TheJapanShop.com (thejapanshop.com) has a 5.0 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
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Andy · 2 reviews · Experienced 2026-07-24 ·
★★★★★
TheJapanShop.com: Learning Japanese Has Never Been More Enjoyable
TheJapanShop.com has become one of my favorite Japanese learning resources. The combination of humor, educational content, and high-quality audio helps keep learners motivated. Their new app is excellent and really elevates the whole learning experience. Keep up the great work!
P.S. And Clay, please don’t change your newsletter style. It’s hilarious, always educational and something that makes me smile when it pops up in my mailbox.
Reply from TheJapanShop.com2026-07-24
Thank you, Andy! I'm glad you like my sense of humor. I think you are one of the few--hehe. I love making the newsletters. I worry they are too eclectic. Usually, I think of a topic or something I want to research in the middle of the night and that becomes the next day's newsletter. It's fun but a little chaotic--I never really know if the thing that grabbed me at 2am will land with anyone else. So a note like yours genuinely makes my day. Don't worry, I have no plans to change a thing (my sleep schedule, on the other hand, could use some work). Thanks for reading--and for the smile.
Clay
Wonderful shop, been here for years! Love it always! Wonderful content
Reply from TheJapanShop.com2026-07-24
ありがとうございます, Diana! That kind of loyalty is the best thing a little shop like ours could ask for. Thank you again!
Clay & Yumi
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Aviva · 1 review · Experienced 2026-05-03 ·
★★★★★
Excellent value for money and top-notch service
I first purchased the Learn Japanese with Stories Bundle in July 2021 and true to their word, it's still being updated to this day. The latest update was adding the stories to their new Makoto app (and website), which is super convenient because you can read the stories and listen to the audio in one place. You can also toggle furigana on and off - very helpful for learning kanji.
I've since purchased the second Learn Japanese with Stories bundle and the JLPT N4 bundle. Everything is great value for money, and they're very responsive to inquiries.
Their emails are also interesting, informative, and educational for someone like me who's straddling the beginner-intermediate level. They never spam. In fact, a few months back they had freeドキドキガチャ pulls for all their email subscribers - I got sweet discount codes out of that.
Reply from TheJapanShop.com2026-07-24
Thank you so much, Aviva! We’ll definitely be doing more ドキドキガチャ pulls soon, so stay tuned. Also, the Sentence Explorer on the website (and coming to the app next week) now includes pitch-accent diagrams for most vocabulary words.
And thank you for mentioning the newsletter. Honestly, many of the lesson emails begin with me waking up and wondering, “Why does Japanese do that?” Then I look into it and share what I find.
Completely random, in other words. Or, as we prefer to call it, a highly structured pedagogical series of carefully planned educational lessons.
Clay & Yumi
Clay and Yumi have really built something special, their books are amazing, even more so now I can use them on the app. It’s so great, I start an episode, listen while reading it and try to understand what’s being said, then any word I don’t know I can click on and find out the meaning. I can play the episode as many times as it takes to understand it. Makoto+ is awesome! Customer Service is fast and reliable.
Reply from TheJapanShop.com2026-07-24
Thank you, Michelle! "Something special" is a lot to live up to, so now we're just going to focus on not messing it up. Hehe. So glad the app is working the way you hoped. We'll keep at it!
Clay & Yumi
Great company with great material. I’ve been subscribed to their ezine for years and I love it. Highly recommend.
Reply from TheJapanShop.com2026-07-24
Thank you, Anya! Years of Makoto magazine and you still love it. We really appreciate you sticking with us. It keeps us motivated to make the next one even bigger and better.
Clay & Yumi
They give you extreme value for your money. More on that later. They are attentive to details and where they make a mistake, they fix it very quickly. Their Makoto Plus has many interesting things to read, listen too, and do. The Makoto Plus Magazine is well done. The books they write and the deals the give you on their book bundles are just worth it. Why? If you buy into the bundle before it is complete, you get the new books added to that bundle for free. They are honest, fair, and work really hard to give you a better value than you had before. Makoto Plus give you a free book and free magazine to download with your Shogun subscription. Life Time member, and if I were to do this again, I would.
