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Business Services

Branded Surveys

220 reviews

4.2220 reviews
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About Branded Surveys

Data updated
Website
surveys.gobranded.com
Category
Business Services
Location
United States · San Diego
Status
Unclaimed
Last 12 months
220 reviews
Replies to negative
95% (20/21)
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Is Branded Surveys legit?

Branded Surveys (surveys.gobranded.com) has a 4.2 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Business Services and its reputation is good. 78% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.

What people say

c
customer · 2 reviews · Verified · Experienced 2026-08-04 ·

I consider it my part time Job...I get…

I consider it my part time Job...I get paid to play on my phone and I save all the money I get for My vacation

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David Henson · 5 reviews · Experienced 2026-08-04 ·

Branded will clawback points

Branded Surveys has a bad habbit of letting you complete a full survey, give you points, and then take the points back days later. Wastes your time. When you complain, you get a generic copy-pasted email claiming their client didn't pay them, so you don't get paid either. Zero accountability, zero real customer support, waste of time. Don't bother. Go to Prolific or Swagbucks instead. I have never had swagbucks take points back before.

Reply from Branded Surveys2026-08-05

We appreciate you sharing your experience and feedback. We're truly sorry to hear about the frustration caused by points being retracted after completing surveys and your dissatisfaction with our customer support. We understand how disheartening it is to invest your time only to face these issues. We are investigating these concerns to improve our service.

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JAMES PARKS · 7 reviews · Verified · Experienced 2026-08-02 ·

I received my Macy's Gift Card as…

I received my Macy's Gift Card as promised and did verify the amount requested was loaded and correct. I've had some issues with gift cards over many years, but this one is ready to use. I am very pleased and thank you very much for wanting to know if there were any problems.

Reply from Branded Surveys2026-08-05

We're so glad to hear that your Macy's Gift Card arrived as expected and that the loaded amount was correct. It's wonderful to know that you're pleased with your experience, and we appreciate you sharing your positive feedback.

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Gina Radford · 7 reviews · Verified · Experienced 2026-07-30 ·

fun side hustle

great app fun games fast payout

Reply from Branded Surveys2026-08-05

We're so glad you enjoy the app, the fun games, and the fast payouts! We truly appreciate your positive feedback.

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customer Terrence Gabor · 1 review · Verified · Experienced 2026-08-02 ·

Lots of fun, helps you pass the time in the rewards I rewarding

I haven't always enjoyed taking your surveys.But just lately.There seems to be a lot of surveys that are completed , but not rewarded. I do go on the website and file the complaint and most of the time I do get the.Reward. we have been playing this for over 3 years now and enjoy it.And it helps us with our groceries and some of our amazon.

Reply from Branded Surveys2026-08-05

We're glad to hear you've been enjoying our platform for over three years and that it helps with your groceries and Amazon purchases! We understand your frustration with surveys that are completed but not rewarded, and we appreciate you bringing it to our attention. We're always working to improve the survey experience.

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Shivon Williams · 1 review · Verified · Experienced 2026-07-27 ·

This sight was not a good site to do…

This sight was not a good site to do surveys. The surveys take too long. I didn’t get credit for 10 surveys that I completed. They lie about the time frame. I was highly disappointed. I feel like Branded is a gimmick and a lie. I spent too much time doing surveys just to drive $5.00. I will never do another survey on this site again. I shouldn’t have to do 12 surveys just to receive an award. I have put all my personal information into these surveys just to be lied to about receiving compensation. This is so discouraging

Reply from Branded Surveys2026-08-05

We appreciate you sharing your experience. We're truly sorry to hear about your disappointment with the survey length, the lack of credit for completed surveys, and the feeling that our platform is misleading. We understand how frustrating it is to invest your time and personal information without receiving the expected compensation. Your feedback is very important to us, and we will investigate these issues to improve our platform.

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Alan C · 4 reviews · Verified · Experienced 2026-08-03 ·

Lot of these surveys have internal…

Lot of these surveys have internal error they never recorrect the mistake and some survey I do is complete them either I get project is closed no credit points some surveys I do half surveys I get lousy 1 pts they owe me lot of points for completing surveys I get robbed to many times how come tv studies get messed up everyday?

Reply from Branded Surveys2026-08-05

We appreciate you sharing your experience. We're truly sorry to hear about the internal errors, uncredited surveys, and the frustration of receiving minimal points for your time. We understand how disheartening it is to feel robbed of your efforts. Though we try our best for members to have a seamless survey participation experience, there are instances wherein our survey partners' sites encounter these technical problems. To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how: 1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile). 2. Scroll down and click 'Report Issue.' 3. Choose 'Report Issue' next to the specific survey.

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Ricky M · 1 review · Verified · Experienced 2026-07-28 ·

Getting screwed

I’m keep taking surveys that take 15-20 minutes. I answer all their questions after asking me all about their products they tell me I’m not a match and I get nothing. But they get all the info they wanted.

Reply from Branded Surveys2026-08-05

We understand your frustration with investing time in surveys only to be disqualified. We are actively working to improve our survey matching process to prevent such occurrences. Your feedback is valuable as we strive to enhance the experience for all participants. Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly. To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how: 1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile). 2. Scroll down and click 'Report Issue.' 3. Choose 'Report Issue' next to the specific survey.

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Nancy C · 2 reviews · Verified · Experienced 2026-08-03 ·

I'm getting a little more surveys

I'm getting a little more surveys! I'm getting payed just a tad bit more. But I would like to receive more surveys. But overall I love it. ❤️ No problem with payout and it was immediately!!

