Smartick (smartick.com) has a 4.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. 88% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
It'd be perfect to have the possibility to pause the sessions anytime without the pressure of loosing their goals as they might go to the toilet or be phoned,etc.
Reply from Smartick2024-07-29
Hi, Prado
Thank you for sharing your thoughts. I completely understand the need for flexibility during sessions, especially for unexpected interruptions.
Students have the possibility to pause the sessions a maximum of 3 times during the sessions.
Best regards,
I had some difficulty with my subscription and customer services resolved the issue in a timely fashion. They were also very helpful and friendly.
Reply from Smartick2024-07-29
Hi, Orla
Thank you so much for your kind words! We're thrilled to hear that our customer service team was able to assist you efficiently and friendly.
Best regards,
L
Lu · 1 review · Verified · Experienced 2024-07-16 ·
★★★★★
Excellent and fast customer service
Reply from Smartick2024-07-17
Hi, Lu
Thank you so much for your kind words! We always strive to provide the best service possible. If there's anything else we can help you with, please don't hesitate to reach out.
Best regards
My doughter loves smartick because maths are easy to learn, its a system didactic and funny to the kids.
Reply from Smartick2024-07-10
Hello Beatriz! Thank you for your review.
So glad to know your daughter loves Smartick! It's great that she finds math easy and fun with our method.
All the best,
Smartick Team
Hi Raul! Thank you for your kind review! We're thrilled to hear that you find Smartick easy to use and fun for children. Your feedback is greatly appreciated. Remember, there is a support team ready and willing to help if you have any concerns.
Thank you for trusting Smartick :)
Hi Ernesto! Thank you for your positive feedback! We're delighted to hear that Smartick is helping your son practice math regularly. Remember, there is a support team ready and willing to help if you have any concerns.
Thank you for trusting Smartick :)
Motivation and prompt responses vía email when needed
Reply from Smartick2024-07-08
Hi Alicia! Thank you for your kind words! We're delighted to hear that our prompt email responses and motivational approach have been helpful. If you ever need further assistance, please don't hesitate to reach out.
Thank you for trusting Smartick :)
I have been happy with smartick since last year.
Smartick uses game elements and virtual rewards to make studying math fun. This playful approach stimulates children's interest, and also incentivizes them to continuously improve their performance to obtain rewards and recognition within the app. As a parent, I receive a detailed report for each of my daughter's work sessions, and I understand if everything is fine or if I need to intervene.
Reply from Smartick2024-07-08
Hi Maria Luisa! Thank you for your wonderful feedback! We're thrilled to hear that Smartick's game elements and virtual rewards have made math fun and engaging for your daughter. It's great to know that the detailed reports help you stay informed and involved in her learning journey.
Thank you for trusting Smartick :)
My children are practicing math every day and they are learning new concepts
Reply from Smartick2024-07-08
Hi Natalia! Thank you for your positive feedback! We're thrilled to hear that your children are practicing math daily and learning new concepts.
Thank you for trusting Smartick! :)
O
Oscar B. · 1 review · Verified · Experienced 2024-06-24 ·
★★★★★
Great tool
Great tool. The kid make easily the season by himself. In code program, we think It could be improve, if the toolbar dont collapse each time you select an instrution.
Reply from Smartick2024-07-08
Hi Oscar! Thank you for your wonderful review and your feedback highlighting how easily your son navigates the sessions. We appreciate your suggestion regarding the coding program and the toolbar functionality. Please don't hesitate to share your questions, concerns or feedback with the team.
Thank you for trusting Smartick!
P
Pablo Jones · 3 reviews · Verified · Experienced 2024-07-01 ·
★★★★★
Vanessa was very helpful finding the…
Vanessa was very helpful finding the best program for our son. She took the time to explain each program and how it works. Thank you, Vanessa.
Reply from Smartick2024-07-02
Hello Pablo! Thank you for your wonderful feedback! We're thrilled to hear that Vanessa provided such helpful assistance in finding the best program for your son. We'll make sure she receives your kind words. If you have any further questions or need additional support, please don't hesitate to reach out. We're happy to help! :)
Me parece fatal que quieran cobrarte por mantener tu expediente.
Reply from Smartick2024-07-04
Hola, Alejandra:
En Smartick, tienes la opción de solicitar la
recuperación de expediente a la vuelta, por si lo consideráis oportuno. De cualquier modo, en ningún caso esta recuperación es obligatoria. Cada familia tiene unas necesidades distintas y con esta posibilidad pretendemos dar cabida a todas ellas.
Un saludo.
The program seems good. We have only been using it for a month. It seems too early to qualify. but they don't give me the option to rate later
Reply from Smartick2024-07-02
Hello Marcogg. Thank you for your feedback! We're glad to hear that you find Smartick promising after using it for a month Your experience and feedback are important to us, and we look forward to continuing to support your child's learning journey.
If you have any questions or need assistance as you continue using Smartick, please don't hesitate to reach out to us.
customer service and the app is great. we have used it only for math in the past buy now we will try also lecture and coding
Reply from Smartick2024-07-02
Hello Adolfo! Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our customer service and the math program. It's wonderful that you're now exploring our offerings in reading and coding as well. If you have any questions or need assistance as you expand into these new subjects, please feel free to reach out to us. We're here to support you every step of the way!
Thank you for trusting Smartick! :)
D
Diego · 1 review · Verified · Experienced 2024-06-19 ·
★★★★★
App freeze in some momments
The application on a tablet in some cases gets freeze or without connection to the server.
Reply from Smartick2024-07-08
Hi Diego, thank you for your feedback. We apologize for the issues you're experiencing with the app freezing or losing connection on your tablet. In instances like this please don't hesitate to reach out to our support team so that we can analyze the issue and provide you with solutions. The team works incredibly hard to make Smartick an enjoyable experience for our families.
My daugter is happy but if I sm not allowed to watch what she do, I dont really have a closed view
Reply from Smartick2024-07-02
Hi Ruben, Thank you for your wonderful review! Parents are always able to monitor their children's progress from the Parent Page. Here you can review the sessions, see the tutorials and stay up to date with Smartick. Thank you so much for trusting us! Please do not hesitate to contact our support team if you have any questions or concerns.
Our kid is really interested in used daily de application. It is very funny and intuitive for him
Reply from Smartick2024-07-02
Hello Raul! Thank you for your wonderful review! We're thrilled that your child finds Smartick both fun and intuitive to use daily. Your feedback is greatly appreciated. If you have any further comments or suggestions, please feel free to share them with us!
Thank you for trusting Smartick! :)
C
Clara · 1 review · Verified · Experienced 2024-06-18 ·
★★★★★
Is a very good application for the kids…
Is a very good application for the kids to improve the knowledge. The exercises are updated continuously and are entertaining for the kids.
Reply from Smartick2024-07-02
Hello Clara! Thank you for your positive feedback! We're delighted to hear that Smartick is helping your kids improve their knowledge with continuously updated and entertaining exercises. Your support means a lot to us. If you have any questions or need assistance, please feel free to reach out!
Thank you for trusting Smartick! :)
F
Fernando · 7 reviews · Verified · Experienced 2024-06-05 ·
★★★★★
It’s a great app to encourage kids…
It’s a great app to encourage kids learning in a very smooth way. The benefits of the lessons learned are clearly higher than the monthly subscription.
Reply from Smartick2024-07-02
Hello Fernando! Thank you for your glowing review! We're thrilled that Smartick is making a positive impact on your child's learning journey. Your feedback about the value of our lessons means a lot to us. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.
Thank you for trusting Smartick! :)