Best Service & Great Team
We love working with the Simpalo team! Ashlee is our POC and she is always sure to be a second eye for us (she's saved the day a couple times). Amazing, quick, pain-free service, always!
About Simpalo Snacks
Data updated- Website
- simpalosnacks.com
- Category
- Restaurants & Bars
- Location
- United States · Fort Collins
- Status
- Unclaimed
- Last 12 months
- 20 reviews
- Replies to negative
- 100% (6/6)
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Is Simpalo Snacks legit?
Simpalo Snacks (simpalosnacks.com) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Restaurants & Bars and its reputation is excellent. 85% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Ashley Roper - No. 1 in customer satisfaction.
Ashley Roper has been working w/our company for a few months now. We have Senior Executive team members who are always in for the best tasting healthy snacks. Ashley has been awesome in working w/our team and we appreciate her extra efforts.
Positive review. Program is popular with my colleagues.
We've been participants in the program for 6 or 7 weeks now. Had a few hiccups early on. We enrolled in a fresh fruit program and the local vendor who sourced the fruit sent some pears that were overripe, nearly inedible. Sent some photos to Simpalo and apparently that feedback made it to the local vendor as well. Everything has been great since! The Simpalo folks are great to work with and very responsive to civilized, constructive, feedback.
Outstanding customer service
Outstanding customer service! Great value and flexibility.
The quality of the fruit is not as good…
The quality of the fruit is not as good as i would like.
Reply from Simpalo Snacks2025-06-03
Thank you for your review. We order fruit from your local grocery store via instaCart in order to provide the most fresh produce we can. That being said, sometimes the fruit is not to Simpalo Snacks standards. We would be happy to reorder you an order to see if that produce would be of better quality. We will reach out to you soon.
Delivery was faster than expected and Contents Great
Delivery was faster than expected. Products were intact packaging and the contents were as they should be and not crumbled. Every item was delicious.
Loved Fresh, healthy snacks!
Everything was fresh, well packed and arrived in great condition! My students loved the variety!
Always great to work with
Always great to work with! They make things super easy to place large orders and offer great customization selections at a very reasonable price! We use them for our training events every year and its huge hit!
The customer support was incredible
The customer support was incredible! We will definitely use the company again for our snack needs in the future!
My favorite chip by far
I had been looking for that flavor of chips, Simpala Snacks popped up and there they were. I'm not suppose to be eating chips, but they were little bags and I sure couldn't resist. I think it's ok to splurge sometime, so I did. 😊
How organized it was.
How organized it was. The product takes a little too long to get here once is ships like it is coming from another county. Some of the bagged items come fattened. We have to check to be sure they are not opened.
My biggest complaint, the packaging
My biggest complaint is the packaging. You had everything stuffed in a small box. All the air in the chips was released from the bags because of how many were crammed into a small box. Other than that the everything else was fine.
Reply from Simpalo Snacks2025-01-06
We apologize that your box was packed too tight. We strive to package our snacks so that they arrive in good condition. We will send you a second box, and let us know how it is received! Happy Snacking, Simpalo Snacks Team
Great snacks!
I couldn't find the snacks I wanted anywhere else. Price was fine, everything came. I would use them again. Great experience.
Easy to order and quick delivery
Easy to order and quick delivery. Awesome!
My package never showed up
My package never showed up. I guess you get what yo pay for.
Reply from Simpalo Snacks2024-11-04
Hi from Simpalo Snacks. This order was made with an email that did not correspond to your company's email approved list. We did notify you, but you may not have received the email. If you believe this order should have been approved, we can reach out to your company for approval. Thanks for letting us know there may have been a problem.
The products you carry are high…
The products you carry are high quality, and keeping us in the loop of order processing to shipping a nice touch.
Some good and others not so good
I would say 60% good snacks that I would recommend to others or give to my kids. Compared to 40% snacks/bars that I would not recommend or purchase due to ingredients like seed/ vegetable oils. Overall good experience with customer service.
Reply from Simpalo Snacks2024-10-24
Thank you for your feedback so we can continue to provide the best possible service for our customers. We are happy to modify preferences so that you are receiving snacks that your team enjoys and looks forward to. Let me know if you'd like to discuss making changes to your snack boxes to better align with your preferences.
Great variety
Great variety, easy ordering
Great Service!
The expedience of delivery and the delivery itself.
Great Selection
What a fun way to surprise and delight!