Propfirmmatch.com

Hi, We're sorry to hear that your experience has left you feeling this way. We'd like to clarify that our loyalty points program is genuine, and thousands of traders have successfully redeemed rewards through it. We have no reason to prevent or delay legitimate redemptions, as our goal is to ensure eligible users receive the benefits they've earned. Regarding your case, we understand how frustrating the back-and-forth communication must have been. If we requested your PayPal email address multiple times, it was only because we were unable to locate it in the emails we received. This was never an attempt to delay your redemption, but rather to ensure we had the correct information to process your request. We also want to address your broader concerns. Prop Firm Match does not publish fake prop firm reviews or fake Trustpilot reviews. We encourage genuine feedback from our users—whether positive or negative—and we are committed to maintaining transparency across our platform. We would still like the opportunity to resolve your redemption. If you're willing, please reach out to us again with the email address associated with your Prop Firm Match account, and we'll personally review your case to help get this sorted as quickly as possible. We value all feedback and remain committed to improving our service for every trader.

Hi James, We’re sorry to hear you’re experiencing issues with the site and thank you for bringing this to our attention. Our team is not currently seeing widespread loading or navigation problems, so this may be an isolated issue. To help us investigate further, could you please share a bit more detail about what you’re experiencing (e.g., device, browser, and which pages are affected)? In the meantime, you may also try refreshing the page, clearing your browser cache, or using a different browser/device to see if the issue persists. For further assistance, please don’t hesitate to reach out to our support team at [email protected] so we can help you resolve this as quickly as possible.

Hello Hitalo, We take feedback like this seriously, and we’re sorry to hear you feel this way. We’d like to clarify that all reviews on Prop Firm Match are sourced from verified users and public submissions, and we aim to maintain transparency and fairness in how information is displayed. That said, we understand your concern and would appreciate the opportunity to look into this further. Could you please share more details or specific examples of what made you believe the reviews are fake? This will help our team investigate properly and assist you better. You can also reach us directly at [email protected]. Thank you.