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TallRock Capital

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224 reviews

4.8224 reviews
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About TallRock Capital

Data updated
Website
tallrockcapital.com
Category
Money & Insurance
Location
Singapore
Status
Unclaimed
Last 12 months
116 reviews
Replies to negative
100% (3/3)
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About this business

TallRock Capital is an award-winning financial planning and wealth management firm headquartered in Singapore. We provide impartial, research-driven advice across wealth management, investments, insurance, retirement, and education planning. Our client-centric approach, deep market expertise, and access to best-in-class financial solutions help clients achieve long-term financial security and independence.

Written by the business, not verified by us.

Is TallRock Capital legit?

TallRock Capital (tallrockcapital.com) has a 4.8 out of 5 rating on OK.one, based on 224 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional patience, clear explanations, and warm, friendly approach during every single consultation. People consistently feel that advisors listen carefully to individual goals and tailor practical strategies without experiencing any sales pressure. Consumers also deeply appreciate the prompt communication, dependability, and reliable support provided throughout their long-term financial planning journey. Reviewers note that the entire administrative process feels remarkably straightforward, transparent, and exceptionally well-managed from start to finish. Clients feel fully confident and reassured knowing experts are consistently available to handle complex queries smoothly.

Auto-generated from all reviews of this business. For reference only.

What people say

Excellent individual and personal service.service…

Regular contact with up to date information regarding any changes etc. Immediate response from personal emails when enquiring about my portfolio.

Reply from TallRock Capital2024-07-31

Hi Colin, Thanks so much for your positive feedback! We're really glad to hear that you appreciate the regular updates and prompt responses. Keeping our clients well-informed and promptly addressing any concerns is a top priority for us at TallRock Capital. If you ever have more questions or need further assistance, just let us know! 😊

Personal approach to service

Personal approach to service, making recommendations that would suit our family priorities, and available to meet or easily available on email to address any questions/ discussion points.

Reply from TallRock Capital2024-07-30

Hi Sohini, Thank you so much for your kind words! We're thrilled to hear that our personal approach to service and tailored recommendations have made a positive impact on your family's priorities. It's always our goal to be easily available and provide the support you need, whether that's in person or over email. Your feedback keeps us motivated to maintain the high standard of service we strive for.

Tania is great to work with

Tania is great to work with - she is professional, gives great advice that works well for my financial goals.

Reply from TallRock Capital2024-07-30

Hi Anton, Thanks for your kind words! We're thrilled to hear that Tanya has been able to provide you with professional advice that aligns with your financial goals. She truly is a gem on our team. If you ever need further assistance or have any questions, feel free to reach out. Take care! 😊

Mallet and Tania are a terrific team

Mallet and Tania are a terrific team. Proactive, helpful, professional, easy to communicate with and great at putting up with my many questions.

Reply from TallRock Capital2024-07-30

Hi Julianne, Thanks so much for the fantastic feedback! We're delighted to hear that Maelle and Tanya were able to answer all your questions and make your experience a positive one. We'll definitely pass along your kind words to them. 😊 Take care!

Personal service

Personal service, listening to personal needs, often in person, to actively understand long-term investment needs

Reply from TallRock Capital2024-07-30

Hi Euan, Thanks a bunch for your kind words! We're happy to hear that our personal approach and attentive listening have made a difference for you. Our team is committed to understanding your long-term investment needs, and it's great to know that this effort is paying off. If you ever need anything else or have more questions, just let us know—we're here for you! 😊

A long term view

I have been working with the staff at TallRock (Rebecca and Maelle) for over 10 years and found them attentive and efficient.

Reply from TallRock Capital2024-07-30

Hi Ian, Thanks so much for your kind words! We’re thrilled to hear that Rebecca and Maelle have been able to assist you efficiently for over a decade. We truly value your long-term partnership and look forward to continuing to support you in achieving your financial goals. Cheers!

Review

I have always enjoyed working with Tanya and Maëlle and always felt very well looked after. Their service, their advice, and response time are immaculate and I highly recommend them to any new client.