Reply from Branded Surveys2026-08-05

We're happy to hear you're enjoying the surveys and that payouts are immediate! We appreciate your feedback about wanting more survey opportunities and will certainly keep that in mind.

r
robert huber · 2 reviews · Verified · Experienced 2026-08-03 ·

Great reliable payout

Keep up the surveys and games and you'll rack up some cash pretty quick.

Reply from Branded Surveys2026-08-05

We're thrilled to hear you're enjoying the surveys and games, and that you're finding it a quick way to earn! Your positive feedback is greatly appreciated.

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William in Stockton · 2 reviews · Verified · Experienced 2026-08-03 ·

Branded Surveys made it very easy to…

Branded Surveys made it very easy to receive my funds. My whole experience with them has been very good.

Reply from Branded Surveys2026-08-05

We're so happy to hear that you found receiving your funds easy and that your overall experience with us has been very good! Thank you for your wonderful feedback.

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Amber · 3 reviews · Experienced 2026-08-03 ·

great about pay outs for surveys

great about pay outs for surveys. I would have given it five stars except I didn't get credit for two offers even after bringing to the company's attention

Reply from Branded Surveys2026-08-05

We appreciate your feedback regarding the payouts for surveys. We are sorry to hear about the trouble you experienced with not receiving credit for two offers. We are always working to improve our credit system. Kindly reach out to our member help desk at [email protected], so that our team of specialists can review this further and provide you with a resolution.

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Beth Anne · 3 reviews · Verified · Experienced 2026-02-28 ·

Good pay for time spent

They match surveys to you specifically, if you don't make it through the survey fully they still partially reward you. I've easily cashed out $10 in just one day multiple times.

Reply from Branded Surveys2026-08-05

We're so happy to hear you appreciate how we match surveys specifically to you! It's wonderful that you've been able to easily cash out multiple times, even receiving partial rewards for incomplete surveys.

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Ian Price · 5 reviews · Verified · Experienced 2026-08-03 ·

A good survey site

A good survey site, with nice rewards - the more you do, the more money you make. They are also very fast at resolving any issues - and very generous with it. 100% recommended.

Reply from Branded Surveys2026-08-05

We're so pleased to hear you find our survey site good and appreciate the rewards! It's great to know that you find our issue resolution process fast and generous. Thank you for your recommendation!

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customer · 1 review · Verified · Experienced 2026-06-15 ·

Good opportunity

Good opportunity for learn and payment

Reply from Branded Surveys2026-08-05

We appreciate your feedback! We are so happy to hear that you find our platform a good opportunity for learning and that you are satisfied with the payment.

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Julie · 20 reviews · Experienced 2026-08-03 ·

Surveys fill up quickly & you can be screened out after completing the full survey..

I liked Branded surveys when I first used it not that long ago. The payouts still work well, I've never had trouble with that, they are a genuine site. The application process is quick and easy. The points for time spent would be ok, but recently it's been awful, because they lie about how long a survey will take, you can click on a 4 minute 12 point survey, and it will redirect without informing you to a 20 minute survey for the same points. That's assuming you even get through the initial matching questions, which can take much longer than you realise and screen you out right at the end of what you feel was the actual survey. It often tells me RIGHT after i've answered the very last question and been thanked for my time, and to press next to submit my results that I've been screened out or the survey is full!!!!!! No matter what time of day or day of the week I do the surveys on. They were very good initially if I submitted information on this, and sometimes awarded the points. However the last survey that this happened with was quite long, with a good amount of points, I took a lot of time, and effort and then got told the survey was full, as above, right at the submit point, I didn't get a response when I reported this. I think I might get to my next payout point, and move my time effort and data elsewhere.

Reply from Branded Surveys2026-08-05

We appreciate you sharing your detailed feedback regarding your recent experiences. It's concerning to hear about the discrepancies in survey length and the frustration of being screened out after completing a significant portion of a survey, especially when you've invested considerable time and effort. We understand how disappointing it must be to encounter these issues, particularly when they were not present initially. We are actively looking into the survey matching process and the communication around survey completion to improve the experience for our users. Your insights are valuable as we work to refine these aspects.

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Razor · 1 review · Verified · Experienced 2026-07-27 ·

Non Qualified Surveys

Too many times, I spend 5-10 minutes on a survey only to have the survey ended because I do not qualify for that survey. Too much time taken to determine that.

Reply from Branded Surveys2026-08-05

We appreciate your feedback and understand your frustration with spending time on surveys only to be disqualified. We are actively working to improve this experience.

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Penny H · 1 review · Verified · Experienced 2026-08-03 ·

It's okay

It's okay. The pay out options are great and you receive your money right away once you hit the payout level so you aren't kept waiting. But, I think I end up spending more time finding a survey that will accept me then actually doing the survey itself which if you aren't doing a survey you aren't getting paid.

Reply from Branded Surveys2026-08-05

We appreciate your feedback and are glad to hear you find our payout options great and that you receive your money quickly. We understand your frustration with spending a lot of time finding suitable surveys. We're always working to improve the survey matching process.

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Robert · 25 reviews · Verified · Experienced 2026-02-02 ·

Complete waste of time

Complete waste of time. I'd rather watch my grass grow!

Reply from Branded Surveys2026-08-05

We appreciate your honest feedback. We are truly sorry our experience did not meet your expectations. We are always working to improve.

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customer · 1 review · Verified · Experienced 2026-08-03 ·

Love this app thank good I found this…

Love this app thank good I found this one it’s legit real money you you for this big amen especially when you need help the most

Reply from Branded Surveys2026-08-05

We're so happy to hear that you love our app and found it to be legitimate! It's wonderful to know we could help when you needed it most.