The customer service staff are so…
The customer service staff are so helpful and kind!
About Sinocultural
Data updated- Website
- sinocultural.com
- Category
- Home & Garden
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 19 reviews
- Replies to negative
- 100% (5/5)
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About this business
Sinocultural is a Chinoiserie Brand. Sinocultural is dedicated to preserving the Intangible Eastern Cultural Heritage and Bringing it into Modern Life. Sinocultural's Mission is to Spread the Charm of Intangible Cultural Heritage and to show the Exquisite and Fascinating Traditional Craftsmanship in China.
Written by the business, not verified by us.Is Sinocultural legit?
Sinocultural (sinocultural.com) has a 4.7 out of 5 rating on OK.one, based on 96 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Gorgeous table placemat
My experience was great regarding your website on the colorful items show cased for me to select what I wanted to purchased. I love the table placemat that I purchased. It is well crafted, sturdy and beautiful.
Reply from Sinocultural2025-09-18
Dear, Thank you so much for your wonderful and detailed feedback! We are absolutely thrilled to hear that you had a great experience navigating our website and that the colors of our collections resonated with you. It brings us immense joy to know that you love your new table placemats. Our artisans pour their hearts into ensuring each piece is not only beautiful but also well-crafted and sturdy enough to be a part of your cherished moments for years to come. Your appreciation for their craftsmanship is the highest compliment we could receive. We hope these placemats bring a touch of timeless elegance and artistry to your table. We look forward to welcoming you back to SinoCultural again soon. Warmly, The SinoCultural Team
The customer service is phenomenal
The customer service is phenomenal! I had such a positive experience with them. They are so helpful! I love how beautiful the bags are as well and the quality makes me very happy. I will definitely be a returning customer.
Reply from Sinocultural2025-09-16
Dear, thank you so much for your kind words! We're thrilled to hear you kind word and we take great pride in our work and are glad it met your expectations.We look forward to your next order. Have a good day. Sinocultural
My pillows are beautiful
My pillows are beautiful, the material is fantastic. Thank You
Reply from Sinocultural2025-09-15
Dear, thank you so much for your kind words! We're thrilled to hear that you are pleased with pillows. We take great pride in our work and are glad it met your expectations.We look forward to your next order. Have a good day. Sinocultural
What a lovely product!
What a lovely product!! It’s beautiful, sturdy, and transforms my room into something really special. I’m so glad I found this company!!
Reply from Sinocultural2025-07-22
Hi， Dear, thank you so much for your kind words! We're thrilled to hear that you are pleased with placemats and its craftsmanship. We take great pride in our work and are glad it met your expectations.We look forward to your next order.
Completely Satisfied
The mat that I received is perfect for my table.
Reply from Sinocultural2025-07-17
Hi， Dear, thank you so much for your kind words! We're thrilled to hear that you are pleased with placemats and its craftsmanship. We take great pride in our work and are glad it met your expectations.We look forward to your next order.
Beautiful product
Beautiful product! I ordered the placemats and they are even prettier in person. Would definitely recommend and will order more
Reply from Sinocultural2025-07-17
Hi， Dear, thank you so much for your kind words! We're thrilled to hear that you are pleased with placemats and its craftsmanship. We take great pride in our work and are glad it met your expectations.We look forward to your next order.
this was my second purchase and I love…
this was my second purchase and I love it. I will be ordering more in the future. Well pckaged and came in a timely manner
Reply from Sinocultural2025-06-30
Hi， Dear, thank you so much for your kind words! We're thrilled to hear that you are pleased with the purse and its craftsmanship. We take great pride in our work and are glad it met your expectations.We look forward to your next order and also your share about your new purse.
I really like the quality of the bag I…
I really like the quality of the bag I got it looks so pretty<3 !!
Reply from Sinocultural2025-06-30
Hi， Dear, thank you so much for your kind words! We're thrilled to hear that you are pleased with the purse and its craftsmanship. We take great pride in our work and are glad it met your expectations.We look forward to your next order and also your share about your new purse.
I absolutely loved my purchases
I absolutely loved my purchases, both of the bags are have really good quality.
Beautiful leather mats- worth the wait!!
It took a little while to receive after being unsuccessful with the first try for some reason. I was asked to fill out a form to get it resent. It finally came and the mats are simply beautiful!! It’s very difficult to find decorative leather mats so I was happy to see them. They are a wonderful addition to our dining room table and buffet. Thank you!!
Reply from Sinocultural2025-04-21
Hi， Dear, thank you so much for your kind words! We're thrilled to hear that you are pleased with the mat. We take great pride in our work and are glad it meet your expectations.We look forward to your next order and also your share about your new purse. Sinocultural Team
Was delivered super quickly and very…
Was delivered super quickly and very impressed by quality!