Reply from TallRock Capital2024-07-29

Hi Antonius, Thanks a ton for the kind words! It's fantastic to hear that working with Tanya and Maëlle has been such a positive experience for you. They really do go above and beyond to make sure our clients feel well cared for. We appreciate your recommendation and look forward to continuing to support you! 😊

Expat recommended for complex matters

Tanya was referred by a fellow expat American and expectations were surpassed with excellent advice, caring customer service by Maelle and going above and beyond to connect me with folks experienced in US tax abroad for advice on unique circumstances. The only thing is that my life/critical illness insurance situation couldn't be optimised through their service due to another complex circumstance but they helped relieve all other matters in regard to our investments and covered off my husband's insurance. They sorted my personal finances, then on-boarded my husband and our family's finances so I'm very happy with working with them.

Reply from TallRock Capital2024-07-29

Hi American Expat in Asia, Thanks a ton for sharing your experience! We're thrilled Maelle could provide the excellent advice and caring service you needed, especially with connecting you to the right folks for your unique US tax situation. We totally understand that the life/critical illness insurance bit was tricky, but it’s great to hear we could help out with everything else, including your husband's insurance. Super happy to know you're satisfied with how we managed both your personal and family finances. 😊

Both are responsive and interactions…

Both are responsive and interactions are always positive.

Reply from TallRock Capital2024-07-29

Hi Peter, Thanks a lot for your kind words! We're thrilled to hear that you've had such positive experiences with our team. Ensuring responsive and pleasant interactions is something we strive for every day. If there's ever anything more we can do for you, don't hesitate to let us know! 😊

Long term Client

Been working with Tanya and Maelle for over 12 years - never had a bad experience with them - they have planned for our family from the beginning, produced gains in the portfolio and have always been moving in advance of changes in the portfolio - trust and respect both ladies

Reply from TallRock Capital2024-07-29

Hi Danny, Thanks so much for sharing your experience! It's fantastic to hear that Tanya and Maelle have been such a positive influence on your financial journey over the past 12 years. Their dedication to planning and adapting to changes is something we deeply value at TallRock Capital. Your trust means a lot to us, and I'll be sure to pass along your kind words to both of them. 😊

Impeccable service & level of detail…

Impeccable service & level of detail and guidance. Educated and delightful team.

Reply from TallRock Capital2024-07-24

Hi Alice, Thank you so much for your kind words! We're thrilled to hear that our team’s dedication and attention to detail made a positive impact on your experience. It's always our goal to provide top-notch service and guidance. We’re delighted to have clients like you who appreciate the effort we put into our work. Have a fantastic day! 😊

Genuinely care about my financial well-being

I've had a very positive experience with TallRock Capital. Their team is incredibly knowledgeable and has kept me informed about current market trends. Most importantly, they genuinely care about my financial well-being and have tailored a plan to secure my pension and future. I highly recommend their services!

Reply from TallRock Capital2024-07-24

Hi Gary, Thanks a ton for sharing your positive experience! We're thrilled to hear that you felt well-informed and cared for by our team. It’s fantastic to know that we've been able to tailor a plan that secures your financial future. Your recommendation means the world to us! Cheers 😊

I highly recommend Jack for anyone…

I highly recommend Jack for anyone seeking top-notch financial planning and wealth management. He took the time to understand my financial goals and crafted a comprehensive plan tailored to my needs. The level of professionalism and expertise exhibited by Jack and the entire team at Tallrock Capital is truly commendable. I feel confident in my financial future under their guidance.

Reply from TallRock Capital2024-07-23

Hi William, Thanks so much for the fantastic feedback! We're thrilled to hear that Jack and the team could provide you with a tailored financial plan that meets your goals. Knowing you feel confident about your financial future under our guidance is truly rewarding. If you ever need anything else, we’re here for you. Take care! 😊

Rebecca and Maelle are both very hands…

Rebecca and Maelle are both very hands on and fantastic to deal with. I trust them 100% and know that they are always looking out for my best interests.

Reply from TallRock Capital2024-07-23

Hi Craig, Thanks so much for your kind words! It’s fantastic to hear that Rebecca and Maelle have been able to provide you with such a positive experience. We truly appreciate your trust in them, and it's great to know they're looking out for your best interests. If there's anything else we can assist you with, feel free to let us know! 🙂

Adam is an engaging and professional…

Adam is an engaging and professional advisor who takes time to show where you are, listens to what you wish to achieve and gives you realistic options to achieve this. Highly recommend

Reply from TallRock Capital2024-07-19

Hi Richard, Thanks a ton for the awesome feedback! We're thrilled to hear that Adam could provide such a positive experience for you. Our team prides itself on really listening and helping our clients achieve their goals. Your recommendation means the world to us. 😊 Cheers, TallRock Capital

Adam has given me invaluable advice on…

Adam has given me invaluable advice on managing my investments, taking the time to understand my unique financial situation and goals. His deep knowledge of financial markets and ability to explain complex concepts clearly have been incredibly helpful. Always prompt and thorough in his responses, Adam is a trustworthy and knowledgeable financial advisor. I am grateful for the positive impact he has had on my financial journey. Thank you, Adam, for your support and guidance.

