Awful no instructions on how to set up…
Awful no instructions on how to set up my account
Prudent Pet Insurance (prudentpet.com) has a 4.3 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Awful no instructions on how to set up my account
Great experience. Was offered multiple policies, coverage options, and premium comparisons. Valuable information!
Easy process for signing up. Everything was explained well and met our needs
Clear explanations of benefits and what's covered/not covered. And the price was the most reasonable!
I spoke to Stephanie today to help me decide if Prudent Pet Insurance was the right choice. She answered questions about waiting periods,when the coverage begins,wellness coverage, dental cleanings, and how to get reimbursed. We covered quite a bit and I feel confident I made the right choice going with Prudent Pet Insurance.
Overall an easy process to start. Once purchased, I could sign into my account but couldn't access or upload requested records. Tried to call but after being on hold for over 15 minutes, I left a message. Pop upon sign in says something like we are working behind the scenes on your account.
I had decided to purchase a policy from a competitor, was in process of paying on line, website froze twice, with no support, no live person to speak to. I asked what companies had a live manned customer service, Prudent was recommended. After wasting over two weeks with computer glitches, I called and was signed up in 30 minutes.
The process was easy from quoting to getting the policy. Agent Kim Cardascia was very helpful, professional and polite. She explained the coverages and worked up a quote that was beneficial for my dog and worked financially for me too. I really like that you can customize your policy with Prudent Pet.
Prudent Pet Insurance has made my experience with them a flawless process. Although I have not had a reason to file a claim at this time, the company has provided details of their procedures to put me at ease 😉. Their accessibility to clients is great. They are a company that looks out for your pets' needs while providing you with a peace of mind ✨️.
Offers best bang for the buck, easy to sign up for.
The account representative was very knowledgeable and helpful in helping us select the best policy for our pet. The coverage and price was the best when comparing other options.
I have had Prudent Pet for over a year a for my two cats. Coverage is great and affordable. The peace of mind having my pet protected is worth every penny. Response time to claims is very quick.
When I called to get information on pet insurance, from that very moment the wheels of professionalism started to turn in a positive direction. When I spoke to a policy advisor she explained everything to me in detail, and made sure that I understood the policy that best suited our pet. Then spoke to someone with Prudent pet insurance and things got even better, the representative was kind, polite and friendly, and extremely knowledgeable about the insurance policy and I was pleased with how I was treated by everyone, and my wife and I are glad we chose this pet insurance, and we are very pleased at how we were treated and we recommend Prudent Pet Insurance to anyone who is looking for the best insurance for your pet and have peace of mind knowing that you will get the 5 star treatment.
I didn’t agree to this. The transaction went through before I could read and unclick. This is a predatory practice.
I was charged twice while opening a policy. I'm trying to cancel a day later and office is closed all day, no answer and no answer to emails.
My experience was terrific. Stephanie was extremely helpful and answered all my questions.
I ad been comparing policies for a couple weeks and yours was the most cost effective for me. I'm a senior citizen on social security and the others were a lot more. Thank you.
104 reviews matching