Reply from Sinocultural2025-04-07
Hi， Dear, thank you so much for your kind words! We're thrilled to hear that you are pleased with the purse and its craftsmanship. We take great pride in our work and are glad it met your expectations.We look forward to your next order and also your share about your new purse.
Unique design
Unique design, exquisite embroidery I really love it
Reply from Sinocultural2025-04-07
Hi， Dear, thank you so much for your kind words! We're thrilled to hear that you are pleased with the purse and its craftsmanship. We take great pride in our work and are glad it met your expectations.We look forward to your next order and also your share about your new purse.
Thank you
Thank you , awesome products and amazing customer service👌
Reply from Sinocultural2025-04-07
Hi， Dear, thank you so much for your kind words! We're thrilled to hear that you are pleased with the purse and its craftsmanship. We take great pride in our work and are glad it met your expectations.We look forward to your next order and also your share about your new purse.
Beautiful handbag
Beautiful handbag, good timing with shipping and good quality
Reply from Sinocultural2025-04-07
Hi， Dear, thank you so much for your kind words! We're thrilled to hear that you are pleased with the purse and its craftsmanship. We take great pride in our work and are glad it met your expectations.We look forward to your next order and also your share about your new purse.
Place mats
I was happy with the place mats I received, they are pretty and look durable. My only complaint is that I thought they would be larger.
Reply from Sinocultural2025-04-07
Hi， Dear, thank you so much for your kind words! We're thrilled to hear that you are pleased with the purse and its craftsmanship. We take great pride in our work and are glad it met your expectations.We look forward to your next order and also your share about your new purse.
Happy Wife
My wife loves it
Reply from Sinocultural2025-04-07
Hi， Dear, thank you so much for your kind words! We're thrilled to hear that you are pleased with the purse and its craftsmanship. We take great pride in our work and are glad it met your expectations.We look forward to your next order and also your share about your new purse.
Let me spill the secret
Let me spill the secret, this brand is a dropshipping company. Their bags are all supplied by a China supplier called TianXu, that is selling on TaoBao for around only USD$50. However, SinoCultural is selling the same exact bags on their website (claiming to be "their brand") for almost USD$200 to USD$300. That's 4 times the price! If you purchase from their store, you are quite literally donating them money. One more thing - I tried to fact-check by asking the supplier on TaoBao directly if they've heard of SinoCultural re-selling their bags. Turns out, they said no. I feel so disappointed and cheated! Do not buy from them and let them earn your hard-earned money.
Reply from Sinocultural2025-03-06
Dear Patricia Lim， Thank you for reaching out to us and for your interest in our company. We would like to clarify that we are the same entity as Tianxu and serve as Tianxu’s exclusive overseas sales channel. Should you require an official authorization letter or any brand-related materials, please kindly provide your contact details, and we will be more than happy to assist you. We are fully transparent about our domestic pricing in China. In fact, some of our customers choose to contact us via WeChat to purchase products at domestic prices, provided that payments are made in RMB and they handle their own logistics arrangements, including bearing the associated costs. Regarding your order, we were unable to locate any records in our system. We kindly request that you contact us directly so that we can promptly address your concerns and provide any necessary clarification. Additionally, we have recently identified instances of unauthorized parties copying our website, selling our products without permission, and disseminating false information to tarnish our reputation. Please rest assured that we take such illegal activities very seriously and will take all necessary legal actions to protect our rights and interests. Should you have any further questions or require assistance, please do not hesitate to contact us. We look forward to resolving any issues and continuing to serve you with the highest level of professionalism. Best regards， Sinocultural Team
New gem of a purse.
To be honest, I hesitated at first, spending so much for a purse without knowing if I would get what I was seeing online. I am so glad to took the leap and ordered this beautiful purse. It is every bit as beautiful as shown and is extremely well made. I cannot wait for a special event so I can proudly show off my new gem of a purse. So exquisite!
Reply from Sinocultural2025-02-26
Hi， Dear, thank you so much for your kind words! We're thrilled to hear that you are pleased with the purse and its craftsmanship. We take great pride in our work and are glad it met your expectations.We look forward to your next order and also your share about your new purse.
Beautiful purses that my wife adores…
Beautiful purses that my wife adores and timely delivery
Reply from Sinocultural2025-02-17
Thank you so much for your kind words! We're thrilled to hear that you are pleased with the purse and its craftsmanship. We take great pride in our work and are glad it met your expectations.We look forward to your next order! Hope you have a good day! Sinocultural Team
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