Reply from TheJapanShop.com2026-07-24
Thank you and you are awesome! The first bundle we did was what eventually became the Learn Japanese with Stories bundle #1. The hard part was figuring out when a bundle was "complete." Of course, no bundle is truly complete since we will keep improving, editing, adding worksheets, etc to them all. But most of all, what you said is exactly what we want to do: offer extreme value for the money. So, thank you so much!
Clay
J
Jacob · 4 reviews · Experienced 2026-04-08 ·
★★★★★
Free updates for life make me a customer for life.
You can tell the true passion they have for helping people learn Japanese. My personal experience learning Japanese has been ongoing for a long time as I need to take it serious to really get it to sink in. The greatest thing about buying digital goods from TheJapanShop is that you get free updates for life. That is one of the biggest benefits by far.
Reply from TheJapanShop.com2026-07-24
We really appreciate you! "Customer for life" is a big thing to say, so 本当にありがとうございます! We'll keep the updates coming to you. Thank you again!
Clay & Yumi
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Barry · 2 reviews · Experienced 2026-07-10 ·
★★★★★
Reliable, accurate and fun engagement with Japanese.
Makoto provide a vast range of material for learning the Japanese language and engaging with Japanese culture, all of which is accurate and enjoyable. Their service and payment transactions are secure, reliable and fast. A top notch resource.
Reply from TheJapanShop.com2026-07-24
Thank you so much, Barry! We always figured if learning Japanese felt like a chore, we were doing it wrong, so "fun" is exactly what we're aiming for. Thank you again!
Clay & Yumi
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Tif · 1 review · Experienced 2026-07-01 ·
★★★★★
I love this shop
I love this shop. Never had an issue with products and they really do mean free updates. Whenever you buy an ebook and they make improvements they send out an updated version to you no extra cost. I also love the app.
Reply from TheJapanShop.com2026-07-24
Thank you so much! "Free updates" felt like the only fair option. Charging you again to fix our own typos seemed a little iffy. Hehe. The goal this year is to update and add all our back catalog to the app. So, many more updates to come!
Clay & Yumi
J
Jonathan Davis · 1 review · Experienced 2026-05-12 ·
★★★★★
Great resource for Japanese learners
I'm a life time member of makoto plus (Clay and Yumi's companion website to the Japan shop) and have purchased some of the book series. The products are great. Each story includes anki cards and audio files and is presented with running definitions/grammar/usage explanations and as stand alone Japanese. The audio files are great. All audio comes in a slow speed and normal speed version. The audio is human native speaker, not machine generated. If you buy the e book version you get free updates. Clay and Yumi also respond to email if you have questions. Highly recommended!
Reply from TheJapanShop.com2026-07-24
Thank you so much, Jonathan! Yumi was a radio DJ for 10 years in Japan before we started all this. So, she really enjoys doing the recordings. I'll let her know she is appreciated :) Thank you again!
Clay
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Oji Kenobi · 2 reviews · Experienced 2025-08-23 ·
★★★★★
Best, all-round Japanese language intro and reinforcement
I’ve been an intermittent customer of TheJapanShop since 2015 when I bought its series of children’s stories. That series is much larger now! I recommend it to beginner/intermediate students of Japanese. The new Makoto app is loaded with features, too many to list here. Detailed explanations of vocabulary, grammar, colloquialisms and history combine for a complete education. I use many sources for my own study. Among those sources, TheJapanShop is the best, all-round single source that I have found for introducing and reinforcing Japanese language skills. (Yes, I am a “Makoto” subscriber.)
Reply from TheJapanShop.com2026-07-24
Thank you so much for the many years of support :) The app was a huge project since it integrated just about everything we do (books/stories + the magazine). We will add pitch accent diagrams to vocabulary words with the next update. Thank you for sticking with us from the early (embarrassing) days till now.
Clay & Yumi
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Sebastian Ortlieb · 1 review · Experienced 2026-07-24 ·
★★★★★
Constantly improving and great content!
The site is constantly evolving and trying to give you a better experience. The subscription is great, and even without it, the material gets constant updates.
The levels are fitting and you can get tons of material to tailor your learning path to what works best for you. The added MP3s for pronunciation help too, be it developing a Japanese ear or getting your pronunciation to sound natural and clear to native speakers.
