The customer service was prompt
The customer service was prompt, courteous and helpful
Reliancein (reliancein.com) has a 3.5 out of 5 rating on OK.one, based on 24 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-10-24.
The customer service was prompt, courteous and helpful
Absolutely horrible! I ordered 3 phone cases, 1 for a S25 and 2 for a S25 plus. It took some time for them to arrive. Once I received them not only where they not the cases I ordered but they don't fit for either phone. According to their packaging even if I had ordered these specific cases as they continued to claim, neither of the cases fit for either phone. They offered a fraction of what I paid and I do mean a fraction, they won't do a full refund, won't send a return label, stating their shipping warehouse is different from their return warehouse. Now, I'm stuck with product I didn't order/ can't use. I'm reporting them to the BBB.
Not glass. Not magnetic. Case barely fits phone. Would NOT trust to stay together for long. No raised edge to protect screen. Color way off. Does not allow fingerprint recognition. Half-ass wireless charging. Don't waste your time or money. I'm annoyed I even bothered even on "sale".
They advertising on Facebook. They are in China but they claimed to be USA, using address as 357 E. Spruce St , Los Alngles CA. 90723, using so many different emails: . I ordered 2 cases for the phone around $56. Once I received it , their address is DAVIDLC 3646 S. Wolcott Avenue. Chicago IL. The case doesn't fit my phone. I emailed them back and forth to exchange /refund. They said they only refund me partial which is $12.00 and they told not to contact DAVIDLC.. This company is a Scammer! I hope people will search before buying from them.
24 reviews matching