About RK ROYAL KLUDGE
Data updated- Website
- rkgamingstore.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 100% (1/1)
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Is RK ROYAL KLUDGE legit?
RK ROYAL KLUDGE (rkgamingstore.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Bought a defective keyboard from them…
Bought a defective keyboard from them and have no received a refund, replacement, or response from them in 2 months
Reply from RK ROYAL KLUDGE2026-04-03
Hi Richard, We are truly sorry to hear about the issue with your keyboard and the delay you've experienced. We take these matters very seriously. After an internal review, we unfortunately haven't been able to locate a previous email or support ticket matching your details. It’s possible there was a technical glitch in our system, and we sincerely apologize for the lack of response. Our team is now prioritizing your case. One of our dedicated support specialists will reach out to you directly through this platform (or via the email associated with your order) within the next 24 hours to verify your details and offer you further assistance. Or, you can also contact us via [email protected]. Thank you for your patience while we make this right. BR rkgamingstore
Fast shipping
The board was shipped out very fast.
I love the keyboard!
Great keyboard
Great keyboard, easy to work with support, maybe takes a bit longer than amazon but that's completely understandable since they have to take weekend's off since they aren't as big of a company, anyways definitely a great pick for a budget keyboard.
SAV IS GOOD
I bought a keyboard from them, the cable didn't work, they refunded me €10 so I could buy a new cable locally.
Issue Handled To Perfection / Will Buy Again
I had an issue on a keyboard purchase. It was handled so perfectly and smoothly. The keyboard is a dream. Fits perfect in my space. Nice heft. Well built.
My keyboard had a malfunction and Lia…
My keyboard had a malfunction and Lia from RK responded same day and got me a replacement within 2 days of sending an email to their customer service. Fantastic service.
Shipping was late
Shipping was late, costumer service took time
Excellent Customer Service
Sent a replacement keyboard as soon as I notified them of the shipping issue I was having. Arrived almost immediately. It was truly excellent customer service.
Amazing customer service
I had a problem with my first keyboard, but as soon as I contacted them, they immediately provided me a solution and replaced my defect keyboard. Thanks you so much for your help.
Very good keyboard
Very good keyboard, insane quality for the price and nice support!
Excellent service
Quick response from help desk within a day. Very nice and helpful
Customer was fast and helpful
Customer was fast and helpful. Mike gave the driver for the keyboard was fast and easy to work with
Customer service excellence
Accidentally got sent the wrong color, just my luck lol no problem just email customer service! All I had to do was bring it back to UPS. And they had a new one sent my way the same day. I really appreciate the trust to send me one while the wrong color one was still in transit. Good job guys.
My go to for keyboards
Great products with better customer service.
Used their keyboard for 4 years now, can't be happier. Thank you Mike!
Used their keyboard for 4 years now, and I've been nothing but happy with it. Reached out to their customer support member Mike with some questions about specs and he helped me with exactly what I needed. Great interaction!
Excellent keyboard shop; quick communication as well
After purchasing my third keyboard here, they quickly resolved issues when my local shipping company had issues delivering the package. Email communication was super swift, and I've never had big issues with their keyboards either.
Great product, ruined by shipping.
Royal Kludge RK98 – Good keyboard, terrible logistics. The keyboard works great — no issues. But shipping via Gofo France and YunTrack took over 2 weeks. Unacceptable. Fix your logistics.
Reply from RK ROYAL KLUDGE2026-02-24
Hi Baptiste， Thank you for reaching out and letting us know of your concerns. Regarding the shipping time, according to the delivery timeframe stated on the order page, the estimated transit time is 7–10 business days. Based on the tracking information, your parcel was delivered on January 23, 2026, which is still within the promised delivery timeframe. We understand that waiting for a package can feel long, and we truly appreciate your patience. We will also continue working with our logistics partners to improve the overall delivery experience. Thank you again for your support and understanding. Regards rkgamingstore Team
Good refund policy
Wanted to return an item, and they allowed me to keep the item with a full refund.