For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Events & Entertainment

specprecision.com

64 reviews

3.864 reviews
Write a review

About specprecision.com

Data updated
Website
specprecision.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
18% (3/17)
Do you own specprecision.com? Claim this profile for free and start replying to reviews.

Is specprecision.com legit?

specprecision.com (specprecision.com) has a 3.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 18% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

R
Ryan · 2 reviews · Verified · Experienced 2026-01-31 ·

Part fit perfectly

Part fit perfectly. This was the only place I could find it. It was a conversion plate to mount a sig romeo pro red dot. 10/10 would recommend

D
Daniel Cox · 4 reviews · Verified · Experienced 2026-01-02 ·

Positive and similar to other reviews

My experience with spec precision was good, I looked up many reviews before me, watched YouTube videos from other people reviewing it and now gave it a try with one of their products. I was attempting to purchase the item but I would it was a slow reaction which was expected but they assisted when I put in a double order. On my end I saw the order saying there was a card issue, and reordered the same piece. They assisted by cancelling my second order. The website provided a tracking number for the package and it arrived as expected.

c
christopher · 2 reviews · Verified · Experienced 2026-01-01 ·

good prices and communication

good prices and communication. Shipping as quickly as possible.

J
JKL · 1 review · Verified · Experienced 2025-12-31 ·

Not fast, but positive exp

Felt too much time passed from order to shipping, but customer service was super responsive! Never felt “abandoned”, then when shipped took few days to arrive.

B
Brian · 1 review · Verified · Experienced 2026-01-02 ·

I was speaking with a representative…

I was speaking with a representative about a return as the item stoped working. Then was completely unresponsive and now I’m stuck with a $500 item that is useless

Reply from specprecision.com2026-03-04

Hi, We would like to clarify the situation for transparency. Our customer service team has been in communication with you multiple times regarding your order, which includes the Evolution Gear ATACR 5-25 scope. Regarding the issue you reported, we carefully reviewed the case and acknowledged the partial defect you mentioned. As a resolution, we offered a 50% refund as compensation for the issue while allowing you to keep the product. We have not been unresponsive. On the contrary, we have been actively communicating and working toward a reasonable solution. We understand your frustration, and we are still open to continuing the discussion to reach a fair outcome. Please feel free to contact us again at [email protected] so we can finalize this properly. Sincerely, SPECPRECISION Team

j
jordan cain · 1 review · Experienced 2026-02-17 ·

Reliable and Integral

My initial order, which was in transit into the US took 20+ days, and then was unfortunately stolen via a USPS self service kiosk fraud scheme. However Spec Precision opted to send another free of charge, and the item I received was well packaged and in mint condition. If you're shipping to the US just realize shipping times suck right now unfortunately, primarily due to customs. I appreciate stores who treat their customers with dignity, so I wanted to return the favor with this review.

Reply from specprecision.com2026-03-04

Hi, Thank you sincerely for your trust and for sharing your experience. We truly appreciate your understanding regarding the international shipping delay and the unfortunate USPS incident. While customs and transit times can sometimes be unpredictable, we always believe our responsibility does not end once a package is shipped. We are glad the replacement arrived safely and in perfect condition. Providing reliable products and standing behind our customers is something we take very seriously. Your support and recognition genuinely mean a lot to our team. We look forward to serving you again in the future. Best regards, SPECPRECISION Team

B
Brooks Williams · 1 review · Experienced 2026-02-18 ·

Waste of time and money

Everything i ordered arrived in an unusable/broken form. Every aspect has been dismal from product and tracking to service. Complete waste of time and money.

Reply from specprecision.com2026-03-04

Hi, We are truly concerned to read your review and would like the opportunity to look into this matter properly. At the moment, we are unable to locate any order under the displayed review name, and no contact email was provided, so we cannot verify the details of this case yet. Please contact us directly at [email protected] with your order number or the email address used for the purchase. Once we receive the information, we will immediately investigate and provide a clear and fair resolution. SPECPRECISION has always been committed to delivering high-quality products and professional customer service. If there has been any issue with your order — including damage, defect, or delivery problems — we will take responsibility and work toward a proper solution. We genuinely hope you will give us the opportunity to review your case and make things right. Best regards, SPECPRECISION Team

R
Richard Nicander · 3 reviews · Verified · Experienced 2025-12-04 ·

Great process - as one should expect :)

Process as one should expect. All Good!

