suavesmith.com (suavesmith.com) has a 4.6 out of 5 rating on OK.one, based on 74 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 20% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-10-24.
I placed the order in SGD but for some reason, when in the payment page, it reverts to USD. As a result I have paid more than the listed price in SGD due to bank/credit card exchange rates. Other than that, the product is great, just not the purchasing experience on the website.
Haven't tried the shampoo but a lil pricey IMO. Pomade seems to have increased in frangrance :)
Fast and efficient! Great products but price could be better! ;)
Good quality
Firstly, the pomade can be used on wet and dry hair. It is not sticky. Smells very nice. Easy to spread over my long hair. Can last the whole day. Hari is easy to wash with no waxy feel.
My 2nd time purchasing. Love the product.
Prompt delivery Have been using suavesmith for the past 2 years and they have not disappointed
Helpful and responsive. 👍
Fast delivery and items came in good condition. Can't wait to try
Great hold throughout the day.
Have been using their products for 6months now. Products is good non greasy, easy to wash off too and have a nice fragrance. Their team is customer oriented too. Well done keep it up 👍
The hold is good initially but soften after awhile.. could improve on that. Otherwise everything is good.
they value their customers and it shows, good job!!
Overall the package design was good, however i recieve this time around. I notice the bottom of the wax can was a bit of shape, probably the package was not secure enough to protect any crack.
Hi Ben, Thanks for reaching out. Our apologies for the dented tin, that is not the standard we hold ourselves to. It was most likely dented during the journey to you as we do pretty strict checks before sending them out. Nevertheless, it is our responsibility and we strive to provide the very best service to our customers and we are aware this has fallen very short. May I request a photo of the damaged tin so I can coordinate with our relevant team, please? You may send it to our email address at [email protected]. Rest assured that we will resolve it as soon as possible. Lastly, we strive to provide only the best quality products to our valuable customers. Your feedback is vital to our success, and we will be using this as a learning experience to improve moving forward. Once again, apologies for the inconvenience this has caused you. Thank you for your support and understanding. Regards, Kristine
Everything is excellent! Please keep up the great work!
Since ordering the first time, I have repeatedly ordered. Happy!
The best matte wax ever. Highly recommended. Don't think I will switch to any other product in this lifetime. Very fast delivery and it came along with a very heartfelt thank you note.. I would definitely keep supporting the team :)
have been using it for months, won't be stopping
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