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Home & Garden

Rooms To Go

275 reviews

4.8275 reviews
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About Rooms To Go

Data updated
Website
roomstogo.com
Category
Home & Garden
Location
United States · Seffner
Status
Unclaimed
Last 12 months
275 reviews
Replies to negative
86% (6/7)
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Is Rooms To Go legit?

Rooms To Go (roomstogo.com) has a 4.8 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 86% of negative reviews. Last updated 2026-08-10.

What people say

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Wyatt Herndon · 1 review · Verified · Experienced 2026-01-08 ·

Tim Le an employee that works at the…

Tim Le an employee that works at the Duluth location helped us and put our cart together.

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Leah Lacour · 1 review · Verified · Experienced 2026-08-03 ·

Over Great Experience!

Our sale rep was amazing with helping and trying to get us everything we can for a great price!

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Carolina Calvo · 1 review · Verified · Experienced 2026-08-02 ·

Easy and fast

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KH · 2 reviews · Verified · Experienced 2026-08-03 ·

A real person helped me

A real person helped me, answered my questions, and was prompt.

A
Alan · 1 review · Verified · Experienced 2026-08-02 ·

Sleeper in Knoxville

Annette at the Knoxville store was helpful, and did not pressure us. If Rooms to Go had more package options (i.e. sleeper sofa and two end tables) and if all items would have been available on our desired delivery date, I wouldn't have just purchased the sleeper sofa.

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Stephen Mcdaniel · 1 review · Verified · Experienced 2026-08-03 ·

verification was somewhat difficult to…

verification was somewhat difficult to recieve.

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Rhonda Barron-williams · 2 reviews · Verified · Experienced 2026-03-08 ·

Quick and Easy online ordering

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Cynthia Ramirez · 1 review · Verified · Experienced 2026-08-03 ·

All good:)

All good:)$

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Arthur · 2 reviews · Verified · Experienced 2026-08-03 ·

It was easy.

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Samantha Lovelace · 1 review · Verified · Experienced 2026-08-02 ·

Meryl was awesome

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Frances Shelton · 1 review · Verified · Experienced 2026-07-30 ·

Noura made it easy to check out because…

Noura made it easy to check out because she took the time to break everything down and it was easy doing business with a very sweet and caring person . thaks rooms to go for having a very knowledgeable person to assist with my purchase.

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Lois Cassle · 1 review · Verified · Experienced 2026-07-29 ·

Friendly low pressure salesman

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Santressa Idlette · 2 reviews · Verified · Experienced 2026-03-08 ·

Good Salesperson

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Omoniyi Wilkins · 1 review · Verified · Experienced 2026-08-03 ·

I was just very excited to place my…

I was just very excited to place my order for my daughter!

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K Hubbard · 1 review · Verified · Experienced 2026-08-03 ·

Salesperson - great, Tech - soso

Salesperson was responsive to what we wanted and did not try to oversell. Only issue was technical, it would not accept the shipping address change we needed (apt#), so I had to put it in the comments, hopefully those are actually read.

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JULIAN RODRIGUEZ · 2 reviews · Verified · Experienced 2026-08-04 ·

I wanted to pick up my order.

Reply from Rooms To Go2026-08-05

Julian, we'd love to look into this for you to see if we can help in anyway. Please email us your order info along with your concerns to [email protected].

J
Jacob Parker · 2 reviews · Verified · Experienced 2026-08-04 ·

Raitisha was AMAZING

Raitisha was AMAZING. We learned so much and she was one of the main reasons we wanted to make a purchase. She was even sweet to our 2 kids and made them feel welcome and comfortable!

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Whitney Seals · 1 review · Verified · Experienced 2026-08-04 ·

Wonderful service

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Felicia Black · 1 review · Verified · Experienced 2026-04-08 ·

Danielle from Internet sales was…

Danielle from Internet sales was amazing. She was pleasant, professional and very kind. Her ability to listen and provide guidance was superb, as I initially had a terrible call will Customer Service, she apologized and assured me that she would be able to assist with the issue I had and solved my problem. Her ability to maintain a level of Great Customer service was very important, appreciative and respected. She deserves Kudos and if possible, a merit award. Good Customer Service is paramount to an organization.

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David D. · 2 reviews · Verified · Experienced 2026-08-04 ·

Billy Philbin took great care in…

Billy Philbin took great care in helping us find what we were looking for. His time spent showing us what was available and customizing our order to our liking. Communication was the key to our decision to purchase with Rooms to Go..