gladly send replacements right away. Your satisfaction means a lot to us, and we appreciate the chance to make things right. We look forward to serving you again!
My bowling team has order two sets of shirts from Primesty. One set did not fit right and the team at Primesty identified the problem and sent us new shirts that fit great.
Dear Greg, Thank you so much for your patience and trust in us. Your satisfaction means the world to us, and we truly appreciate your support. We hope to have the opportunity to serve you again in the future! Warm regards, Dylan
Our whole team ordered our shirts on the same day. Out of 5 total shirts, only 2 were received prior to the event we ordered them for.
Dear Jason, We’re really sorry for any unpleasant experience, especially that you didn’t receive 3 shirts in time for your event. Sometimes shipping delays happen unexpectedly, and unfortunately, since we use a third-party carrier, they’re beyond our direct control. We reached out to offer a 50% refund for the 3 shirts as a sincere apology, and we truly hope that helps make up for the inconvenience. Just as a heads-up for the future: production usually takes 3–5 working days, and standard shipping takes 8–10 business days. To be on the safe side, we recommend placing your order at least 3 weeks ahead of your event—or feel free to contact us about upgrading to expedited shipping, which only takes 3–5 business days to arrive. Thanks again for your understanding!
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