Silver Cloud Financial (silvercloudfinancial.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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DEBORAH CAMPBELL · 2 reviews ·
★★★★★
Excellent customer service and…
Excellent customer service and excellent timeliness!!
Reply from Silver Cloud Financial2020-07-15
Hi Deborah! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at [email protected]. Thank you!
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customer · 9 reviews ·
★★★★★
My experience with this company has…
My experience with this company has been almost perfect I think there was only one time I had an issue but it got resolved. I have been using their service for quite a while and they have great promos if you are in good standings! This most recent interaction I had with customer service was amazing the man that helped me was super friendly very courteous and prompt and made it very easy to get the loan I needed !!
Reply from Silver Cloud Financial2020-07-15
Hi Customer! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at [email protected]. Thank you!
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steven decker · 1 review ·
★★★★★
Excellent customer service.
Reply from Silver Cloud Financial2020-07-15
Hi Steven! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at [email protected]. Thank you!
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Shauna Phillips · 1 review ·
★★★★★
Saves the day once again!
Everytime I’m in a pickle they are always there to save the day. easy to get approved, receive the money you need fast, and payment plans that don’t kill you to pay back.
Reply from Silver Cloud Financial2020-07-15
Hi Shauna! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at [email protected]. Thank you!
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Johnny Corbin · 1 review ·
★★★★★
Best Customer Service Ever
Silver Cloud are the nicest easiest people to work with if you need a short term loan....they work with my pay schedule always
Reply from Silver Cloud Financial2020-07-09
Hi Johnny! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at [email protected]. Thank you!
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Amido Lezcano · 1 review ·
★★★★★
Tanks for your excellent service and…
Tanks for your excellent service and help me. You personal so grateful when work at my request
Reply from Silver Cloud Financial2020-07-10
Hi Amido! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at [email protected]. Thank you!
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Tiana Gray · 1 review ·
★★★★★
Very helpful and friendly customer…
Very helpful and friendly customer service.
Reply from Silver Cloud Financial2020-07-09
Hi Tiana! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at [email protected]. Thank you!
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Cara Cordy · 1 review ·
★★★★★
Great Company!!!
Reply from Silver Cloud Financial2020-07-09
Hi Cara! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at [email protected] with your contact information and we will be in touch. Thank you!
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Gregory Hudson · 2 reviews ·
★★★★★
Its was very good experience
Its was very good. They explain everything I needed to know about also its a great experience talking to them
Reply from Silver Cloud Financial2020-07-09
Hi Gregory! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at [email protected]. Thank you!
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Tina Miller-Zika · 1 review ·
★★★★★
Very professional
Very helpful and the website very easy to use.
Reply from Silver Cloud Financial2020-07-09
Hi Tina! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at [email protected]. Thank you!
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Abigail Lee · 2 reviews ·
★★★★★
Quick and painless
Quick and painless. Didn’t even have to talk to anyone
Reply from Silver Cloud Financial2020-07-09
Hi Abigail! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at [email protected]. Thank you!
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Angel · 1 review ·
★★★★★
Interest on the loan is very high
Interest on the loan is very high. If I was not in quick need of funds I wouldn’t have used this company.
Reply from Silver Cloud Financial2020-07-01
Hi Angel! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at [email protected] with your contact information and we will be in touch. Thank you!
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customerH M Valenzuela · 7 reviews ·
★★★★★
Polite....honest.....actually listen In…
Polite....honest.....actually listen In stead of talking over you
Reply from Silver Cloud Financial2020-07-02
Hi Customer! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at [email protected]. Thank you!
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michelle barnett · 1 review ·
★★★★★
Very reasonable rates & payment plan
Very reasonable rates & payment plan. Always helpful staff & very polite. Second time using this short term loan service.
Reply from Silver Cloud Financial2020-06-29
Hi Michelle! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at [email protected]. Thank you!
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Cy Shadid · 1 review ·
★★★★★
It was fairly easy.
Reply from Silver Cloud Financial2020-06-24
Hi Cy! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at [email protected] with your contact information and we will be in touch. Thank you!
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Klein Auguste · 3 reviews ·
★★★★★
Great service
Great service, the website is easy to navigate and the customer service is amazing
Reply from Silver Cloud Financial2020-06-24
Hi Klein! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at [email protected]. Thank you!
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Mie Galine · 1 review ·
★★★★★
Silver cloud is always there for me…
Silver cloud is always there for me every rep that I come across has been very pleasant very understanding very kind and helpful to my needs so far it’s been a great experience and I appreciate the service for what It stand for
Reply from Silver Cloud Financial2020-06-24
Hi Mia! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at [email protected]. Thank you!
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KIMBERLY J JENKINS · 6 reviews ·
★★★★★
I like Silver Cloud
I like Silver Cloud, but most loaners have a set amount to charge and payback every pay, but you all charge way to much and I've been with you for years. Ive been with other and they only charge not as much. For example: a loan for 5,000 and payback 170 each pay period. You guys charge way to much. Especially with everything thats going on in these times.
Reply from Silver Cloud Financial2020-06-22
Hi Kimberly! We are sorry to hear that you received less than the 5-Star service Silver Cloud Financial is known for. We would like the chance to hear more about this situation. We will be reaching out to you soon. Thank you!
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Jennifer Surles · 4 reviews ·
★★★★★
Excruciatingly high rates
Because of challenging financial times for me I had to take out a loan....your rates are ridiculously high and wonder if this is even legal
Reply from Silver Cloud Financial2020-06-17
Hi Jennifer! We are sorry to hear that you received less than the 5-Star service Silver Cloud Financial is known for. We would like the chance to hear more about this situation. We will be reaching out to you soon. Thank you!
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DJ · 6 reviews ·
★★★★★
Reliable and fast.
Easy to work with, fast response, and acceptable terms. Have used before and would again. There when you need them with no hassle.
Reply from Silver Cloud Financial2020-06-16
Hi DJ! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at [email protected]. Thank you!