Reply from specprecision.com2026-03-04

Hi, Thank you for your support and for taking the time to leave this review. We’re glad everything met your expectations — that’s exactly the experience we aim to deliver every time. We truly appreciate your trust and look forward to serving you again in the future. Best regards, SPECPRECISION Team

A
Alexander Olivas · 1 review · Verified · Experienced 2025-12-03 ·

Came with a different plug than shown…

Came with a different plug than shown on the images but it’s Wtv

Reply from specprecision.com2026-03-04

Hi, Thank you for your order and for taking the time to leave a review. We’re sorry to hear that the plug type was different from what was shown in the images. We understand how that can be confusing. Could you please let us know if the product still works properly for your setup? If the plug type is not what you need, please contact us at [email protected] , and our customer service team will gladly assist you with a solution. We truly appreciate your support and are always here to help. Best regards, SPECPRECISION Team

B
Becky Thomas · 1 review · Verified · Experienced 2025-12-05 ·

Terrible service and tracking

Terrible service and tracking. Order two months ago, still have not received the product. They have been very unhelpful with that tracking and ru website is not helpful. Hoping to get my money back. Will never order from from this company

Reply from specprecision.com2026-03-04

Hi, We’re very sorry to hear about your experience. We have carefully checked your order, and it was shipped via USPS. According to the official tracking information, the package shows as delivered and signed for. You can verify the tracking details here: https://t.17track.net/zh-cn#nums=9234690408564100006137 If you did not personally receive the package, please don’t worry — this is absolutely not your fault. In rare cases, delivery issues can occur on the carrier’s side. Please contact our customer service representative Cathy at [email protected] . We will immediately investigate and arrange a replacement shipment for you. At SPECPRECISION, we always stand behind our products and customers. We are committed to resolving this properly and making sure you receive your order. We truly appreciate your patience and the opportunity to make this right. Best regards, SPECPRECISION Team

J
Jay Terhorst · 1 review · Verified · Experienced 2025-12-05 ·

If I could give this place 0 stars I…

If I could give this place 0 stars I would. My order got lost in the mail....OK...I get that...not a major issue...but when they emailed me about how to refund or replace...I chose REPLACE....less than a few minutes later I get a "Ok we can refund" email. Like they didn't even READ my reply. No true Customer Service whatsoever....DON'T BUY FROM THIS PLACE....Spend your money on a place that will actually read your email.

S
Sadschnt · 2 reviews · Verified · Experienced 2025-12-04 ·

Making the order was easy

Making the order was easy. Delivery time was okay. And the products are wonderfully. The fitting ìs like the original parts. The function is smoth and klicki.

J
Jason Cummings · 1 review · Verified · Experienced 2025-12-04 ·

Everything has gone wrong from start to…

Everything has gone wrong from start to finish. I ordered this on December 4th and today is February 1st and I still have not received the item. I have sent an email everyday for the last month and a half and I'm still nowhere closer to getting the item

M
Marvin Stark · 1 review · Verified · Experienced 2025-12-04 ·

Outstanding Customer Service!

I have ordered severel Times at this Shop - in there Website and on AliExpress and have to say: the customer Service ist exquisite. Just the notification about some of the items Not being in Stock could bei better. But when you need Scope and Mounts for Airsoft, IT IS your was to Go! Love you <3

A
Arroyo · 4 reviews · Experienced 2026-01-31 ·

The product is great

The product is great, a nice color and it looks really good, much better than the old HW. It takes a little while to arrive, don't worry.

E
E G · 1 review · Experienced 2026-01-28 ·

First time experience

First time buying from Specprecision, everything went as expected superb quality products well priced, good shipping time, with a responsive and nice customer support. Will buy from them again.

R
Robert Holmes · 1 review · Verified · Experienced 2025-11-04 ·

(caution) I bought this light 6 months ago it was…

I bought this light 6 months ago it was great quality..now they have switched manufacturers to the cheapest thing you've ever seen does not function....customer doesn't respond to emails if you have problem with product only for tracking information...I wouldn't purchase SPec is not the same anymore

A
Alistair Yu · 1 review · Experienced 2026-01-06 ·

Excellent customer service among repro…

Excellent customer service among repro manufacturers/sellers. Top notch. Quality on items is great as well.

a
aaron · 1 review · Verified · Experienced 2025-11-04 ·

Great products and fast delivery

J
John Filipovic · 2 reviews · Verified · Experienced 2025-11-04 ·

Happy with the products and company

Great products. Very responsive customer service.