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Public & Local Services

Roommates.com

61 reviews

4.461 reviews
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About Roommates.com

Data updated
Website
roommates.com
Category
Public & Local Services
Location
United States · Phoenix
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
20% (1/5)
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Is Roommates.com legit?

Roommates.com (roommates.com) has a 4.4 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 82% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 20% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

G
Gloria Castle · 11 reviews · Verified · Experienced 2025-11-03 ·

Great place to find roommates

Great place to find roommates. I was registered with a few, but this one along with a couple others are the best sites to find a roommate on with good matches.

c
customer · 2 reviews · Verified · Experienced 2025-11-08 ·

I found a good roommate.

W
Willie · 2 reviews · Verified · Experienced 2025-11-03 ·

I.d verified

I.d verified, less scammers, less robots , better than Facebook and Craigslist I'll say.

S
Sheryl Fisher · 1 review · Verified · Experienced 2025-10-28 ·

Very satisfied

I like the information that is supplied so I can direct my interest more accurately. Was easy to find a roommate using your service. Terrific job

W
William · 5 reviews · Verified · Experienced 2025-10-27 ·

The site enabled many potential to also get opportunities to make appointments to meet and also view the bedroom first hand

The site enabled many potential tenants to view my listing, this gave everyone and myself the opportunity to see the bedroom, the environment and me, the bio of potential tenants.

S
Sunetra Latimer · 1 review · Verified · Experienced 2025-10-08 ·

I have got someone

I have got someone. Thanks.

K
Kevin · 2 reviews · Verified · Experienced 2025-10-12 ·

Very user friendly

Very user friendly, excellent way to meet and view people's criteria, easy to communicate through the site, and allows you to see your matches.

C
Charlene · 1 review · Verified · Experienced 2025-10-11 ·

People are actually who they say they…

People are actually who they say they are on this site!

L
Liz · 1 review · Verified · Experienced 2025-10-01 ·

Easy & Fast

Easy to fill out information and Good results!

N
Nick Burkholder · 1 review · Verified · Experienced 2025-09-30 ·

Overall had a good experience.

It took some time to find a suitable roommate. Seems like there were a number of people on the site that weren't upfront about their history / and current situation.

B
Brian Wiemeri · 1 review · Verified · Experienced 2025-09-28 ·

Quick and reasonably priced

Quick and reasonably priced. Thank you

W
William Taylor · 4 reviews · Verified · Experienced 2025-09-25 ·

Interaction and messaging prospects…

Interaction and messaging prospects that are looking for a room

A
Amber Wise · 1 review · Verified · Experienced 2025-09-18 ·

Very easy to use

Very easy to use. The only reason they dont have a perfect score from me is that you have to pay a weekly membership fee if you want to be able to read peoples About info. But you can take a personality test and they will match you to people who are most likely to be a good fit based on that. The person I ended up finding was a 92% match, and we clicked so fast when we met up. I ended up finding them within maybe two weeks, and its a lot more trustworthy than using Craigslist or facebook.

C
Cindy Sweigart · 1 review · Verified · Experienced 2025-09-23 ·

I had many ads out on other sites for…

I had many ads out on other sites for my room for rent. Yours was the most efficient and easy to retrieve messages from potential tenants. And you didn't charge me to get my messages. I rented the room to someone who used this site. Thank you roommates!

R
ROBERT ARMAS JR RUSKA · 1 review · Verified · Experienced 2025-09-14 ·

It was great

D
Dennis L · 9 reviews · Verified · Experienced 2025-09-20 ·

Great site

Great site, easy to use.

J
John Nusser · 7 reviews · Verified · Experienced 2025-09-08 ·

Great people on here.

L
Loanless · 4 reviews · Verified · Experienced 2025-08-30 ·

I was pleased with the whole…

I was pleased with the whole experience. I appreciate getting my room rented.

J
JB · 1 review · Verified · Experienced 2025-08-20 ·

Honest Experience

Honestly, I've had almost no success in the last 3 years using this app. Sometimes I get close, but to no avail. I hop back on whenever I need to list a room in my house for rent. There always seems to be a lot of the same people on, so I'm not sure if they're in a decent situation and just seeing what pops up over time, or what. Many of the matches don't communicate (which very well could just be my house and situation is not for them), and there are seemingly now scammers. I've run into men posing as women and saying inappropriate things via text when we get to a point of external communications, pictures that aren't representative of their profile (clearly older people with age set to 18 and more), and of course, just no successful matches. I'm not sure why this is but I would have expected after paying for probably 6+ months worth of subscription services I'd have had someone fill my rooms. I'm honestly only seemed to have success on FB Marketplace which is primarily a cesspool as it is of poor candidates, people not reading, or an almost exclusive subset of people FB pushes to my listing for some reason. I'm not sure if I'll continue to use or recommend the app after I fill this new listing or not, but I can say I haven't been at all satisfied with the outcome unfortunately. At least the platform is simple and straightforward.

Reply from Roommates.com2025-08-28

Hello, Thank you for taking the time to share your honest experience. We're genuinely sorry to hear that your time on the platform hasn’t met expectations over the past few years. It’s clear you’ve put in the effort, and it’s frustrating when that effort doesn’t lead to results—especially when you're investing both time and money. Regarding the presence of scammers and mismatched profiles, we encourage reporting any suspicious behavior so our Trust & Safety team can take appropriate action. That said, we know prevention is better than reaction, and your concerns will be shared with our product and safety teams to help improve verification and matching accuracy. It’s good to hear you found the platform itself easy to use—simplicity is one thing we aim for. Thank you again for being candid. We’ll be using this feedback to keep pushing for a better experience. We're constantly working to improve the platform, and reports like yours help guide those efforts. If you have any questions or would like some helpful tips for your profile please contact us at [email protected]. Roommates.com Support Team

L
LuAnn Vergolini · 6 reviews · Verified · Experienced 2025-08-09 ·

I was matched up with the perfect roommate!

I was matched up with potential roommates with the options that were important to me. I found the perfect match!