Seabay International Freight Forwarding Ltd. is your trusted partner for international shipping. As a registered Non-Vessel Operating Common Carrier (NVOCC) in both China and the US and a freight forwarder audited by Société Générale de Surveillance (SGS) and Bureau Veritas (BV), we always adhere to the highest standards of quality and reliability. Our dedication to providing tailored logistics services for thousands of small and medium sized importers has made us one of the Top 50 Freight Forwarders in South China.Since 2005, we have been logistics partners with Alibaba.com and Made-in-China.com, and have been the "Top Logistics Provider" on Freightos.com since 2017. We specialize in serving small and medium sized enterprises worldwide by offering one-stop shipping services to support their import needs from China and other Asian countries. Our services include door-to-door delivery, buyer's consolidation, DDP/DDU services, and FBA shipping. REQUEST A QUOTE OUR SERVICES
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Is Seabay Logistics legit?
Seabay Logistics (seabaycargo.com) has a 4.9 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 140 of them were added in the last 12 months. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Active customers frequently praise the dedicated staff members for providing exceptionally prompt, friendly, and helpful assistance throughout the entire shipping procedure. People constantly highlight that company representatives remain highly responsive to all questions and extremely professional when managing complex logistics matters on a daily basis.
Some reviewers were happy with the remarkably smooth coordination, clear communication, and consistently timely delivery of their various international consignments. Consumers strongly appreciate the reliable tracking updates, fair pricing, and highly efficient handling of comprehensive freight forwarding services across multiple global destinations for their businesses.
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I’m very happy with my cooperation with Susan from Seabay Logistics. Everything has been clear, professional, and well-organized. Susan always keeps me updated on the progress of my shipments, which makes the whole process much easier and more predictable.
I appreciate the communication, reliability, and attention to detail. I will definitely continue working with Susan and Seabay Logistics, and I can recommend them to others who need a reliable logistics partner.
Reply from Seabay Logistics2026-06-12
Thank you for your feedback! We greatly appreciate your recognition of our communication, reliability, and attention to detail, and we're honored by your recommendation. We look forward to continuing to support your business with the same level of care and professionalism.
Have been working with Seabay for a number of years now and service is always great! Follow-up communication and updates are always on point. Definitely recommend working with this team.
Reply from Seabay Logistics2026-06-12
Thank you for your long-standing trust. We're truly grateful to have been your logistics partner for so many years, and we're delighted to hear that our service continues to meet your expectations. Knowing that our follow-up communication and updates remain on point means a great deal to us.
We have been working with this logistics company for years, and as always, the shipment from China to Paris, France, was handled flawlessly.
Reply from Seabay Logistics2026-06-10
Thank you for your continued trust and flawless feedback! We truly value your long-term confidence and look forward to supporting your future shipments with the same care and excellence.
Smooth shipment, great communication as alwayas, and no surprises. Exactly what you want from a freight forwarder. AAA+
Reply from Seabay Logistics2026-06-10
Thank you for your outstanding feedback! We deeply appreciate your trust and look forward to continuing to provide you with reliable, hassle-free service.
Seabay Logistics handled my shipment from China to my Country professionally and efficiently. Communication was clear throughout the process, and their team answered my questions quickly. The freight rates were competitive, and the shipment arrived as expected. They provided all the necessary documents and coordinated well with their local partners, which made the import process much easier.
I particularly appreciated their responsiveness and support during customs clearance and delivery arrangements. Overall, I am satisfied with the service and would consider using Seabay Logistics again for future imports.
Thank you to the Seabay Logistics team for their excellent support. I highly recommend their services for international shipping and import operations.
Reply from Seabay Logistics2026-06-01
Thank you for your comprehensive and thoughtful feedback! It’s especially rewarding to know that our team’s services made your customs clearance and import process smoother. We look forward to supporting your future imports with the same level of care and dedication.
I’m disappointed with the service and pricing of Seabay Logistics. Their freight rates are much more expensive than other forwarders in the market.
The sales Cathy gave inaccurate price information during communication. Worse still, they provide almost no after-sales support. I have to track all shipment status on their official website by myself without any help from their team.
For high prices and poor service, I cannot recommend Seabay Logistics for freight cooperation.
Reply from Seabay Logistics2026-06-03
Thank you for bringing this to our attention. We are sorry to hear about your experience and appreciate you taking the time to share your feedback.
We take all customer concerns seriously and are currently looking into the details you’ve mentioned. Our goal is to provide reliable and transparent service, and we regret that we fell short of your expectations on this occasion.
Once we have completed our review, we will reach out to you directly to address the points you raised.
We value your feedback and hope to have the opportunity to improve your experience with us.
We have been using Seabay logistics for over 10 years. Wilson Su has been doing a great job managing our shipments throughout the years.
Reply from Seabay Logistics2026-05-25
Thank you for a decade of trust and partnership! We deeply value your long-term confidence and look forward to continuing to support your business with the same dedication and care for many more years to come.
Worry free experience with knowledgeable international logistics expert. We work with Seabay for several years now and very happy with their service.
Reply from Seabay Logistics2026-05-18
Thank you for your long-term partnership! We’re grateful for your continued trust and look forward to serving you with the same confidence and care for many years to come.
Seabay were exceptional in managing our shipping requirements
Seabay were exceptional in managing our logistics requirements to move containers from China to Australia. I would definitely recommend them as a reliable and effective logistics partner.
Reply from Seabay Logistics2026-05-18
Thank you for your strong recommendation! We truly appreciate your trust and look forward to continuing to support your logistics needs as your dependable partner.
1. We are very satisfied with the shipping service provided through Seabay Logistics.The whole process was smooth.Susan was professional and responsive. We will definitely continue to cooperate and highly recommend to others.
Reply from Seabay Logistics2026-05-11
Thank you for your satisfaction and strong recommendation! We’re delighted to hear that your shipping experience with Seabay was smooth and that Susan provided professional support throughout. We look forward to supporting your future shipments with the same dedication.
Top tier service. Have been working with them for almost 3 years now, and never have had a very smooth experience, they're really quick to fix any issues.
Reply from Seabay Logistics2026-05-06
Thank you for your longstanding trust and kind feedback! We look forward to continuing to provide you with reliable, efficient service for many more years to come.
Everything is perfet, very reactive and always professional.
It makes now many times that we work with Seabay Logistics , it is always the best
Reply from Seabay Logistics2026-04-28
Thank you for your long-term trust and exceptional feedback! Your trust inspires us to keep delivering the best, and we look forward to supporting you for many more seamless deliveries ahead.
I’ve been using Seabay Logistics for about 3 years now, and overall I’ve had a really good experience, things usually run smoothly.
I also want to give a shoutout to Kayla. She has been especially helpful whenever I’ve had questions or needed support. She is always friendly and goes the extra mile to sort things out.
Reply from Seabay Logistics2026-04-17
Thank you for your loyalty and kind words! We’re truly grateful to have been your logistics partner for the past 3 years, and we’re delighted to hear that your experience has been smooth and positive overall. We look forward to continuing to serve you with the same care and reliability for many more years to come.
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