Keep up the good work!
I have been using this company for a few years. Always great customer service, a nice variety of products at good prices.
About New.SeriousSips.com
Data updated- Website
- serioussips.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 27% (4/15)
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About this business
Big Train, Ghirardelli, Monin, David Rio & more - quick shipping, friendly folks! Connect with us on Facebook: https://t.co/MjheifD2tc
Is New.SeriousSips.com legit?
New.SeriousSips.com (serioussips.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 27% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Though am more a tea-soul but also love…
Though am more a tea-soul but also love to have a mug of cappuccino flavored with a syrup. I always buy Monin coconut and vanilla syrups. Very tasty and aromatic.
DO NOT ORDER FROM THESE PEOPLE..
DO NOT ORDER FROM THESE PEOPLE... We placed a $2800 order and after not hearing from them we started calling. After multiple promises that it was ready to ship, a week later it was still never shipped without any explanation as to why. DO NOT ORDER FROM THEM!
Do Not Order through this company right…
Do Not Order through this company right now!!! They will take payment and not ship your product. Then you can not get a return phone call or email. I repeat DO NOT ORDER! You will spend money with out any response or product.
Reply from New.SeriousSips.com2020-04-03
Thanks for your feedback, Erin! First off, we're so sorry about the inventory issue. Due to so many folks stuck at home during the COVID-19 pandemic, our order volume is much higher than usual, and some items are selling out quickly, even when they appeared to be in stock at the time of purchase. When you emailed us on 4/2/20, in less than 2 hours, we cancelled and refunded your order, and also called you to confirm. We didn't catch you, so we left a message. You don't seem to have gotten that, so when you emailed again the next day, we responded in less than 30 minutes with a confirmation of the actions we took for you. I know this is a stressful time, and I'm sorry we couldn't provide the items. Thanks for your understanding. Chris Serious Sips
I order several bottles of elder flower…
I order several bottles of elder flower syrup that I needed for my bussiness and the order was never shipped to my home and redirected back to their dock within the two days. When I contacted the company by email they stated tat they refunded the money back on my card. This is unacceptable as a bussiness to not shipped the product out to the customer. I would never again order from this company. What ever happen with te shipping was a mistake on their end. I got confmation that it went back to their dock sign by rebbecca. Instead of shipping the merchandise out they refund my money. If i would have not contacted them they would have not reached out knowing this error happen from them.
Reply from New.SeriousSips.com2020-04-02
Thanks for your feedback, and sorry things didn't work out! As you know, this shipment wasn't able to be delivered. UPS stated they had an emergency situation, and also that they couldn't secure an adult signature. Events like that are out of our control, but as soon as we learned of this, we promptly refunded you in-full. We're sorry you were disappointed with that outcome, but given the situation with COVID-19 at the moment, that was the best and fastest way for us to resolve this problem for you. Thanks for your understanding. Chris Serious Sips
Excellent selection for all your tea & coffee needs
Excellent selection from teas to coffee and even delicious oatmeal. Seriousips is one of the few companies that carry the 1883 syrup/sauce line. Prices are amazing! People buy from here and support an Independent businesses.
Very responsive
Very responsive - nice people Eric deserves a raise !
Fast and securely packaged.
Website looks good and easy to use!
Fast and exactly what I needed.
These drinks are so refreshing and…
These drinks are so refreshing and provide great hydration, I noticed a huge difference in the way I felt after drinking 4 a day for 3 and half weeks. 😍🤗😘😋 Susan
Absolutely love the syrups
Absolutely love the syrups, especially the sugar free options for our diabetic home. With that said, the shipping costs are really too high. The cost of the purchases rise too high because of that, shipping does not have to be so expensive.
Great price
Great price! + fast shipment = awesome, will definitely order it again :)
Great product (chai latte)
Great product (chai latte). Great service.
wed site easy to navigate
wed site easy to navigate, fast service to your door. Thank you!
Our products that we ordered was on SeriousSips.com
Our products that we ordered were on time and the product itself was fantastic. We ordered Island Oasis Pina Colada and Island Oasis Strawberry frozen drink.
Getting answers and was able to order…
Getting answers and was able to order as a guest but I am unable to login to my account on Serious sips or serious chai.
Everything was as expected
Everything was as expected. Fast shipping.
The prices are very good
The prices are very good. Shipping was fast.
Easy to work with
Easy to work with, product price pretty good
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