thehockeydepot.com (thehockeydepot.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 75% of negative reviews; 18 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
t
thomas M · 2 reviews · Verified ·
★★★★★
ordered wrong size
ordered wrong size, emailed the guys at THD and got right back to me with information and directions on how to exchange. effortless now just waiting on the right size to come back AND they are even taking care of the shipping cost to send it back to me. Can’t wait to get them back.
Reply from thehockeydepot.com2022-11-09
Thank you so much for the 5 star review. Customers like you make us continue to strive to be the best in the business and truly value feedback. Welcome to our family and don't forget to be Awesome!!!!
C
CCLR · 1 review · Verified ·
★★★★★
Great customer service!
Great customer service regarding my online order! There was an issue with the availability of skates that I ordered. They let me know immediately and recommended upgrade with a discount. Then some ?’s that I had regarding product were answered promptly. I appreciate their quick and clear communications! Will definitely be shopping with them in the future!
Reply from thehockeydepot.com2021-09-27
Thank you so much we truly appreciate and take the feedback very seriously we want every customer to have a great experience at thehockeydepot.com
