Active Ventilation Products (roofvents.com) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-08-10.
Thank you for the great review!
We’re glad it arrived quickly and that you’re happy with the quality. Customer satisfaction is one of our top priorities, and we truly appreciate your support!
I ordered a rooftop fresh air intake vent. The product was as depicted and it arrived very quickly.
Reply from Active Ventilation Products2026-02-22
Thank you for your review!
We’re happy to hear everything arrived quickly and met your expectations. Providing accurate product information and fast shipping is always our goal.
We truly appreciate your support and hope to serve you again in the future!
J
Jeffrey E Davis · 1 review · Verified · Experienced 2026-01-29 ·
★★★★★
Product arrived ahead of schedule and…
Product arrived ahead of schedule and fit up pefectly!
Reply from Active Ventilation Products2026-02-19
Thank you for taking the time to share your experience! We're happy to hear your order arrived quickly and fit exactly as it should. Delivering reliable products and prompt shipping is what we strive for every day. We truly appreciate your business and your support!
W
WILLIAM · 3 reviews · Verified · Experienced 2026-01-29 ·
★★★★★
Smooth
Smooth, problem free
Reply from Active Ventilation Products2026-02-12
Thank you for taking the time to leave a review! We’re happy to hear your experience was smooth and problem-free. That’s exactly what we strive for.
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the product and that it arrived promptly. We strive to process and ship all orders as quickly as possible, and we are glad this was reflected in your experience. Your feedback is greatly appreciated.
R
Robert · 6 reviews · Verified · Experienced 2025-11-25 ·
★★★★★
Excellent product
Excellent product; Good Value.
Reply from Active Ventilation Products2025-12-03
Thank you for sharing your feedback. We are pleased to hear that you found our product to be excellent and of good value. Your satisfaction is important to us, and we appreciate you taking the time to leave a review. Should you require any assistance in the future, please do not hesitate to contact us.
We have been using active ventilation for over five years, providing quality products to address specific roof ventilation needs. Their ordering system has improved dramatically, making it much easier to place orders. We highly recommend active ventilation.
Reply from Active Ventilation Products2025-11-18
Thank you for taking the time to share your experience. We appreciate your continued trust in Active Ventilation Products over the past five years. Our team is committed to providing durable, performance-driven roof ventilation solutions, and we are pleased to hear that our products have consistently met the specific ventilation needs of your projects.
We are also glad that the improvements to our online ordering and product configuration system have made the process more efficient for your team. Enhancing usability and streamlining ordering is an ongoing priority for us.
Your recommendation is greatly appreciated. If you need technical guidance, product customization support, or assistance with future orders, please feel free to reach out. Thank you for choosing Active Ventilation Products.
I have ordered from Active Ventilation on multiple occasions, for various roofing projects, and every time they have either met or exceeded my expectations. They manufacture high-quality products and make the ordering process very easy, and pay close attention to specific requests and delivery instructions. I consider AVP a valuable asset and take comfort knowing that my order will be correct and on time. My only request would be that they offer physical color samples for the numerous color options that they offer.
Reply from Active Ventilation Products2025-11-13
Thank you for your continued business and for sharing your positive experience. We are pleased to know that our products and services have consistently met or exceeded your expectations. At Active Ventilation Products, we take pride in delivering high-quality, reliable solutions and ensuring a smooth ordering and delivery process for every customer.
We also appreciate your feedback regarding physical color samples. Your input is valuable and will be taken into consideration as we continue to enhance our customer experience.
Thank you again for choosing Active Ventilation Products.
R
Ron H · 1 review · Verified · Experienced 2025-10-28 ·
★★★★★
Easy online ordering
Easy online ordering. Fast shipping.
Reply from Active Ventilation Products2025-11-06
Thank you for your review! We're glad to hear the online ordering process was easy and that your order arrived quickly. We appreciate your business and are always here if you need anything in the future!
M
Michael Plasterer · 2 reviews · Experienced 2025-10-17 ·
★★★★★
Had an issue with a fan
Had an issue with a fan, called the company and then sent an email. Response to my issue was immediate and thorough. Outstanding customer service.
Reply from Active Ventilation Products2025-10-23
Thank you for the review! We’re so glad to hear that our team was able to assist you quickly and resolve the issue with your fan. Providing outstanding customer service is always our top priority. We truly appreciate your feedback and your support!
Thank you for your feedback! We’re glad to hear you were satisfied with our timely response and delivery. At Active Ventilation Products, we take pride in providing dependable service and quality ventilation solutions. We appreciate your support and look forward to assisting you with your next project!
R
Robbie · 4 reviews · Experienced 2025-10-10 ·
★★★★★
Fast and good customer service
I'm a Quality Assurance Manager for Clayton and needed some installation instructions updated to reflect our build process. They were quick in their reply and had the instructions updated the same day and sent out to me.
Reply from Active Ventilation Products2025-10-20
We appreciate your review. It’s a big priority to ensure our documentation supports each partner’s specific build requirements. We’re glad we could provide a quick and accurate update for Clayton.
Product looked nice and delivered ahead of time. Past experience was just as good.
Reply from Active Ventilation Products2025-09-28
Thank you for your review! We are pleased to hear that your order arrived ahead of schedule and that your past experiences have been just as positive. Your business is greatly appreciated, and we look forward to serving you in the future.
I called for information and right away got what I needed to know from an experienced representative.
I ordered the vent on their website and received and paid the invoice quickly. a notice indicated that there could be week for production but they shipped the next day.
Reply from Active Ventilation Products2025-09-18
Thank you for your wonderful review! We’re glad to hear that our team was able to answer your questions quickly and that your order was processed and shipped faster than expected. Providing knowledgeable service and prompt fulfillment is always our goal. We truly appreciate your business and look forward to serving you again.
THE QUALTY OF THE VENT IS VERY GOOD
THE SHIPPING WAS A LITTLE HIGH
Reply from Active Ventilation Products2025-09-08
Thank you for taking the time to share your review. We're pleased to hear that the quality of the vent met your expectations. We also appreciate your feedback regarding the shipping cost. Please know that we are actively working with our logistics partners to explore more cost-effective solutions for our customers. Your input is valuable, and we look forward to the opportunity to serve you again.
Thanks for the review! We're thrilled to hear that your order arrived quickly and that you're happy with the quality of our USA-built products. We take great pride in delivering craftsmanship you can count on, and it means a lot to know it made a difference for you. Looking forward to serving you again soon!
Great product shipping package is bad. Corners were bent because product not tightly boxed
Reply from Active Ventilation Products2025-09-02
Thank you for sharing your feedback—we truly appreciate you taking the time. We're glad to hear that the product met your expectations, but we're truly sorry to hear that the packaging did not hold up during delivery and caused damage.
Please know that we take this issue seriously. We're actively reviewing and improving our packaging practices to ensure future shipments arrive safely and securely.
Your input is incredibly valuable to us as we continue working to enhance every part of our service.
M
Michael King · 1 review · Verified · Experienced 2025-08-05 ·
★★★★★
Took longer than expected to receive…
Took longer than expected to receive the product.
Reply from Active Ventilation Products2025-09-02
Thank you so much for your review. We’re truly sorry that your order took longer than expected to arrive. Each fan is carefully assembled and tested by hand before moving to the painting line, and this hands-on process takes time to ensure everything meets our standards. Once completed, shipping by truck can add a few more days depending on the route and location.
We deeply appreciate your patience and understanding. Your feedback means a lot to us, and we’re committed to improving so future experiences are smoother. We hope to have the privilege of serving you again.