About SpeedyNinja
Data updated- Website
- speedyninja.co
- Category
- Shopping & Fashion
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 137 reviews
- Replies to negative
- 98% (58/59)
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About this business
A one-stop platform for your gaming needs! Shop at discounted prices with confidence. Anytime, anywhere.
Written by the business, not verified by us.Is SpeedyNinja legit?
SpeedyNinja (speedyninja.co) has a 4.0 out of 5 rating on OK.one, based on 329 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 77% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 98% of negative reviews; 137 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently share that the digital recharge service works instantly and reliably for various games. People often praise the staff for being exceptionally friendly, patient, and ready to help. Consumers note that any unexpected transaction problems or issues are handled in a matter of minutes by the support team. Though some reviewers experienced noticeable delays, mentioning very slow replies or orders taking several hours to complete, a small group encountered trouble receiving purchases instantly. Consumers occasionally pointed out that certain transactions failed initially and required extra time to resolve.
Auto-generated from all reviews of this business. For reference only.What people say
Quick fixes on websites issues and…
Quick fixes on websites issues and pleasant customer service chat.
fast assistance
fast assistance when i didnt get my dias on time
Speedy service, compromised customer service
The delivery of the diamonds are fast, and my account never got hacked or compromised in any way. This led me to buy over $1k worth of diamonds over 50+ occasions with speedyninja. However, there is a staff in customer service known as Anthea and she treated me 3/3 times with disrespect and contempt, although I had not said or done anything to arouse provocation. Despite this, there are also excellent people in customer service known as Alex and Sebastian who helped me with bulk orders every time I requested, and I am very thankful for that.
Reply from SpeedyNinja2025-06-09
Hi Zhou Liang, thank you so much for your continued trust and support, it truly means a lot to us to have served you on over 50 occasions! We're really glad to hear you've consistently enjoyed smooth, secure deliveries and that Alex and Sebastian were able to assist with your bulk orders. We’ll be sure to pass on your kind words to them. We also appreciate you sharing your experience with our support team. We take all feedback seriously and are looking into this internally, as we always strive to treat every customer with respect and care. Thanks again for taking the time to leave a review and for being such a valued part of the SpeedyNinja community. If there’s ever anything else we can assist you with, we’re just a message away.
Made a purchase at 4pm but did not…
Made a purchase at 4pm but did not receive order, contacted the customer service and multiple times they said have checked and got me to restart account but i have done so 10+ times in the span on 4pm-10pm and still issue is not resolved, then they just closed off the case??? Extremely disappointed
Reply from SpeedyNinja2025-05-24
Hi Jnxllx! As per our WhatsApp conversation, we’ve reviewed the top-up history recording you provided and confirmed that your order was successfully completed. If you think that there's a mistake, feel free to reach out to us on WhatsApp: +65 8815 5418 anytime. We always aim to ensure every case is properly handled before wrapping up.
50-50
Prices are much cheaper compared to purchasing in-game, and all my previous purchases for IDV have always gone through. I was really happy they added in Wuthering Waves as well, but maybe because it's still a newly added game to their services they didn't give any updates in their Telegram Channel about it being down at all - gives the impression they only care about the more popular games ^^. CS Anthea confirms it's down and couldn't give an ETA on when it'd be back up either, so why keep the game still up on your website? Was refunded my manual top up, but haven't yet received it. No updates in Telegram channel still. TLDR use this for more popular games like MLBB but don't expect equally good service with their less popular ones.
Reply from SpeedyNinja2025-05-24
Hi Min, thank you for taking the time to share your thoughts and for being a returning customer! We’re really glad to hear your past Identity V (IDV) orders have gone smoothly. We’re constantly working to improve our service across all game titles, including newer additions like Wuthering Waves. Your feedback on communication and expectations is very valuable, and we’ll definitely take it into account as we continue to grow. Appreciate your support and understanding. If there’s anything we can assist you with, feel free to reach out to us on WhatsApp: +65 8815 5418, we’re always here to help.
pls go back to og prices
bro what's dat inflation bro I broke alr still make more exp😭🙏
Reply from SpeedyNinja2025-05-24
Hi there! Thanks for leaving us a review, we really do appreciate the feedback! We always aim to offer competitive pricing and your input is important to us. We’re always looking for ways to bring more value to our community for our customers benefit Thanks again for your support, and we hope to continue serving you in the future!
