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Public & Local Services

RRCats.com

44 reviews

4.144 reviews
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About RRCats.com

Data updated
Website
rrcats.com
Category
Public & Local Services
Location
United States · Rockaway
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
89% (8/9)
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Is RRCats.com legit?

RRCats.com (rrcats.com) has a 4.1 out of 5 rating on OK.one, based on 44 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 89% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

S
Scott Feilen · 1 review · Experienced 2024-02-17 ·

Never received a quote.

M
Mason · 1 review · Experienced 2024-01-03 ·

Easy service

Their website was a bit clunky to use, but was easy to contact through email. Quoted, shipped and paid in less than 24hrs.

Reply from RRCats.com2024-01-03

Thank you for the review Mason. We appreciate you taking the time to leave your thoughts. We would love to hear about your suggestions specifically about the website that we can adjust on out end. Feel free to reach out to our team at [email protected]

M
Mike · 2 reviews · Experienced 2023-10-26 ·

Very pleased with RRCats

Very pleased with RRCats. My first experience in Cat converter recycling. They gave a quick quote, and it was an easy process to send part. They advised upon receipt and sent a check quickly for promised amount. Not sure I could ask for anything better. Helped recover a good portion of the needed repairs.

Reply from RRCats.com2023-10-30

Mike, thank you very much for allowing the RRCats Team to earn your business. We are happy to hear you are pleased with our communication and the process when recycling your catalytic converter.

K
Kip Britton · 1 review · Experienced 2023-09-13 ·

We’ve used RRCats to sell and recycle several different kinds of converters, always at great rates and with smooth easy transactions. The staff is helpful when reached and quotes are generally quick.

We’ve used RRCats to

Reply from RRCats.com2023-09-18

Kip, thanks for giving us the chance to earn your business. We are happy to hear you are pleased with our services and we look forward to earning your business again.

D
David Gaynes · 1 review · Experienced 2023-06-15 ·

Super Easy!

Super easy to transact, free shipping, simple, effective 2-way communication on email. I was paid what I was quoted quickly, and $80 more than what I was quoted by a local recycler.

Reply from RRCats.com2023-07-13

David, thank you for the chance to earn your business while recycling your converter. We look forward to earning your business again!

B
Bob · 1 review · Experienced 2023-06-20 ·

Submitted 4 emails for quotes...no…

Submitted 4 emails for quotes...no answer as of this writing. Called several times and never given a live person....just many minutes of advertising and "please hold" messages. Are they out of business???

Reply from RRCats.com2023-06-21

Hello Bob, we are said to hear that you have been having trouble getting in touch with our team. We are open during regular business hours M-Sat from 8am-3pm. You can call our number directly at 973-453-0759. If you would like to please email our general inbox at the email below to ensure your quote requests are coming through on our end. Thanks! Email: [email protected]

J
Jp · 1 review · Experienced 2023-05-23 ·

Simple easy customer services are top…

Simple easy customer services are top notch

Reply from RRCats.com2023-05-24

Thank you very much for giving the RRCats Team a chance to earn your business.

B
B · 2 reviews · Experienced 2023-05-12 ·

Easy to quote and easy to get paid

Reply from RRCats.com2023-05-16

Thank you for the kind review and allowing us to work with you!

J
Jim Private · 1 review · Experienced 2023-05-10 ·

Easy Process

Very easy process from sending pics, printing out shipping label and receiving money thru PayPal. I recently did my 3rd transaction with them!!

Reply from RRCats.com2023-05-16

Jim, thank you for the kind review and alllwoing us to do business with you.

G
Greg · 1 review · Experienced 2023-05-09 ·

Great experience with competitive prices

Reply from RRCats.com2023-05-16

Thank you for giving us the chance to work with you Greg. We look forward to earning your business again.

J
Jim S · 7 reviews · Experienced 2023-05-05 ·

This was the smoothest transaction lve…

This was the smoothest transaction lve ever made. Great communication. Fast payment. Highly recommend.

Reply from RRCats.com2023-05-16

Thank you very much for the kind review and allowing us to earn your business Jim.

J
Joe · 4 reviews · Experienced 2023-02-15 ·

Super easy to work with

Super easy to get quotes, fast processing, and the free shipping is a huge bonus considering I'm in a rural area. They are the only ones I trust time and time again. I build demolition derby cars and buy junkers and their service allows me to do more.

Reply from RRCats.com2023-05-04

Joe, thank you for the kind review and allowing the RRCats Team to earn your business. We look forward to continuing to work with you!

