the service is very very bad
the service is very very bad. Many customer gets a bad impression upon using. Not recommended for service oriented.
About SleekFlow
Data updated- Website
- sleekflow.io
- Category
- Business Services
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 22 reviews
- Replies to negative
- 43% (3/7)
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About this business
SleekFlow is an AI Suite for Revenue-Driving Conversations.Trusted by over 7,000 enterprises across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call, and beyond into a complete AI operating system.At the core of SleekFlow is AgentFlow, an AI GTM workforce that learns and improves relentlessly. The platform features a unique self-healing knowledge base that observes conversational patterns and identifies data gaps, surfacing one-click fixes for human approval. Beyond automation, SleekFlow’s AI acts as an unbiased data analyst, revealing deep business insights from your real customers’ conversations. From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity.Headquartered in Singapore with a global presence in Hong Kong, Malaysia, Indonesia, Brazil, the UAE, and the US, SleekFlow is backed by $23.5M in funding from tier-one investors, including Tiger Global and Atinum Investment. For more information, visit sleekflow.io.
Written by the business, not verified by us.Is SleekFlow legit?
SleekFlow (sleekflow.io) has a 4.3 out of 5 rating on OK.one, based on 50 user reviews collected here. It is listed under Business Services and its reputation is good. 86% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 43% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Useful app
Seem they constantly improve the app and always introduce new features. Its quite useful to manage the chats with customers.
Great Platform to automate my…
Great Platform to automate my communication channel and improve company operation process through integrating with Whatsapp
Buggy evan after support is done
Worst platform ever buggy and bad customer service, serach for another one, there are plenty of service like this in the market
Supportive team for my company
Supportive team for my company, like how they work for the automation reply and assigning task. Make it's all easier to manage my client enquiries in one apps.
Super Lousy app
Super Lousy app, will never use their service again. Require u to relogin all the time and miss notifications frequently. Got a stupid non refundable policy if u subscribe for 1 year and need at least 30 days advance notice to unsubscribe. Make sure your subscription is not on auto renewal.
Reply from SleekFlow2024-09-20
Hi Timothy, we're sorry to hear about the difficulties you've encountered. We're committed to resolving this for you. Our CS team would like to reach out to help. However, we cannot locate your account. We would be grateful if could drop us a message with your SleekFlow login email to [email protected]. Thank you very much!
Sleekflow FAILED to meet the basic standard!
SleekFlow failed to meet the basic standard of a decent app. What is good about SleekfFow if this app automatically logout from your S24 Samsung phone every day, and you have to pay a few hundred dollars extra to gain their WhatsApp CS support but in the end realised you're actually paying extra to become their app tester. Sleekflow has a lousy user interface, consistently log out resulting in user not able to be notified of incoming chat. Yes, they do have an efficient support team (I paid extra approx. RM400 per month for that) yet an ineffective one as they are not able to solve the most basic technological problem. The worst is, user gets frustrated having to collect log for the tech team every single day and forced to stay with Sleekflow as user can't effortlessly change provider due to ongoing contract and also the cons of switching. SleekFlow is a WABA service provider that cannot even meet the basic standard of a decent app. SleekFlow is definitely not at the forefront of innovative tech as claimed in their press statement.
Reply from SleekFlow2024-09-20
Hi Florence, we're sorry to hear about the difficulties you've encountered. We're committed to resolving this for you. Our CS team would like to reach out to help. However, we cannot locate your account. We would be grateful if could drop us a message with your SleekFlow login email to [email protected]. Thank you very much!
Pretty easy to use app
Its pretty helpful for the customer service team and the sales team. Make the collaboration seamlessly.
Great features!
Great user-friendly platform
Great user-friendly platform with intuitive interface. It helps a lot to improve business comunication.
Using it to integrate with WhatsApp…
Using it to integrate with WhatsApp Business API - poor self-serve support - support / CEO / CPO did not solve any problem; only answer all bugs / questions / requests is to upgrade to a pro plan - changed my plan after paying for WhatsApp API service; feel cheated - has a lot of bugs including payment link to buy the pro plan does not work
Reply from SleekFlow2024-01-29
Hi Vikas, we're sorry for the trouble you've faced. Our customer success team has been reaching out to you and is actively working to resolve the issue. Please check your messages and get in touch with us. We hope to find a solution together, thank you.
very low quality customer support
very low quality customer support they are not even there
Good customer success team
Good customer success team. They are quite responsive to any questions I have.
Good customer support team and easy…
Good customer support team and easy integration. Just a bit pricy.
The open rate of our whatsapp messages…
The open rate of our whatsapp messages increases a lot. We can send the same message to different customers easily, with no need to copy and paste.
User friendly UI, Reduced CS team Workload
Have been using sleekflow for about half a year, they have a user friendly UI so my team could adapt fast and easily. The team don’t have to passing phone around to handle conversations with client. It greatly reduced their workload and make things much more transparent now. Happy employee, happy customer
Helpful platform
This platform helps me a lot in managing chats. It is really convenient and useful.
Superb platform with a lovely team
Love this platform as it allows my team to collaborate easily across different social channels and chat platforms. Chat Automation is easy to configure, and I can even do marketing automation drips on it. There seems to be free product updates almost every month so I really like what I’m seeing so far!
Nice experience
Good platform for tracking and upselling my shopify clients
I can use this platform for sending message to shopify clients with specific shopify tags in WhatsApp. The cost for the subscription is reasonable and allowing to pay for add-on to increase the number of contact and masking some important data. I could use their app to send message to my client in WhatsApp, Line, WeChat, Instagram and Facebook seamlessly. They have a quick and helpful support for solving my problems that I don't understand during using the platform.
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