reply took forever and order took…
reply took forever and order took forever to get processed more than an hour half
Reply from SpeedyNinja2025-05-01
Dear Valued Customer, I understand your frustration in not receiving your order and apologise for the delay and inconvenience caused. Upon reviewing your case, we couldn’t locate your order as we’ve not received any prior communication from you through our customer support channels. For us to assist you, we kindly request that you open a support ticket via WhatsApp at +65 8815 5418. We’re committed to resolving this issue ASAP, and we look forward to assisting you. Thank you for your understanding!
shit service
shit service slow replies and order took forever to process. even following up took 20 mins to reply
Reply from SpeedyNinja2025-05-01
Dear Valued Customer, I understand your frustration in not receiving your order and apologise for the delay and inconvenience caused. Upon reviewing your case, we couldn’t locate your order as we’ve not received any prior communication from you through our customer support channels. For us to assist you, we kindly request that you open a support ticket via WhatsApp at +65 8815 5418. We’re committed to resolving this issue ASAP, and we look forward to assisting you. Thank you for your understanding!
Good customer service
Thank you for your help
customer service was very prompt
customer service was very prompt, fast response, k nowledgeable, persistent and understanding, appreciate the patience you give to customers like myself
Reply from SpeedyNinja2025-04-19
Dear Muhd Juraimi, Thank you for taking the time to share your pleasant experience with SpeedyNinja. We are glad to have met your expectations! Best regards, SpeedyNinja
My order taking so long since last…
My order taking so long since last night still didn’t receive my order 🙂
Reply from SpeedyNinja2025-04-01
Dear Nevill, We sincerely apologise for the delay in processing your order. We completely understand how frustrating it must be not to receive it on time. At SpeedyNinja, we strive to provide 24/7 instant delivery for all orders. At the time of writing, we have not receive any support request from you regarding your order. We’d love to resolve this for you as soon as possible. Please reach out to us on WhatsApp at +65 8815 5418, and our team will be happy to assist you! Best regards, SpeedyNinja
My Great Experience
There were many things that went down during my experience with SpeedyNinja, so I'll try to summarize everything I had an error with the API where I typed my correct ID but the ID checker still keep saying incorrect and showing me an error message that asked me to contact their customer support. After I contacted the customer support, I was replied to within minutes where they told me to use Incognito mode and try to refresh the website and try again, which then my issue was resolved After that I placed my order for 7642 diamonds and paid using paynow, which then I didnt receive my diamonds even after restarting my game. At first I thought it was because I had used Incognito mode so maybe my order wasnt caught, then I messaged their customer support again and was replied within afew minutes They had reassured me that they had escalated my order for their teams to check into it and constantly updated me on the situation, they were very friendly and speedy with the replies and just overall an extremely good experience with their service and support, nothing much I can pick on to be honest. Thanks for resolving my issues I thought I had wasted my money at first, thank you!!
Reply from SpeedyNinja2025-04-01
Dear Zi Yang, Thank you for taking the time to share your pleasant experience with SpeedyNinja. We are glad to have met your expectations! Best regards, SpeedyNinja
Excellent service.
It was helpful and understanding of my…
Alex was helpful and understanding of my issues
Very fast and efficient Customer…
Very fast and efficient Customer Support.
Fast and efficient
scammer
scammer. did not receive diamonds so contacted support but was told it was completed. scam
Reply from SpeedyNinja2025-03-22
Dear Jin Sung Woo, We’re truly sorry for the delay with your order, and we completely understand how frustrating this must be. Please rest assured that our customer support team will only inform you that your order is completed after performing multiple checks within our system and with our upstream partners. If you haven’t received your order, it’s possible that your application may need a full restart. We kindly ask that you try closing the app completely and then reopening it. If the issue persists after a full restart, please feel free to contact us via WhatsApp at +65 8815 5418, and our team will be more than happy to assist you. We truly appreciate your patience, and we’re committed to resolving this for you as soon as possible. Best regards, SpeedyNinja
awesome customer
awesome customer. extremely helpful support. fast replies
[Resolved] Issue with Circle Life x Mobile Legends API
I was having an issue in inputting my User ID and Zone ID as it kept rejecting me. Angela assisted me in reassuring that the API for the Circle Life x Mobile Legends promo is finally working, double check and it works. Thank you so much.
Reply from SpeedyNinja2025-03-22
Dear Mirul, Thank you for taking the time to share your pleasant experience with SpeedyNinja. We are glad to have met your expectations! Best regards, SpeedyNinja
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