Project Cloud (projectcloudshoes.com) has a 4.3 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 81% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 83% of negative reviews. Last updated 2026-08-10.
Disliked the return labels being invalid and my having to pay thw postage.
We're truly sorry to know about your experience with the return labels. If you need any assistance, please don't hesitate to reach out to our customer service team. they'll be happy to help you with your case. [email protected] +1 888 915 9474 — The Project Cloud Team
Unable to reach customer service! Have tried all avenues. Shoes were too big and the recommendation was to size up. I'd like to return.
We're truly sorry to know about your experience. That's not the standard we aim for. We've reviewed your case and it seems our customer service team has already reached out to you. — The Project Cloud Team
I love, love the sandals. They make my feet look good and my feet doesn't hurt through the day. They're stylish and makes great gifts. It doesn't matter what age you are, your feet are going to enjoy Project Cloud sandals.
Thank you for your feedback! We're glad to know you're happy with your purchase. — The Project Cloud Team
They're some of the softest shoes I've ever worn but some stuff was coming off
Thank you for your honest feedback. We're glad to know you find them soft, and we appreciate you letting us know about the material issue. — The Project Cloud Team
Thank you for your feedback! We're glad to know the refund process was speedy for you. — The Project Cloud Team
We're truly sorry about your experience. Please reach out to our customer service team for assistance with your case as soon as possible. [email protected] +1 888 915 9474 — The Project Cloud Team
Thank you for your feedback! — The Project Cloud Team
Shoes shipped relatively fast.
Thank you for your feedback! We're glad to know the shipping was fast. — The Project Cloud Team
Wrote 3 emails to customer service with no response. Shoes are very hard, came in dented. I thought these were supposed to be soft memory foam shoes.
We're truly sorry to know about your experience. Please reach out to our customer service team, and they will attend to your case as soon as possible. [email protected] +1 888 915 9474 — The Project Cloud Team
We're truly sorry about your experience. Please reach out to our customer service team for assistance with your case as soon as possible. [email protected] +1 888 915 9474 — The Project Cloud Team
I ordered my sandals , and they arrived quickly
Thank you for your feedback! We're glad to know the delivery was fast. — The Project Cloud Team
Had to exchange the shoes for a smaller size and everything was so seamless and fast!
Thank you for your feedback! We're so glad to know the exchange process was fast and seamless for you. — The Project Cloud Team
fast delivery! great quality sandals, I wear them all summer.
Thank you for your feedback! We're glad to know you're happy with your purchase. — The Project Cloud Team
Absolutely LOVE all of my sandals!!! Bought my first pair at the beach and I think I’ve bought six pair since then!! Always comfy and so affordable!!!
Thank you for your feedback! We're glad to know you're happy with your purchase. — The Project Cloud Team
Shoes or so comfy and affordable! Great colors to choose from.
Thank you for your feedback! We're glad to know you're happy with your purchase. — The Project Cloud Team
Love the shoes. Was a little concerned with the flats...they looked used and get dirty. Can they be washed?
Thank you for your feedback! Yes, they can be gently cleaned. If you have any further questions, please don't hesitate to reach out to our support team. [email protected] +1 888 915 9474 — The Project Cloud Team
Product lived up to the pictures and these shoes are super-comfortable. Reasonably priced!
Thank you for your feedback! We're so glad to know the shoes lived up to your expectations and that you're loving the comfort and value. — The Project Cloud Team
These shoes are very comfortable. I just ordered another pair and I have recommended them to two friends. One friend purchased them and will be purchasing another pair. Also says they are very very comfortable. We walked about 3 miles and they were great.
Thank you for your wonderful feedback! We're so glad to know you and your friends are loving the comfort, and that they held up so well on a long walk. We truly appreciate your support and recommendations! — The Project Cloud Team
My experience with Project Cloud has been great! Love the amazing deals I got, all the different styles got for my family were all great and very comfortable and well made, I did have to return a pair because I ordered the wrong size for my son and they have been so great to work with such a positive experience and they are allowing me to wait for what I want to come back into stock!!! They really do have amazing customer service!!! Delivery was very fast also great packaging!
Thank you for taking the time to share such a thoughtful and detailed review! We're so glad to know that you and your family are loving the styles and comfort, and that our team could make the exchange process a positive one for you. We truly appreciate your trust and support! — The Project Cloud Team
One of my favorite affordable shoe brand lines. Always great styles and quality
Thank you for your feedback! We're glad to know you're happy with your purchase. — The Project Cloud Team
104 reviews matching