Safety Sense Solutions (safetysensesolutions.com) has a 4.6 out of 5 rating on OK.one, based on 45 user reviews collected here. It is listed under Education & Training and its reputation is excellent. 87% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 100% of negative reviews; 40 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Mark · 1 review · Experienced 2026-01-10 ·
★★★★★
While out of the country
While out of the country, I was able to complete the course without any glitch. All went very well.
Keep up the good work.
Reply from Safety Sense Solutions2026-01-14
Thank you for your 5-star review, Mark! We're glad you were able to complete the course smoothly even while out of the country. That kind of accessibility is important to us. We appreciate the encouragement and thank you for choosing Safety Sense Solutions!
very easy and important details how two behave on the roads, signs and regulations.
Reply from Safety Sense Solutions2026-01-03
Thank you for your 5-star review, Omar! We're glad you found our course easy to follow and appreciated the important details about road behavior, signs, and regulations. Providing practical, useful education is what we aim for. Thank you for choosing Safety Sense Solutions!
This company is doing great on the application and customer support. The course and material was very helpful and very useful to learn.
Reply from Safety Sense Solutions2025-12-09
Thank you for your 5-star review, Genc! We're delighted to hear that both our application and customer support met your expectations. We're glad you found the course material helpful and useful for your learning. We appreciate you choosing Safety Sense Solutions and wish you safe driving!
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Rocio Meza · 1 review · Experienced 2025-12-06 ·
★★★★★
I liked the fact that it actually went…
I liked the fact that it actually went through traffic laws and rules. It was informative and allowed me to remember important laws.
Reply from Safety Sense Solutions2025-12-09
Thank you for your 5-star review, Rocio! We're thrilled to hear that our course helped you remember important traffic laws and rules. Providing informative, practical education is exactly what we aim for. We appreciate you choosing Safety Sense Solutions and wish you safe driving!
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Bobbie · 3 reviews · Experienced 2025-12-01 ·
★★★★★
The course was easy to follow
The course was easy to follow, and included all pertinent information regarding operating a motor vehicle in AZ.
I noted two typographical errors in the material. Unfortunately, I didn’t make a note of where they were; however, one was in a sub-heading and involved a conjunction, I believe. The other one was in the material explaining the proper use of child safety seats. I believe the material said “front facing” when it should have said “rear facing.”
Also, I would have liked to have had the opportunity to go back and re-read the material, particularly when taking a quiz, and even after completing the course. The objective is to educate the motorist, not confuse or frustrate him/her, so a back-button to previous material would prove beneficial.
Reply from Safety Sense Solutions2025-12-09
Thank you for your 4-star review and detailed feedback, Bobbie! We're glad you found the course easy to follow and comprehensive.
We really appreciate you pointing out the typographical errors, especially the one regarding child safety seats. Accuracy in safety information is critical, and we'll have our curriculum team review and correct these immediately. Your feedback about adding navigation options to review material during quizzes is also valuable, and we'll explore ways to improve the user experience in this area.
Our goal is absolutely to educate, not frustrate, so your constructive comments help us improve. Thank you for choosing Safety Sense Solutions and for taking the time to share such thoughtful feedback!
It said the course was 4.5hrs but it took me all day to complete it. It doesn’t allow you to move on until it decided even though you read the material well ahead of the timer
Reply from Safety Sense Solutions2025-11-09
Thank you for your feedback, Anacristina. We understand how frustrating the timers can be — if it were up to us, we’d remove them entirely. Unfortunately, they’re mandated by the Arizona Supreme Court, which requires all approved defensive driving schools to include specific timers to meet course length and participation standards. We appreciate you sharing your experience and taking the time to complete the course with Safety Sense Solutions.
Thank you, Nikolai! We’re glad to hear you appreciated the accessibility of the course. We appreciate you choosing Safety Sense Solutions!
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Diane Fine · 1 review · Experienced 2025-11-03 ·
★★★★★
definitely take this course
definitely take this course! this made the process painless. I also learned things I never knew. hopefully I do not have to take this course again but if I do I am definitely coming back here. Hands down the best!!
Reply from Safety Sense Solutions2025-11-08
Thank you, Diane! We’re thrilled to hear you found the course smooth, informative, and enjoyable. We truly appreciate your kind words and recommendation — and if you ever need to take a course again, we’ll be glad to have you back at Safety Sense Solutions!
a very good course. the security features are good and easy to set up and follow.
the app is well done and it was easy to navigate and over all complete the course successfully.
Reply from Safety Sense Solutions2025-11-08
Thank you, Udi! We’re glad to hear you found the course well-designed, secure, and easy to navigate. We appreciate you taking the time to share your experience and for choosing Safety Sense Solutions!
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Michelle · 1 review · Experienced 2025-10-25 ·
★★★★★
All went well until I hit a question…
All went well until I hit a question that was coded wrong - on a Friday and couldn't continue. Since it was my last day, I have to get an extension on Monday. I had correct answers, they didn't. They were nice enough to call and admit the problem was on their end, but not early enough to allow me to finish by end of day and not able to give the extension, so there ya go. I finished today (Saturday).. entering the wrong answer and proceeding through it. Not happy that I have to ask for the extension on a Monday morning, but at least it's done. I just wish circumstances didn't push me out to the last day, then this might not have been such an issue. Otherwise, everything was good.
Reply from Safety Sense Solutions2025-10-27
Thank you, Michelle. We really appreciate your honest and detailed feedback. We’re sorry again for the issue you encountered with that quiz question — and we’re glad our team was able to identify and confirm it was on our end. While we regret the timing caused frustration, we appreciate your patience and understanding. We’re reviewing this situation to ensure it doesn’t happen again. Thank you for completing the course with Safety Sense Solutions!
