Techless (techless.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I'm so happy with the customer service I received from Yolani at Techless. She was extremely knowledgeable and patient. She guided me through the entire set up process for two Techless Wisephones. I tend to get very confused with this kind of stuff and she made it seamless. Very grateful! I highly recommend Techless. The phones are wonderful and the customer service is among the best I've encountered.
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Robert · 1 review · Experienced 2026-01-07 ·
★★★★★
I was having problems with the set-up…
I was having problems with the set-up system: it instructs that the owner of the phone should put in the phone number of the newly purchased phone but the new phone does not have a phone number yet. (I'd like to talk with whomever thought that process was a good idea!) I called and Zazi answered and took care of my issue perfectly and very personably. My suggestion: do not lose that guy, he's one of the few these days who exudes professionalism while actually being pleasant. I'd double his salary, he's worth two less capable / less personable staff members.
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Sadaf Rahim · 1 review · Experienced 2025-12-19 ·
★★★★★
I had an excellent experience with…
I had an excellent experience with Techless thanks to Tina. She helped me with the Wisephone II activation and setup for my boss’s son’s first phone, and she was absolutely wonderful throughout the process. She was patient, clear, and incredibly thoughtful, making sure everything was set up correctly and in a way that felt age appropriate and stress free. She truly went above and beyond, and it made such a difference. Customer service like this is rare. Techless you are lucky to have Tina!
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ML · 1 review · Experienced 2025-12-10 ·
★★★★★
Yolani M
Yolani M. from the Techless support team provided excellent service to me while my phone number was ported to my Wise Phone. Due to some constraints, the process could not be done automatically. Yolani kept me informed, ensured all my questions were answered, and checked to make sure the port worked.
Reply from Techless2025-12-12
We are sorry to hear that the setup process was not as fluid as expected. We are actively working on improving this process. We are pleased to hear that Yolani, one of our top agents, was able to assist you. Please let us know if you ever need additional support.