Reply from TheJapanShop.com2026-07-24
Thank you so much, Sebastian! We really appreciate you. The truth is I have a hard time ever calling something "finished." There's always one more thing to tweak. :) Thank you again!
Clay & Yumi
I love Makoto, they have unique ways of teaching that stick with you more than the traditional [outdated!] method: "read a book and memorize it"! If that way never worked for you, definitely give this a try.
Reply from TheJapanShop.com2026-07-24
Thank you! Short and engaging stories that interest you are a great way to learn vocabulary, grammar, kanji, sentence structure, etc. That's Makoto in a nutshell. It's like a multi-vitamin that tastes good. Memorizing lists... not so much. We appreciate you and let us know if you have suggestions for future content!
Clay & Yumi
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Neil Reid · 1 review · Experienced 2025-08-07 ·
★★★★★
Value is unsurpassed
Really wholesome small business experience. Clay answers emails himself, sorts out problems and genuinely cares that your Japanese learning experience is the best it can be.
The value is unsurpassed. Yumi's sound files are superb.
Support is unmatched.
Reply from TheJapanShop.com2026-07-24
Thank you so much, Neil! We really appreciate you. Yumi does most of the audio and I mostly just stay out of her way, so I'll happily pass along that it's a hit. Thank you again!
Clay
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bold · 2 reviews · Experienced 2026-07-24 ·
★★★★★
Diversity of material
Diversity of material - The best personal assistance.
Reply from TheJapanShop.com2026-07-24
Thank you so much! I can never quite decide what to make next, so we just... make all of it. Turns out that's a feature. Hehe. Thank you again!
Clay & Yumi
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Vladimir Lambrev · 2 reviews · Experienced 2025-10-24 ·
★★★★★
Clay and Yumi are both awesome
Clay and Yumi are both awesome. When i had a bit of trouble witj my order, which was because of my local post office Clay did everything he could to check what was going on, both from his side and even from my side, and we resolved it. He will always show initiative when there are questions regarding orders or materials for JLPT.
Reply from TheJapanShop.com2026-07-24
ありがとうございます, Vladimir! Post office mix-ups are the worst kind because they're nobody's fault and everybody's problem. Really glad we got it sorted. Thank you again!
Clay & Yumi
I
Ingrid · 1 review · Experienced 2026-07-24 ·
★★★★★
Nice content
Nice content, quick and personal reply when you have a question. Lifetime updates on bundles you bought; and they are coming regularly.
Reply from TheJapanShop.com2026-07-24
Thank you so much, Ingrid! We really appreciate you. The nice thing about digital is that keeping up the "lifetime updates" is genuinely easy. Whenever I catch an "oops" or think of something new to add, I can cover my tracks quickly :) Thank you again! — Clay & Yumi
I love your products and it does wonders to my reading and listening skills. Thank you for creating them!
Reply from TheJapanShop.com2026-07-24
Thank you so much, Natalia! Honestly, making these is the fun part for us, so "thank you for creating them" feels a little backwards. We should be thanking you for the excuse to keep nerding out over Japanese. We really appreciate you. Thank you again!
Clay & Yumi
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Student of Japanese · 1 review · Experienced 2026-07-24 ·
★★★★★
Excellent!!
Excellent reading & listening materials for learning and reviewing Japanese. Excellent customer service, too!
Reply from TheJapanShop.com2026-07-24
Thank you so much! We're big believers that reading and listening together is where Japanese finally clicks, so it's great to hear it's working that way for you. Thank you again!
Clay & Yumi
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hs · 1 review · Experienced 2026-07-01 ·
★★★★★
Books from the Japan Shop
I have bought a number of (digital and physical) books from the Japan Shop including the JLPT5 bundle, Beri Beri Shoshinsha and Learn Japanese with Stories, all of which are well put together and very helpful for my Japanese language learning. The layout, content and explanations are very good plus, of course, the free lifetime updates!
Reply from TheJapanShop.com2026-07-24
Thank you so much! The free lifetime updates are partly to save me from total embarrassment. I get to fix my errors while adding value and content. Win win!
Clay