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Milon Pitts · 1 review · Experienced 2025-10-18 ·
★★★★★
Easy to navigate and straight forward…
Easy to navigate and straight forward platform.
Pragmatic and common sense information.
Reply from Safety Sense Solutions2025-10-22
Thank you, Milon! We’re happy to hear you found the course easy to navigate and appreciated the practical approach. We appreciate you choosing Safety Sense Solutions and taking the time to share your experience!
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Kristen · 1 review · Verified · Experienced 2025-10-19 ·
★★★★★
At your own pace.
The ability to start, stop, and continue the course when I wanted was a life saver for a single mom of a little one. Very easy and convenient
Reply from Safety Sense Solutions2025-10-22
Thank you, Kristen! We’re so glad to hear the course flexibility made things easier for you. We know how valuable convenience can be when juggling a busy schedule, and we appreciate you choosing Safety Sense Solutions!
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Kevin Kern · 1 review · Experienced 2025-10-07 ·
★★★★★
They drag it out
I would rate this a five star if they didn't FORCE you to sit 10 minutes on each page taking more like 8 hours of misery!!!!
Reply from Safety Sense Solutions2025-10-13
Thank you for your feedback, Kevin. We understand how the timers can feel frustrating, but they’re required by state regulations to ensure all licensed providers meet the same participation standards. We truly appreciate you taking the time to complete the course and share your experience — and we’ll keep working to make it as smooth and engaging as possible.
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Frank · 2 reviews · Experienced 2025-09-22 ·
★★★★★
Easy Defensive Driving at its best
Easy to follow instructions
Reply from Safety Sense Solutions2025-09-23
Thank you, Frank! We're glad to hear you found the instructions easy to follow. We appreciate you choosing Safety Sense Solutions and taking the time to leave a review!
Thank you, Heather! We're so glad you liked the course format and that you felt supported whenever you needed help. We appreciate you choosing Safety Sense Solutions and taking the time to share your experience!
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Polly Webb · 1 review · Experienced 2025-09-08 ·
★★★★★
Constant quiz retakes
The material was easy enough to get through; however, I would've preferred to know which question(s) I got wrong before having to retake the quizzes. Having to answer all the questions over again and not knowing which one(s) were wrong made it painful. I actually retook a couple of the quizzes more than 5 times to modify answers I thought were already correct.
Reply from Safety Sense Solutions2025-09-10
Thank you for sharing your feedback, Polly. We're glad to hear you found the material easy to work through, but we also understand how frustrating it must have been to retake quizzes without knowing exactly which questions were missed.
The way quizzes are structured depends on the state’s requirements, and in some states we’re not permitted to indicate which questions were answered incorrectly. That restriction is set by regulation, not by us, and we have to follow those rules in order to stay certified.
That said, we’ll review your experience and see if there are any improvements we can make within those guidelines to help reduce frustration. We really appreciate you taking the course with Safety Sense Solutions and taking the time to leave such thoughtful feedback.
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Brian Forney · 1 review · Experienced 2025-08-23 ·
★★★★★
Zero help on the weekends
Zero help on the weekends, which if you are like most people you would be doing this class on the weekend. The security questions are not what I would consider normal, so remembering the answers was not as easy as it should have been. Had I fully understood the amount of times security questions would be asked I would have made a note on them. My wife was getting ready to have major surgery (had major things going on) and I got the security questions wrong and since there is ZERO help on the weekend I had to wait for assistance and by the time I got the assistance my wife was in the hospital. There are several quiz questions that are poorly written (poorly is being nice).
If I start to nitpick some of the images where just out of place; talking about posted speed limits 55, 65, 75 the image shows 60; and image of a car, driver, and passenger with the driver on the righthand side of the car (we are not in the UK).
If you need to take the course there might be better options or worse, not sure, but this was my experience.
Reply from Safety Sense Solutions2025-09-10
Thank you for your detailed feedback, Brian. We’re truly sorry to hear about the challenges you faced, especially given everything you were dealing with at the time. We understand how frustrating it must have been not to be able to get help over the weekend, and we’ll be reviewing how we can improve our support availability. We've extended our weekend customer service shift to help address any students who need assistance over the weekend.
You also raised some important points about the security questions, quiz wording, and images. These are exactly the kinds of details we want to get right, so your comments are very helpful.
We really appreciate you taking the course with us and for taking the time to share such thorough feedback—it will help us make the program better for future students.
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Dee · 1 review · Experienced 2025-08-22 ·
★★★★★
Good information
Good information, good structure, everything worked perfectly for me.
Reply from Safety Sense Solutions2025-08-24
Hi Dee,
Thank you for your kind words! We’re thrilled to hear everything worked smoothly and that you found the course informative and well-structured.
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James S · 5 reviews · Experienced 2025-08-08 ·
★★★★★
I faced some technical issues
I faced some technical issues, like the phone verification not working properly, but these were fixed as the course went on. The lessons are well organized and clearly explained.
Reply from Safety Sense Solutions2025-08-24
Hi James,
Thank you for your feedback! We’re glad the technical issues were resolved and that you found the lessons well organized and easy to follow. We wish we could have earned that 5th star and will keep working to make the experience even smoother for everyone.
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michael bowman · 1 review · Experienced 2025-08-06 ·
★★★★★
Glitchy. Don't purchase.
Audio would fail often. Logged out mistakenly often. Quiz's were faulty. You can't proceed to the next lesson until a quiz is completed with a 100% passing grade. One of the quiz's required a wrong answer to pass. It was frustrating.
Reply from Safety Sense Solutions2025-08-12
We’re sorry to hear you had issues with the audio, logging in, and quiz functionality—that’s definitely not the experience we want for our students. Our customer service manager will be reaching out to get more details so we can investigate and resolve these problems for you. We appreciate your feedback and the opportunity to make it right.