Superhairpieces.com (superhairpieces.com) has a 4.9 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
A
Alan King · 1 review · Verified · Experienced 2026-07-10 ·
★★★★★
Customer service was great!
Reply from Superhairpieces.com2026-07-21
Thank you for the fantastic 5-star review, Alan! We're delighted to hear you had such a great experience with our customer service team. Please know we're always here to help if you need any assistance in the future.
Geeta - Superhairpieces
J
Jimmy · 6 reviews · Verified · Experienced 2026-07-17 ·
★★★★★
Was order today somewhat and click click was…
Was simple somewhat and click click was done
Reply from Superhairpieces.com2026-07-21
Hi Jimmy, thank you for the 4-star review and for sharing your experience. We're happy to hear our ordering process was mostly simple for you. If you need any assistance, please don't hesitate to contact our team directly.
Geeta - Superhairpieces
Thank you so much for the fantastic 5-star review, Joanna! We're delighted to hear you found the ordering process easy, the delivery quick, and that you are happy with your product. Our team is always here to help should you need any assistance in the future.
Geeta - Superhairpieces
Products are very reasonably priced and in stock, ease of ordering etc. Website is great!
Reply from Superhairpieces.com2026-07-21
Thank you for the fantastic 5-star review, JS! We're so glad you had a great experience with our website and found our products to be well-priced and readily available. Should you ever have any questions, our team is always here to help.
Geeta - Superhairpieces
It was simple and fast. This is my third custom hair piece I have ordered and multiple times of ordering other products. Thank you for being prompt.
Reply from Superhairpieces.com2026-07-21
Thank you for your wonderful review and continued trust in us, Lorane; we're honored to have created your third custom hair piece for you. It's great to know you consistently find our service to be simple and prompt. Please don't hesitate to reach out if we can ever be of assistance.
Geeta - Superhairpieces
Great job fixing my hair pice and fast !! Thank you !!!
Reply from Superhairpieces.com2026-07-21
Hi Liiana, thank you so much for the fantastic 5-star review! We're delighted that our team could provide a fast, high-quality repair for your hairpiece. Please don't hesitate to reach out if you need any assistance in the future.
Geeta - Superhairpieces
Great customer service, product delivered quickly and just overall satisfaction
Reply from Superhairpieces.com2026-07-21
Thank you for the wonderful 5-star review, Mr. Hugg! We're thrilled that our team provided great service and that your product arrived quickly. Your overall satisfaction is exactly what we aim for, and we're here for you if any future needs arise.
Geeta - Superhairpieces
Overall, I’ve had pretty good experiences with this company. A few of the hair pieces I’ve received have been a little dry and haven't lasted quite as long as I would have liked, but overall, I’ve been satisfied.
My most recent purchase is what brought my rating down by one star. I ordered the unit with the perm service, and the website stated that processing would take one to two weeks before shipping. After three weeks without any movement, I contacted the company. I believe they then put a rush on the order, but it will still be about a full month from the date of purchase before it is delivered.
Their customer service, however, is fantastic and easily deserves five stars. The person I emailed was helpful and responsive. Based on the extended processing time, I probably would not order the perm service again.
Without the additional service, orders generally arrive fairly quickly. They are not quite as fast as some other companies I’ve ordered from, but overall, the products are good and the customer service is excellent.
J
Julio DE LA NUEZ · 1 review · Verified · Experienced 2026-07-08 ·
★★★★★
this is the best for your hair i have…
this is the best for your hair i have been using them for years
Reply from Superhairpieces.com2026-07-21
Thank you for the fantastic 5-star review, Julio! Hearing that you've been a loyal customer for years and consider us "the best" for your hair truly means the world to our team. As always, please don't hesitate to reach out if there's anything we can do to help.
Geeta - Superhairpieces
Thank you so much for your wonderful 5-star review, Teresa! We are thrilled that you can always count on our fast, dependable service and the great quality of our hair. Please don't hesitate to reach out if you ever need anything in the future.
Geeta - Superhairpieces
J
JOHN · 2 reviews · Verified · Experienced 2026-07-07 ·
★★★★★
The transaction went well
The transaction went well. They helped with my order and got everything to me in a few days time. Good experience.
Reply from Superhairpieces.com2026-07-21
Thank you for the fantastic 5-star review, John! We're delighted our team could assist with your order and that it arrived so quickly. Please don't hesitate to reach out if we can help with anything in the future.
Geeta - Superhairpieces
Great customer support . They keep you up todate onwhere you are with your order . Over all Great Experience!
Reply from Superhairpieces.com2026-07-14
Thank you for the wonderful feedback, Patricia. We're so happy to hear you had a great experience and that our team's communication about your order was helpful. We are always here to assist if you need anything in the future.
Geeta - Superhairpieces
Thank you so much for the 5-star rating, James! We're thrilled to hear you found our team "excellent to work with," as that is the exact experience we strive to provide. Please know we're always here to help if you need anything in the future.
Geeta - Superhairpieces
Thank you for the fantastic 5-star review, Rick! We are thrilled that you found our products to be excellent and our team's service to be so courteous. We're always here to help, so please don't hesitate to get in touch if you need anything in the future.
Geeta - Superhairpieces
Thank you for the wonderful 5-star review, Wayne! We're thrilled to know you had a great and hassle-free experience with our team. Please don't hesitate to reach out if we can assist with anything in the future.
Geeta - Superhairpieces
Great website and amazing delivery options. I love that I have the option to choose 2 day FedEx delivery service for only $15. Great company and good customer service.
Reply from Superhairpieces.com2026-07-11
Thank you for the fantastic 5-star review, Kevin! We're thrilled you had a great experience with our website and appreciate our fast, affordable delivery choices like the 2-day FedEx option. Our team is always here to help if you ever need anything in the future.
Geeta - Superhairpieces
I have been using this company for many years always so very helpful and caring and great customer service.
Signed
Anonymous
Reply from Superhairpieces.com2026-07-11
Thank you for your wonderful review and for your loyalty over so many years. Hearing that you've consistently found our team to be helpful and caring is the highest compliment we can receive. We're always here for you if you need anything at all.
Geeta - Superhairpieces
AS ALWAYS GREAT SERVICE AND DELIVERY!, EXCELLENT PRODUCT!
Reply from Superhairpieces.com2026-07-11
Thank you for being such a wonderful and loyal customer, VIIT! We're delighted to know that you're consistently pleased with our products, service, and delivery speed. We truly appreciate your business and are always here to help if you need anything at all.
Geeta - Superhairpieces
Wrong color and no one ever answers or returns my call
Reply from Superhairpieces.com2026-07-13
Thank you for your review, Melissa.
We’re very sorry that you received a hairpiece in a color that did not meet your expectations, and we sincerely apologize for the inconvenience, as well as the difficulty you experienced reaching our team.
Since the order was placed by you, we were unaware that the selected color was not the one you wanted. Regarding your call, our team attempted to contact you twice within 24 hours but was unable to reach you. We also sent you a follow-up email.
If you still have any questions or concerns, please feel free to contact us at [email protected]. We’re happy to assist you and help resolve this issue.
Geeta - Superhairpieces