Great customer service from Ed…
Great customer service from Ed and very helpful during my shopping experience. Very informative of the products.
The Hemp Doctor (thehempdoctor.com) has a 4.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 73% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 8% of negative reviews; 14 of them were added in the last 12 months. Last updated 2026-08-10.
Great customer service from Ed and very helpful during my shopping experience. Very informative of the products.
I enjoy their products but customer service is terrible. I have had 3 orders from them bounce between 2 postal distribution centers for days until some intervention got the package on track. I tried to correspond with THD customer service to find out if there was an issue they could address on their end but the customer service rep only sent some boilerplate nonsense which was absolutely not helpful. It takes a week longer than it should for their packages to arrive to me and it's only The Hemp Doctor packages that have this issue. I had to find a new source because it's unreliable doing business with THD.
The Hemp Doctor offers excellent customer service along with high-quality items. The quality, efficacy, and dependability of their CBD and Delta-8 products are nearly identical to those of stonerpharmdispensaryonline ,com. I value the prompt delivery and the openness of the lab testing. They obviously genuinely care about the welfare of their clients. Strongly advised for anyone looking for high-quality hemp goods.
i am 20, would i be able to buy products?
nah they’re actually goated, their products are a 10/10 n for sure buying again, thank u hemp doctor for adding a drink mix too love yall 🙏
Asking me for a picture of my ID should be illegal. Your products are legal in all 50 states you don’t need age verification! I don’t get carded when buying Tylenol! Buying a hemp product is the same thing. OTC Fix your BS it’s not LAWFUL!
Bryan...Actually, we are being responsible owners, watching out for the best interest of our customers. Our products ARE NOT legal in all 50 states, and there are age requirements for hemp products. We are sorry you feel this way, but it is our responsibility to verify the age when it comes to purchasing our products. The Hemp Doctor
Always an excellent experience. I’ve been a customer for the past 3+ years. THD has never let me down. Really loving the Kayo 2G Vapes. GDP is my go to. Great flavor and a super relaxing indica vape.
Thank you for the kind words, Johnny. We are happy to know you've been happy with our products and look forward to helping you soon! The Hemp Doctor
I would leave 0 stars if I could. I received my order on a Saturday, first thing Monday I called Customer Service to tell them things were missing. I was told to email them because they couldn't help over the phone. I sent everything that was asked of me to send, invoice, pic of delivery, products received, etc. I paid extra for a freezer pack, that was not in my box, apparently the "freezer pak" was this silver balloon that I was supposed to know contained my missing items. I reached out to CS 3 times, I was told to bad, I should have cut open the freezer pak and there is nothing they can do. How was I to know that they sealed items in a pak with no seams? Wish I could add a picture for all to see. So I am out $40 and they don't care. Order at your own risk and hope you don't have a shipping issue.
Did your 1g disposables not undergo heavy metals testing? I can't find any tests for heavy metals. Also, some pesticides were just straight up not tested at all. This is a little worrisome, isn't it? I'm just very unsure about this brand/business. Edit: I'd like to change my two stars to now four stars; I've never shopped at the Hemp Doctor before, and I was just very skeptical. Especially after what has recently been exposed in Cali, some dispensary products aren't even safe, and we all know that isn't limited to just California. I had got the 1g Rainbow Runtz disposable. The order took a week to get here, and I paid for extra shipping costs. I understand processing and shipping times are separate, but I guess I expected too much; it did come all the way from North Carolina at the end of the day. Heavy metals in the lab tests would be suitable for extra reassurance. But that's me being paranoid. The packaging was excellent and well-protected. I can tell it came from a dispensary; the disposable battery is air-activated, which is a plus. It has good build quality, and most importantly, it hits smoothly and passes the nose test. The high itself isn't bad at all; it scales around the same potency as regular weed, if not more; may vary from person to person, though. There was slight irritation on the exhale in the back of my throat, almost my esophagus. No diddy, but it is zaza. That's expected. The only thing is that it isn't the most flavorful, which is probably a good thing. I noticed there's only about 5mg of added terp sauce. It is reminiscent of live resin but just not as flavorful/strong. The other strains might be more flavorful, though. I recommend. Worth the price all the way.
I love the ease of use with the products and wonderful environment
Everything is perfect! Love it’s initialed and checked and boxed awesomely!
Ordered an EGO vape pen doesn’t work. I contacted you by email and one of your associates said I need to make a video. I am older in a wheelchair and don’t know how to do that. Good customer service would be to replace the pen. But……
Great products. Indica and Sativa both! Honest/up front. Having M. S., it would be very hard to live without this site.
Top of the line products that you can trust in and great service
The Hemp Doctor has a wide variety of high quality products. I could easily spend hours looking at their daily specials, new products. They also provide detailed information on their products. And with every order I like receiving the personalized Thank You note from the company’s president. The bottom line is that I highly recommend The Hemp Doctor over the competition.
Good product. Fast delivery
This CBD is really helpful for my old dog.
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