Excellent customer service and very…
Excellent customer service and very friendly
RoadLoans (roadloans.com) has a 4.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
Excellent customer service and very friendly
Professional fast and very courteous a great experience
Rarely have I experienced the level of service I got from Lyra (Bree) Hewitt. She walked me all the way through my buyout process and made the transition seamless and pain free. Service like this is the exception rather than the rule these days, and I am delighted that it was her I got when I made my call. Can't sing her praises enough. A+
I worked with Alice BETH Davis on my transaction. She made the process smooth, easy making this a great experience. It was my first lease buyout so I was slightly hesitant and nervous and she quickly answered any questions that came up along the way.
Megan was very helpful and as this was my first lease to purchase I wasn't sure how the process worked. Megan was very understanding and helpful in setting everything up
Meagan made the entire process super easy and was able to give me answers to all my questions. Super helpful, professional and always kept me in the loop! Thank you Meagan!
Fast, courteous,efficient
Beth was kind, easy to communicate with and responsive. It was such a pleasurable experience because of her professionalism.
My lease to financing with Chrysler Capital was a great simple experience. Bree Hewitt was prompt and so personable.
I was very apprehensive about purchasing my vehicle. I was convinced it would be an ordeal but it was actually a smooth and seamless process. This was all due to Bree, she was professional, walked me through each step, answered my calls and emails promptly. The paperwork was limited. ( a few questions and a couple of signatures) Don't hesitate,start the process now. It was complete in just a few weeks! Bree made this a very pleasant experience and now my vehicle is all mine!
Great experience with the representative very helpful and polite thank you.
I am writing this review to express my complete satisfaction with the customer service that Lyra Hewitt provided in helping me with the process in securing the auto loan. Lyra was very professional, pleasant, understanding and assuring during the whole process. She kept in constant contact and followed up with me when there was a need. I would rate my dealing with Lyra as one of the best if not the best I have ever had with a customer service representative. I was fortunate to have Lyra help me and I can only hope that in the future I will have the same service experience with other service representatives.
Initially, I was really worried about purchasing the vehicle online however the experience was awesome, especially the customer service from Bree was above and beyond. She walked me thru step by step and made it very easy. Thank you very much.
I had the absolute pleasure of working with Beth. She responded quickly, answered every question and made the whole process super easy and stress free!
These past couple of years have been tough for many people, including me. Finding a new car after my lease was up was nearly impossible with all the shortages happening. Bree was very helpful in helping me start and finish my lease buyout in less than a week. She was always available for questions and made the whole process so simple, my dog could do it. I'm very thankful for her and Road Loans!
I just want to say what an absolute pleasure it was working on this lease buy out with Bree. She was extremely helpful and patient walking me through the process. I wish everyone I had to interact with displayed her professionalism and outstanding customer service.
The loan representative, Maegan Reaves, did a fantastic job. She did an excellent job walking me through the process and always kept me in the loop as to where we were in the process. I would work again with RoadLoans in the future.
Everyone involved was very polite and very efficient. There was good communication that came in a timely manner.
Jace was great. He kept me informed throughout the loan process. Very professional. Keep up the AWESOME job! Happy Holidays! Mrs. L Burpo
Very happy working with Maegan Reaves Very satisfied A+
103 reviews matching