N
Nikola · 3 reviews · Experienced 2023-04-27 ·

Best price and free shipping for…

Best price and free shipping for catalytic converter. 👍👍👍👍🤣

Reply from RRCats.com2023-05-01

Thank you for the kind review Nikola!

J
Joey John Settle · 1 review · Experienced 2023-03-27 ·

$$$Top dollar

Had a factory catalytic converter sitting in my garage that I removed off my 2022 Honda Civic after upgrading my entire exhaust. My car I sold and was left with stock parts laying around and wanted some spare cash. RRCats was #1 on the google search but I decided to get serveral quotes. These guys gave me fair price, they made the process painless and offered free shipping. They also offered excellent customer service and that to me was why I’m giving them 5 starts. Communication is key along with fast service and getting paid. Start to finish it took 2 days to get paid if you use PayPal.

Reply from RRCats.com2023-03-31

Joey, thank you so much for the kind review when selling your catalytic converter. We are happy to hear that our price was fair and our process was easy for you. Thanks for giving us to the chance to earn your business. We look forward to working with you (and friends!) again soon!

G
Gabe Helferich · 1 review · Experienced 2022-09-09 ·

Fast friendly service

Fast friendly service. Definitely will return and recommend.

Reply from RRCats.com2023-03-28

Gabe, thank you for sharing your experience when selling your catalytic converter off your vehicle.

R
Roger Simard · 1 review · Experienced 2022-11-25 ·

I sent in my driver's license in said…

I sent in my driver's license in said that that was not the address that I now live at on a separate piece of paper and I left the address that I now live at and told them to send it to the address on the paper not my address on the license and they still send it to the license address I still haven't been paid it's almost been a month I actually wonder if they're even has been a check sent out cuz I spoke with somebody and asked him if they could just cancel the check and use my PayPal to send me my money they said no they could not do that until the check got back to them we all know that you can cancel any check

Reply from RRCats.com2023-03-28

Roger, we are sad to hear we have not met your expectations for your transaction with our team. We would like to chat with you more about this process and if it was resolved for you. It seems like our team wasn't notifying the accounting team properly for the canceling of the check.

M
Matthew Duran · 2 reviews · Experienced 2022-09-14 ·

I Had a Good Experience

After verifying the model of cat that I had, I followed their instructions and corresponded with the staff through the process when I had questions. They paid me the amount they quoted me for to the dollar.

Reply from RRCats.com2023-03-28

Matthew, thank you for the kind review. We appreciate the chance to earn your business and we are happy to hear our process recycling your converters was easy.

E
Eloy · 1 review ·

Very dishonest

Very dishonest. They will give you a quote and when you send your converter in they will tell you it only worth 1/4 of the price they quoted you and if you don't like it you have to pay to ship it back

Reply from RRCats.com2023-03-28

Eloy, we are sorry to hear your experience didn't meet your expectations. As we mentioned in our reply with proof in pictures and videos, the converter you sent us was only 1/4 full with precious materials. When we quoted you, we were clear about the price being based on 100% full converter. We hope that you can understand that we must be fair with our pricing based on the material we receive.

E
Eloy DeLaRosa · 1 review ·

what a rip off .very disappointed…

what a rip off .very disappointed somebody there must be keeping most of the core

Reply from RRCats.com2023-03-28

Similar to your other review, we are honest about the way we receive materials from customers like you, including a full video of your package being opened and inspected by our team from the beginning to end.

C
Christopher A Dantis · 3 reviews ·

Liars and cheats

Meh! Sent clear photos of what I had(serial numbers visible and condition). I have great camera. Anyways got a pricing texted to me and I responded confirming what they would give me for my cat converters and they acknowledged. I have it all documented. So, I ship out as they sent me shipping label. I took photos as I packaged. Stayed in communication as it processed thru shipping. Now the kicker is….when they got my cat converters they now offered me 100 less and told me they were mistaken. No fault is mine. LUDACROUS!!!!! Kinda held my stuff hostage and insinuated “take it or leave it”. DO NOT USE THIS COMPANY. It’s BS!!!! They say free shipping and handling but it is not. 1st & last time. Could of just sold locally and no headaches. GEEZ! How do companies stay in businesses doing stuff like this. BAIT AND SWITCH. UGH!! Maybe I’ll talk to my lawyer and get more than 100 dollars back. They’ll learn not to eff with people.

Reply from RRCats.com2023-03-28

Chris, sorry to hear you weren't happy with our services. However, after reviewing your ticket it seems we found where the confusion is. You originally sent us only one serial number for a converter you needed quoted. When we received TWO from you, one of them was not the one we quoted so we had to do a price quote for that different unit. While some converters may look the same we price them based on recovery - so the different unit you sent us was a lower value.