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Shopping & Fashion

SpeedyNinja

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329 reviews

4.0329 reviews
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About SpeedyNinja

Data updated
Website
speedyninja.co
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
137 reviews
Replies to negative
98% (58/59)
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About this business

A one-stop platform for your gaming needs! Shop at discounted prices with confidence. Anytime, anywhere.

Written by the business, not verified by us.

Is SpeedyNinja legit?

SpeedyNinja (speedyninja.co) has a 4.0 out of 5 rating on OK.one, based on 329 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 77% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 98% of negative reviews; 137 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently share that the digital recharge service works instantly and reliably for various games. People often praise the staff for being exceptionally friendly, patient, and ready to help. Consumers note that any unexpected transaction problems or issues are handled in a matter of minutes by the support team. Though some reviewers experienced noticeable delays, mentioning very slow replies or orders taking several hours to complete, a small group encountered trouble receiving purchases instantly. Consumers occasionally pointed out that certain transactions failed initially and required extra time to resolve.

Auto-generated from all reviews of this business. For reference only.

What people say

wtf my top up didn't get fk this…

wtf my top up didn't get fk this community bro

Reply from SpeedyNinja2026-03-26

Hi crispaul, After checking with the order number you provided alongside this review, we can confirm that your order has been completed. Should you continue to face issues, kindly reach out to us via WhatsApp: +65 8815 5418.

I purchased a double diamond and I was…

I purchased a double diamond and I was stunned when it says failed but good thing I reach out to customer service and they explained why my order is failed well that is because the double diamond is not available since I have already purchased that promo I thank you that instead of ignore me they offer me to convert my order to 56 diamonds at no additional charge's and they did send me a 56 diamonds so I'll give this a solid five star.

Very helpful and friendly

Very helpful and friendly! They given me free diamonds to solve my problem on my birthday month too! Great 😃👍🏻

Reply from SpeedyNinja2026-03-15

Hi Melly, Happy Birthday! 🎉 Thank you for taking the time to leave us a review. We're really glad you had a great experience with SpeedyNinja!

The order took 7-8hrs...

The order took 7-8hrs to be processed... Context: I was drawing daily for 45 days (450 diamonds total) on a limited event to maximize my savings. On the last day i draw another 10 (200 diamonds) and still do not have enough to exchange an item. Then i ordered more diamonds on the last day at 12+pm, waited until 1 pm and still nothing so i just go about my day thinking it will be done before 4pm (game refreshes to the next day). At 330+pm, i checked and its still not credited to my account. Messaged customer service, typed in the required info and waited for 5mins before I message again to receive a reply from them 1 min later. At this point it is already too late. I wasted 45 days and 650 diamonds. The order went through near 8pm. Customer service was okay, not that bad and its not their fault but their compensation was 5% off my next purchase that expires the next day... Firstly, 5% is not that much compared to what i have put in. Secondly, it expires the next day. You already processed my order and you want me to make another order before tomorrow. Really disappointed in this, i did not have any issues with them until now and they will not be my go to seller for diamonds anymore. You can read my story and be the judge of it yourself. I would recommend other seller if you need it asap but if not i guess this could do...

Reply from SpeedyNinja2026-03-15

Hi What, Thank you for taking the time to share your experience. We’re truly sorry that your order was delayed, especially given the timing of the in-game event. We understand how frustrating it must have been after spending 45 days working towards that exchange, only for the final purchase to arrive too late. That’s definitely not the experience we want any customer to have. During the final hours of the event, we experienced an unexpected high volume of orders which caused processing delays on some transactions. While this explains what happened, it doesn’t change the fact that we fell short of expectations, and we sincerely apologise for the inconvenience caused. Your feedback has been noted and we've taken steps to improve delivery reliability during peak periods.

great service

always a smooth, reliable, and seamless experience. orders are delivered near-instantaneously, and customer support is very prompt in responding to enquiries.

Reply from SpeedyNinja2026-03-15

Hi Joshua, Thank you for taking the time to share your experience. We're really glad you had a great experience with SpeedyNinja!

Review for speedyninja

They gave compensation and even apologised for their mistake service was really good and when informed about they hurried and fixed the situation

Reply from SpeedyNinja2026-03-15

Hi Deon, Thank you for taking the time to share your experience. We're really glad you had a great experience with SpeedyNinja!

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