Reply from TallRock Capital2024-07-19

Hi Lina, Thanks so much for sharing your experience! It's fantastic to hear that Adam has been able to provide you with invaluable advice tailored to your unique financial situation. We're thrilled to have him as part of the TallRock Capital team, and knowing that he's made a positive impact on your financial journey really means a lot to us. Your kind words about his deep knowledge and clear explanations are greatly appreciated. We'll be sure to pass along your gratitude to Adam! Cheers! 😊

Tanya is an excellent advisor

Tanya is an excellent advisor and partner in our financial planning process. She and Maelle are always efficient and helpful and support us in our planning and execution.

Reply from TallRock Capital2024-07-17

Hi Elizabeth, Thanks so much for your kind words! We're thrilled to hear that Tanya and Maelle have been such a strong support in your financial planning journey. It's our goal to make the process as smooth and efficient as possible, and we're glad it shows. Your trust in us means a lot! 😊

A welcome move to TallRock

To date, the attention to, and patience with, the onerous procedures required to transfer my funds from others to TallRock has been managed with empathy and sympathy towards my, the client's circumstances, so as to make the process as smooth as possible in this highly [read painfully] regulated financial environment we find ourselves in these days. Hats off to the TallRock team! Next under scrutiny, as this transfer is relatively recent, will be the performance of the various investments established for me. I am optimistic these will exceed my expectations - for that is why I have moved to TallRock :-). Rebecca and Maelle have been a dream team to deal with, super-understanding of clients' (my) otherwise busy schedules, allowing us to focus on the demands of our own business interests. Communication has been clear, succinct and regular. Another 'plus' point for me. Long may all this continue.

Reply from TallRock Capital2024-07-16

Hi Tim, Thanks a ton for your thoughtful review! We're thrilled to hear that you've had such a positive experience with the fund transfer process, especially given how complicated it can be these days. Rebecca and Maelle are indeed fantastic, and I'm glad they've been able to make things easier for you amidst your busy schedule. We're just as optimistic about the performance of your investments and look forward to exceeding your expectations. Your encouragement means a lot to us, and we'll keep striving to communicate clearly and regularly. Cheers!

As above - it is still early days for me in getting to know Tallrock Capital and Rob, however, I have found him very to be trustworthy and acting with integrity with any advice provided.

Rob Howland was very good at taking his time explaining the various products to me and not applying too much pressure. I think this is important as an advisor develops trust and rapport with a new customer.

Reply from TallRock Capital2024-03-20

Hey Dale, It's great to hear your initial impressions of working with Rob and getting to know TallRock Capital are positive. Trust and integrity are at the core of what we aim for, so it's reassuring to know Rob's approach aligns with those values. Taking the time to explain things without pressure is definitely key in building a strong trust and rapport, especially when starting out. We're glad you're feeling comfortable and supported as a new customer. Here's to a continued positive experience and a fruitful partnership ahead! Thanks for sharing your thoughts! :)

Good information level

There was a good dialogue about risk profile, investment possibilities, structure of portfolio etc. etc. There was one misunderstanding along the way which was cleared up quickly. If my portfolio had been making a profit currently I would have given 5 stars (note I am only 4 months in so not really a fair timeframe for assessment)

Reply from TallRock Capital2023-11-01

Hi Thomas! 👋🏽 Thank you for your review and for acknowledging the quality of our dialogue regarding your risk profile, investment possibilities, and portfolio structure. We're glad to hear that any misunderstanding was quickly resolved. We understand that the performance of investments can vary, especially in the short term, and we appreciate your patience and realistic view regarding the assessment timeframe. Our team is committed to continuously working towards the growth and success of your portfolio. We value your feedback and look forward to achieving that 5-star experience with you in the future. ✨