Symple Lending is an innovative financial services company that is focused on providing solutions to consumers to reduce their debts. By creating an effective strategy to overcome the burden of being in debt, our goal is Symple. To provide peace of mind by advocating for consumers and guiding them through a path to becoming debt free with financial products that are Symple and transparent.
Written by the business, not verified by us.Symple Lending (symplelending.com) has a 4.9 out of 5 rating on OK.one, based on 274 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 75% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, patient, and knowledgeable when explaining loan and debt options. People appreciate how the representatives take their time to answer every question without ever making them feel rushed or pressured. Consumers also note the clear and simple instructions provided, which make navigating financial choices much easier. Reviewers often express deep gratitude for the supportive environment and the effective guidance offered throughout the entire process. Overall, individuals feel completely confident and relieved knowing they are receiving professional and honest support from real people.
Auto-generated from all reviews of this business. For reference only.You have an amazing employee in name Kristina Shklanko, I say this because she was professional,efficient ,knowledgeable and provided me with option.
We are glad that Kristina provided such exceptional service; thank you for allowing Symple Lending to be a part of your financial journey! If you have any questions as you proceed with our services, do not hesitate to contact our team.
Melanie was well versed, friendly and professional. A true pleasure to work with.
We are glad that Melanine provided such exceptional service; thank you for allowing Symple Lending to be a part of your financial journey! If you have any questions as you proceed with our services, do not hesitate to contact our team.
Plane and symple. Thanks to Justin for helping me through this process. Awesome Person, Great Attitude and Very Patient with Explaining every process we did. Thank you and much Appreciated.
Thank you for your kind review! We're glad Justin made the process simple with his patience, positive attitude, and clear explanations every step of the way. We appreciate you choosing Symple Lending!
What made my experience great, was my agent, Diane Martin, who over several days, and literally hours on the phone, helped me feel like a human being and not a product. She was there for me, answered all my questions, no matter how stupid they may have been and helped me reach a goal that will be beneficial towards me and my situation in the long term. Even after my business technically ended with Symple Lending, she has offered continued support with any issues I may encounter in the future. You guys made a good choice allowing her to be a part of your team, honestly if not for her support and humanity, I would not have continued exploring your company's services. A huge shout out and thank you to her! Please promote this woman within your company! 5.5 stars outta 5 available.
Thank you for taking the time to share such a meaningful review! We're so glad Diane provided the patience, compassion, and personalized support you needed throughout your experience. It's wonderful to hear that she made you feel heard and supported while helping you find a path that worked for your situation. We truly appreciate your trust in Symple Lending and your 5.5 stars!
It was an absolute pleasure working with Cody. He was able to explain the program’s process in great detail while keeping me encouraged and assuring me that I would eventually see light at the end of the tunnel. The knowledge and guidance he provided were impeccable. He truly made me feel at ease as I face such a difficult and challenging financial situation. His professionalism, patience, and encouragement made a tremendous difference during this process. I am truly grateful for his assistance and support.
Thank you for such a thoughtful review! We're so glad Cody's knowledge, patience, and encouragement helped put you at ease during a challenging time. Having someone who can clearly explain the process and provide genuine support can make all the difference. Thank you for trusting Symple Lending!
Thank you for the thoughtful feedback! We're happy to hear your experience was positive. Making sure everything is clearly explained and that you feel supported every step of the way is what we strive for. Thank you for choosing Symple Lending!
Excellent. Patient. Empathetic.
Thank you for your kind words. We truly care about finding the best financial solution for each of our clients, and we’re thrilled our team was able to support you. We appreciate your trust in Symple Lending.
Very helpful! Understanding situation and explained 100% of how I can get out of this hole
Thank you for the thoughtful feedback! We're happy to hear your experience was positive. Making sure everything is clearly explained and that you feel supported every step of the way is what we strive for. Thank you for choosing Symple Lending!
Very thorough explanation of options of not enrolling as opposed to enrolling and how the effects of both on your finances and credit. Hamilton was very patient and willing to answer all my questions and to go over again anything I wanted to understand better.
Thank you for your wonderful review! We're glad Hamilton took the time to thoroughly explain your options and patiently answer all of your questions. Feeling informed is so important when making financial decisions, and we're happy you had that experience with Symple Lending!
Michael was wonderful. He's good at what he does Especially when my phone kept cutting in and out. But we got the job done.
Thank you for your wonderful review! We're glad Michael remained patient and helpful despite the phone difficulties and made sure you were able to get everything taken care of. Thank you for choosing Symple Lending!
The whole process was very simply put and easy to understand. I'm so glad I got the information i needed and am looking forward to being able to reduce my debt in a more reasonable manner.
Thank you for your kind review! We're so glad Amir made everything simple and easy to understand while providing the information you needed. We appreciate your trust in Symple Lending and wish you continued progress toward your financial goals!
Maxwell was very thorough and informative. I was hesitant to agree to a debt reduction agreement but he talked me through the fact that I have to change the way my finances are managed
Thank you for your thoughtful review! We're glad Maxwell took the time to thoroughly explain everything and help you better understand your options and the changes involved moving forward. We appreciate your trust in Symple Lending!
She was great very supportive and understanding
Thank you for sharing your experience! We're so glad you felt supported and understood throughout the process. We appreciate your trust in Symple Lending and are here for you along the way!
Thank you for the 5-star review! We're thrilled to hear you had such a great experience with Symple Lending. We appreciate your trust and are here if you ever need anything!
Dealing with Estela was very easy, She was very clear with how the program works
Thank you for your kind review! We're so glad Estela made the experience easy and clearly explained how the program works. We appreciate your trust and thank you for choosing Symple Lending!
Brenda was excellent at explaining things in a way that was easy to understand and had genuine helpfulness!
Thank you for your wonderful review! We're so glad Brenda explained everything clearly and provided genuine, helpful support throughout your experience. Thank you for choosing Symple Lending!
Colin made everything simple to understand and gave great advice.
Thank you for your kind review! We're glad Colin made everything simple to understand and provided helpful guidance along the way. We appreciate your trust and thank you for choosing Symple Lending!
Their advertisements say with a low credit score, receive a loan but that is false. They try to sign you up for a debt consolidation program. Nobody loans you money. Very false advertising. I woukd stay away from this company. What they do, you can do yourself.
Thank you for sharing your feedback. We understand that the options available may not always align with what someone is looking for, and we’re sorry we weren’t able to provide the solution you had hoped for. We appreciate you taking the time to share your experience.
Customer service great
Thank you for your review! We're happy to hear you had a great customer service experience. We appreciate you choosing Symple Lending and are here if you ever need anything!
Very helpful took time to explain ever step. Very courteous
Thank you for the thoughtful feedback! We're happy to hear your experience was positive. Making sure everything is clearly explained and that you feel supported every step of the way is what we strive for. Thank you for choosing Symple Lending!
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