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Shopping & Fashion

Promptanda

27 reviews

3.027 reviews
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About Promptanda

Data updated
Website
promptanda.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
27 reviews
Replies to negative
0% (0/10)
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Is Promptanda legit?

Promptanda (promptanda.com) has a 3.0 out of 5 rating on OK.one, based on 27 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 45% rate it 4 stars or higher while 37% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-10-24.

What people say

This company is a rip off!

This company is a rip off!! I ordered Easter gifts for my grandkids beginning of March and I still have not received my order and it’s almost June! When I email them, which I have numerous times, they say they have shipped me another order and it’s on its way. I have asked for a refund and they just keep saying that they have shipped me another order. Do not order from them.

Do NOT order from PROMPTANDA

I ordered 2 rabbit keychains from Promptanda March 17 and still have not received anything. I followed the tracking number they gave me until it was out of Spain. I contacted them many times and they assured me the items were on their way. They also said they would send out replacements however never sent a tracking number and stopped all communication after that. After many emails and being patient, I realize this company is a fraud/scam. They took my money and I never received anything. DO NOT order from this company!

Item never received and company will…

Item never received and company will not provide refund. Every single email from them tells me to check tracking. I know how to check tracking. The item was ordered months ago and despite it saying it was delivered, I have not received it. This company has terrible customer service. Do not order from them.

Do NOT order from them!!!

Do NOT order from them!!! First my order had a crazy amount of tax. They did end up refund refunding that. I attempted to cancel my order within SECONDS of placing it. They claimed it had already shipped BUT it did not really ship until a week later. More time went by and I received a notice of unpaid postage from USPS. This even though I paid to the company shipping charges! USPS has informed me that this is a scam they have been seeing a lot of. These companies are creating fraudulent US postage labels. The company offered to send me a new product but I would have to pay shipping again and pay them for their cost of the product. What?!?!? And it would probably be shipped with another fraudulent USPS label!

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