Great response time
Great response time. Looking forward to receiving your product
About seawaterpro.com
Data updated- Website
- seawaterpro.com
- Category
- Construction & Manufacturing
- Location
- United States · Fort Lauderdale
- Status
- Unclaimed
- Last 12 months
- 4 reviews
- Replies to negative
- 100% (1/1)
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Is seawaterpro.com legit?
seawaterpro.com (seawaterpro.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great customer service
Great customer service! - fast and responsive.
My boost pump went on the fritz
My boost pump went on the fritz after about 15 months, I ordered another one off their website, but also asked mike if it was under warranty. He said yes, and credited my card the full amount of the order, GREAT WORK, seawater pro, I am glad I chose you as my water maker.
Fantastic Service
I sent an email requesting a fitting, before I had a chance to receive and read the reply email the part was already on the way. You can't beat customer service like that. Great Job!
Very quick service
Order shipped quickly
Great product easy to install and all…
Great product easy to install and all questions answered fast by the customer support fast.
Fast response
Fast response Just started to use the water maker and so far it’s been great. I like the fact that it is very manual and simple. No circuit boards etc. And any parts I needed were available and shipped quickly. Also the videos were helpful
Fast delivery
Fast delivery, reliable, friendly advice, high quality parts, and easy to work with.
Quick ship
Quick ship! thanks!
Super product
Super product. Small wish - for international install - ask customers if they need extra pipes(hard to get locally). Thank you again. Very friendly support. Igor Dagayev
Customer care is excellent
Customer care is excellent. The AC 40gpm is amazing. Thank you Sea Water Pro
Satisfied Customer
I’m very happy with the water maker, but not a fan of the push connections — they have a tendency to leak on me, so I will be replacing them with barbed hose fittings and clamps. Overall I am quite happy with my purchase.
Fine purchase experience
Fine purchase experience. The best customer service from Mike! The machine is working well
Customer service AWESOME!
Customer service AWESOME! I called ahead prior to ordering and asked a few questions and all were answered and explained clearly. We ended up ordering a 40gph system which was delivered on time, with all main components tested prior to shipping. ( even included extra parts, and yes they're serious about " Don't over tighten the tubing connections). the hardest part of the project was how did I want to lay out the components, so that it was all easy to access but didn't block my access to other systems. after that was figured out installing was a breeze, and when testing no leaks no problems, everything worked great! We would highly recommend this system, its simple not complicated and very straightforward in assembly and in operation. We'll be putting it to work for a month long cruise up the coast into British Columbia waters and Northern Puget Sound, and will provide an update afterwards. Steve and Annie
Mike made the experience great
Mike made the experience great. I was replacing the workings of an old water maker and with his help and some excellent videos, we came up with a great solution. The complete kit arrived a week after in perfect shape, excellent materials and I look forward to an easy install.
Good service and price vs quality .
Good service and price vs quality .. great and fast front desk service 100% good experience
Excellent service.
Quick and accurate product delivery.
Customer services leaves much to be desired.
Customer services leaves much to be desired. I’ve called twice, both times I received a very short response. Today I texted with a question and this is the response I received verbatim: “What you're missing is that you haven't read the manual, I'm really not here to read it for you.” BTW, I’ve read the manual, looks great and has great information for installation, but has minimal info for operating the equipment and none for the info I needed. Life is too short to deal with arrogant vendors like this.
Reply from seawaterpro.com2023-06-20
I understand you just purchased a boat with our water maker pre-installed, you didn't install it therefore you have a lot of questions. You are correct, the manual is great and it has all the answers you need, you're also correct that life is too short. Both times you called I answered your questions 100%. Verbatim I said "I am not here to read you the manual". Regards Mike
Great service for a change
Wally explained everything but then he sent the install manual, which was a big help. It has all the specs and dimensions that made ordering with the knowledge that it would actually fit. Water maker arrived in 5 days!!!